W.W. Grainger, Inc. Reviews: Is It Legit?

Customer Experience

Positive experience62.3% of reviews
Neutral9.3% of reviews
Negative experience28.4% of reviews

~ Based on 215 written reviews from the US App Store.

What users say about W.W. Grainger, Inc.

Is W.W. Grainger, Inc. Safe?

W.W. Grainger, Inc. appears safe based on user ratings. AppsHunter Safety Score for W.W. Grainger, Inc. is 96/100.

This assessment is based on 27,260 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 27,260 App Store ratings for W.W. Grainger, Inc..

Is W.W. Grainger, Inc. Legit?

W.W. Grainger, Inc. appears to be a legitimate app. AppsHunter Legitimacy Score for W.W. Grainger, Inc. is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Getting it done

Always works for me.
Get everything in a timely manner.

Update broken

Click on app and it says i need to update, go to App Store and it says open App. Then it goes back to needing to be updated. Continuous cycle of fail.

U.I

Can the app stop signing me out every single time

Recent Updates Ruined Accessibility

In the last 6 months this app has gone down in quality significantly. I barely use it anymore due to this. I am logged out regularly. Every time I log in, the app crashes. I reopen and I’m now logged in. The search function is so unusable, you’re better off googling what you need and typing “Grainger” with it to find it on their own website. I’ve seen the employees search google because their own software is so ineffective. At this point the app is useless. I can’t login easily or search for what I need.
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App stuck in needs to update

App has been updated to newest version and fails to load saying it needs to update.

Weak sauce

Update is terrible. Weak sauce.

App used be great… now it sucks

Not sure what changed but the app was awesome. Now it logs you off constantly and when you do log in… it crashes. Did the update and still the same.

The boss

This new app apparently doesn’t load
Get it fixed

Keeps signing me out

The app used to be great but I'm assuming after an update, I now have to sign in every time I open the app and it is very annoying

App support

Nearly every time I use this app, it shuts down while trying to place an order. Then when I reboot the app, the quantities are always doubled. Additionally every time I fill out a data box I have to wait for one to two seconds for it to think about it. Doesn’t sound like a big deal but sucks on a big order.
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Mobile and Readiness

The mobile app is a pain to use. You can’t just use the search bar to find things you have to type in specifics or use filters. It would be nice if I could search for filter sizes or belt sizes by just typing them into the search bar and having them pull up. Instead, I have to search for them in the search bar and then filter out what I need through the filter section. Very time-consuming.
Secondly, the way Granger has their readiness set up when you get an email that says your order is ready it’s not actually ready. It’s just been sent to the printer at the local store and then they have to pull it providing they have enough people ready to do that you end up having a very long wait time.
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You broke it

This version no longer works… just flashes and crashes..

Excellent

They have everything and prices are good too now!!!

I LOVE THEIR PRODUCTS

I found their products by ordering shipping boxes on Amazon which had their website printed. NOW I’m a loyal customer on their website.

Great job everyone!

A very excellent place to get your stuff. I’ve gotten some ropes and a lot of gloves and even a jack for my truck from these folks. I’m pretty sure they have it all. As a guy that has to get some work done, I give this place my official seal of certification.

Fast delivery

We found out that the delivery will sometime arrive on the same day that we order the parts.

Good product

Grainger always have good products. Good service least I’ve always received good service

Description shy

App is easy to use description of hardware sometimes a bit shy in details. I would love to see Apple Pay just double click and you’re done.

Owner

Easy to use. Easy to work with.

terrible place to purchase things

i have never had this much trouble buying something like not once have i EVER had to pick out my own tax jurisdiction. who the hell even knows what that means i literally asked my mom and she didn’t even know like no app has ever made me do that. also i think it’s dumb how it makes you go into the website to add your payment method and then it fails to update in the app so you have to refresh it and go through all of it again. then when it asks for your user id it was confusing until i realized its just your email like why not just phrase it differently so that it’s not confusing??
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