Wumbo Digital Concierge User Reviews

Customer Experience

Positive experience11.4% of reviews
Neutral2.9% of reviews
Negative experience85.7% of reviews

~ Based on 35 written reviews from the US App Store.

Is Wumbo Digital Concierge Safe?

Not enough ratings yet to assess Wumbo Digital Concierge.

Is Wumbo Digital Concierge Legit?

Wumbo Digital Concierge appears to be a legitimate app. AppsHunter Legitimacy Score for Wumbo Digital Concierge is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst faking app

Lags, unresponsive,

Constantly crashing

App crashes so often, makes the marketplace virtually unusable which is so frustrating.

Response from developer

Hey, sorry about the crashes, especially when trying to use Marketplace. Could you please email hello@wumbo.com with your device model + OS version and let us know what happens before the crash occurs? We’d like to investigate this properly and help get it resolved for you.

Ask for update every week? What for?

Ask for update every week? What for?

Can’t confirm the booking for new update

Don’t update

Can’t register

The app doesn’t allow me to register and keeps telling me to seek admin support but I can’t even find where to reach out to on the app or website.

Response from developer

Hi, registrations are managed by each building’s management team. If you’re unsure how to reach them, please email hello@wewumbo.io with your building name and we’ll point you in the right direction.

App functions not responding

Press on book button to book the facilities so many times but couldn’t. Uninstall again and reinstall again but still the same.

Response from developer

Hi, this issue was addressed in a later update. If you’re still experiencing problems booking facilities, please email hello@wewumbo.io, with your building name so we can check.

Apartment address is incomplete

When I created my account, there was no address for my apartment

Does the job but is a bit annoying

Not super user friendly, some parts are a bit vague and hard to find.. especially when it gets moved in the constant updates. I find it super annoying that I see a million notifications for the resident posts and now they slipped package notifications in the same spot so I can never see when they’ve arrived or if someone comments on one of my posts, without scrolling forever (residents here top 1000 people.. kind of like the worlds worst group chat)
ALSO I find it infuriating when I do go to use the app that I am FORCED to update it and can’t click out without accepting. Very annoying when I’m at concierge trying to double check package info in a rush and have to update my app first
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Response from developer

Hi, thanks for taking the time to share this. We’ve rolled out many updates since then focused on navigation, notifications and overall usability, particularly for larger buildings. If anything still isn’t working the way it should, please reach out to us at hello@wewumbo.io with your building name and we’ll help directly.

Can’t copy word is annoying

The fact that you can’t copy any word from the discussion forum is really annoying!
Also, the page will automatically be jumped back to the main page is frustrating too

Response from developer

Hey Vincent, thanks for the feedback. We’ve released a number of updates and improvements since this review, including copy/paste of text based on user feedback. If you’re still experiencing any issues, please email us at hello@wewumbo.io with your device details and we’ll look into it for you.

Good app

Pre-booking facilities is easy and never miss a announcement for the building manager

Awesome

This is an awesome app. It has transformed the way we manage our 1000 lot apartment building. Hands down the best product on the market.

Most high end life style buildings are currently using this in Australia.

CANNOT BOOK FACILITIES

As saying in the title, it used to work, but the app just decided to stop showing facilities availability one day. No updating or re-downloading can fix this.

Writing a comment hides text input field

You have to type blindly then edit your message when adding a new comment.

Editing displays the keyboard and text input properly. When creating a comment, the text you are typing is hidden by the keyboard. Why is it done properly for editing and not for initial input? You think this would be something you test since it’s the most common interaction.
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App dev should be fired

Think it’s time the dev team actually use the app themselves and debug the problems themselves. Thi app is horrible.

Can’t type replies to posts

Really useful app, but when I reply to community posts the text box is hidden under my keyboard! Can’t see what I’m typing. Phone and app are both up to date.

Can’t see the message while typing

The message box doesn’t appear on iPhone while typing comments. So hard to fix any typo. Updated the app still issue isn’t resolved.

90% of the time freezes or crashes or doesn’t load things

90% of the time the app freezes, crashes or doesn’t load anything. It’s utter trash and you should be ashamed to publish and charge buildings for this trash.

If you are any competent, you will fire the whole current team or the company you pay to make this trash, and make a new app from scratch that can be maintained easily.
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I couldn’t registered again and also couldn’t sign in this app.

I registered on website then they said sign in app.
I haven’t required to make a password but the app wanted me to put the password so I went back to the web to make a new one but the web said I already had registered. I tried “forgot password” on the app, it said I hadn’t a account, though.
It’s annoying and weird.
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inaccessible with vision

I see a report from one blind user regarding use of the software with voice tools. I hope that user feels consolidation in some way that notices from wumbo for me are truncated to a single screen in height, ie the app is all but useless.

Atrocious

Every time the revel attempts to update the app major issues occur with accessibility to information that is critical . The last update is a primary example.