App v2.0.15 will not load
App worked two days ago; now it will no longer load—Needs to be made functional with another update!
2.0 is not a good update
The latest update made the app less user friendly. In performance mode, the lyrics and chords all just run together. It is tough to see where verse ends, chorus begins, bridge starts, etc. Should have kept the app the way it was and left well enough alone.
Less user friendly update
One thing I enjoyed about the previous version (with 1.0 in the front and prior to end of July 2026) was that I could listen to the songs while the app was in the background. However, now the app must be on screen to listen to the songs. Also I lose the service I was in when I click on a song and instead have the entire song library in the “return to previous page” space. Some basic and helpful functions were taken away with the west update… I do appreciate the updated graphics in this updated version.
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They Removed Performance mode!!
The new update has made this app now completely useless.
They removed the performance mode, locked the screen into portrait mode, filled the header with a ton of clutter, forced the song map on top of the lyrics and it can’t be turned off. The services page truncates and smashes the info together making it unreadable. All of the adds for albums and artists are completely unnecessary.
The app is now really only for people who want to listen to worship music instead of performing worship music.
The app now allows the screen to time out!!
Super frustrating for practicing and totally unusable for live performance.
Time for our team to find a new app/service that supports live performance.
They removed the performance mode, locked the screen into portrait mode, filled the header with a ton of clutter, forced the song map on top of the lyrics and it can’t be turned off. The services page truncates and smashes the info together making it unreadable. All of the adds for albums and artists are completely unnecessary.
The app is now really only for people who want to listen to worship music instead of performing worship music.
The app now allows the screen to time out!!
Super frustrating for practicing and totally unusable for live performance.
Time for our team to find a new app/service that supports live performance.
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Screen time out and will not rotate on screen
The ap times out which a Big problem when performing on stage also while rehearsing with ap you have to continuously stop to open the ap again this should be priority fixes created a tech support ticket problem acknowledged but got impression they would get to it on their next update whenever that is
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Under-equipped
I’ve used this app for several years and while it has some helpful functions like easy transpose, the fact that no major updates have happened in 4 years is quite telling. The mismatch of what you can do on the computer version vs the app version is puzzling. Support is slow to respond thus far.
👍🏾
Really good
Track isolation
I think it would be great if you could add the ability to isolate tracks within the audio (piano, guitar, bass, drums, percussion, etc.) so each musician can hear EXACTLY the part being played and how to properly reproduce it. I know the Planning Center app has this capability. I used it extensively at my last church I attended. That would be VERY helpful. Thanks.
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Good but not great.
As a tool to view my set lists, works great haven’t had any issues. I’m primarily an app and iPad user, but the Create a New Service does not work and it makes it super frustrating to plan from an iPhone or iPad. Before, I could create a new service and add songs but it would never save the service so I’d have to log in on a browser, make the service there, then I can go back to adding on my phone or tablet. It’s a workaround that I shouldn’t have to do. Today; I tried to make create a service from my iPhone and it loaded someone else’s service that I do not know at all.
Make the create a service button work the way it should.
Make the create a service button work the way it should.
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Love but very big downside for small mobile phones
I love the app and the simplicity of it. My main complaint is the lack of screen zoom. Guitar tabs let’s you adjust the screen so you can see all the notes rather than having to swipe right and left on the screen. Not easy to do that while playing on stage
Inclusivity
This app is great! It is easy to use not only for singers but for musicians as well. However, if you want to sing Gospel music or revamp in any way, this is not the app for you. All they need to do is add the gospel versions of whatever contemporary song is already there. For example, “This is a move” by Bethel Music/ Brandon Lake would be on the app but not “This is a move” by Tasha Cobbs. If it’s possible to add both, just add it! God bless.
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Exporting Chord Charts???
I really love this App, with one minor request. Please add a feature to easily export chord charts to a PDF, similar to CCLI. In CCLI, I literally can pick which key I want a song in, click a button, and the chord chart is Immediately emailed to me as a PDF for easy import into OnSong. Thanks
Login not working
I cannot log into the iPad or any other device except through a computer. What a poorly functional app.
Bugs bugs bugs
Potential for greatness but pulling up well short due to lack of maintenance and improvements.
It won’t move from one song to the next if screen saver closes on iphone...it just stops.
Or if it does continue (on the odd occasion) it will replay the last song...which would be a good option to include.
When I receive a phone call it keeps playing in the background. Nooooo!
You should be able to select, back 15 seconds. Instead I have to touch the little play line with my big fat finger and hope for the best.
Please fix and I’ll upgrade to 5 stars.
It won’t move from one song to the next if screen saver closes on iphone...it just stops.
Or if it does continue (on the odd occasion) it will replay the last song...which would be a good option to include.
When I receive a phone call it keeps playing in the background. Nooooo!
You should be able to select, back 15 seconds. Instead I have to touch the little play line with my big fat finger and hope for the best.
Please fix and I’ll upgrade to 5 stars.
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I would give it 0 stars if it would let me
It won’t let me login or create a new account!! So i don’t even know if the app is any good because there is some kind of glitch in the opening page.
Notifications??
Love the simplicity of use with this app!! It really is helpful when you’re not sure if your key and has an abundance of songs to choose from. Any plans to include a notification feature though? I have to go into it daily to see if there have been changes made to our sets. Granted, the leaders should let us know, but notifications would be great.
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App won't open
I've tried both IOS and Android with no luck. Submitted a help ticket four days ago with no response. This is unusual for them. Please get this fixed soon.
Can’t Login to App
I can login to the website just fine. But the login UI on the is inop. No error messages. Just sits there doing nothing. Lol.
When I can login I’ll review again and probably raise the star level.
When I can login I’ll review again and probably raise the star level.
Need several improvements
It is nice to have an app that does what it suggest to do but this app have some deficiencies on user interface for example if you are listening the music and roll the lyrics the music pause. So this one example I think it should be better.
Good start off the blocks
Updated to 3 stars
Prompt response to trouble ticket - apparently system was down for short period of time?
Able to build song lists but no way to remove songs from the list
iPhone app either takes very long time to load or doesn’t load
Signed up for free trial
1 star for a good start
Able to setup my team and build some services and begin communicating
Very pleased with the cache of songs and options that accompany them
A couple of days later one of my assigned users could not login to the account - “email not recognized”
As the owner I attempted to follow up to resolve by attempting to login, which also failed - “email not recognized”
Then, could not find any way to contact WT directly
Found a prior email from support@worshipteam and replied to it requesting resolution of this issue
Received auto reply with a ticket number
Will just have to see how quickly WT resolves the problem
We cannot afford to waste time and money on a product that is unpredictable like this out the gate
Have no clue what is going here
Prompt response to trouble ticket - apparently system was down for short period of time?
Able to build song lists but no way to remove songs from the list
iPhone app either takes very long time to load or doesn’t load
Signed up for free trial
1 star for a good start
Able to setup my team and build some services and begin communicating
Very pleased with the cache of songs and options that accompany them
A couple of days later one of my assigned users could not login to the account - “email not recognized”
As the owner I attempted to follow up to resolve by attempting to login, which also failed - “email not recognized”
Then, could not find any way to contact WT directly
Found a prior email from support@worshipteam and replied to it requesting resolution of this issue
Received auto reply with a ticket number
Will just have to see how quickly WT resolves the problem
We cannot afford to waste time and money on a product that is unpredictable like this out the gate
Have no clue what is going here
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