This app made me old
I am gonna close my account because of this app it make me old nothing is better no details no remain balance shows nothing
Sign in and Bill Pay
Sign in doesn’t save user info. Bill Pay not sending when I select “approve”
Bad update
The latest update on this app made it harder to use. Keep getting logged out. Please revise or go back to last version !!!!! Please
Hate the new update
The app was already ‘old’ looking with lack of robust features. The new view it updated is worse and the app is slow
Frustrating to Use!
The mobile deposit almost never sees the picture. It would be easier to drive to a branch. Without an update I can not recommend.
Fix the app
For the love of god, stop asking us to change passwords every few months!! We need to use the app on the go and all the sudden we have to get on the web, change password and then re-link the account to any other apps we have it linked!!
And don’t say it’s for security reasons, my other banks don’t do it.
Is it so hard to make an app that actually works??? Like you don’t have the money to pay a developer??
And don’t say it’s for security reasons, my other banks don’t do it.
Is it so hard to make an app that actually works??? Like you don’t have the money to pay a developer??
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Terrible
If you bank at WSFS, don’t even bother downloading the app. Completely useless.
The worst app matches the worst bank
Mobile deposit is a JOKE. The app almost never finishes a deposit because it never finds the endorsement… and I’m using an authorized bank stamp! After weeks and now months the bank register still has no deposit detail. Linking to QuickBooks? I wish! Worked for a couple weeks then Poof! Too many calls to support… too much time wasted. After years with Bryn Mawr Trust I’m shopping for a new bank for ALL my banking.
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Absolute failure.
Frequently crashes or does not accept images. Incredibly frustrating when trying to operate a business and make a simple online deposit.
Mobile Deposit
Never had any issues when this bank was Beneficial. Mobile Deposits have become a major pain. Because of the app’s inability to read a bank deposit stamp. I now have to go the bank to make deposits. ONE STAR IS TO MUCH
Changing bank
This is the WORST bank I've ever dealt with-and this is accordingly the WORST APP. I'M OUT
Horrible Bank App
How does one Business bank app crash so often switching bank just because of this
Doesn’t work with New iOS
App was bad to start with due to all the checks to login. Now I haven’t been able to use it since the new iOS almost 2 months ago! Sad for a large institution not to be able to adapt faster
Defective
Worked for while then impossible to log in! Needs some serious technical revision!
To difficult to use.
Stopped using Mob at this bank !
You can’t just “open”
You go thru to many “check” points then you may get into checking your account.
To long.
You may think this is a “good” thing but frankly the security should be handled internally by the bank.
Without customers forced help.
So if you don’t want to carry 3 different entry identifiers (that change ) This is not the mobile bank for you. Frankly where’s the security in keeping info on you to get into mobile app ( if it falls in wrong hands your in same boat.)
This bank although excellent in house Bank services needs a new
I. T. Team to make it easier to use.
Get your internals up to date and leave security at your end not with me jumping thru hoops!
You can’t just “open”
You go thru to many “check” points then you may get into checking your account.
To long.
You may think this is a “good” thing but frankly the security should be handled internally by the bank.
Without customers forced help.
So if you don’t want to carry 3 different entry identifiers (that change ) This is not the mobile bank for you. Frankly where’s the security in keeping info on you to get into mobile app ( if it falls in wrong hands your in same boat.)
This bank although excellent in house Bank services needs a new
I. T. Team to make it easier to use.
Get your internals up to date and leave security at your end not with me jumping thru hoops!
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