W.W. Grainger, Inc. vs SupplyHouse
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
W.W. Grainger, Inc.
Access industrial supplies and manage inventory on the go. Quickly search for items, check real-time availability at branches, and scan barcodes to add products to your cart. Get expert help and track orders and pending approvals.
- Real-time item availability
- KeepStock inventory management
- Barcode scanning for cart addition
- Branch locator for pickup
- Chat with experts
- Manage pending orders and lists
- Order history tracking
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The Grainger app for iPhone is designed to deliver all that Grainger.com® has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management solution. More Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch. KeepStock – Manage, track and control your inventory costs on an agile inventory management system. Barcode Scanning — Scan a product and drop it right into your cart. Find a Branch — Locate your nearest branch for quick pickup. Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot. Pending Orders — Keep track of all the orders waiting for your approval. Lists — Access lists on Grainger.com® for quick reordering. Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn't matter how you ordered. OMS: Simplify your order flows using our Order Management System. Saved for Later: Save away products from your shopping cart if you're not quite ready to buy. Need Help? Contact us at 1-800-472-4643. Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.
SupplyHouse
Access a vast selection of plumbing, heating, and HVAC supplies with real-time customer support. Quickly find products using barcode scanning, reorder frequently purchased items, and access helpful resources like install guides and spec sheets. Enjoy fast shipping to most of the US.
- Extensive product selection
- Real-time customer support
- Barcode scanning for product search
- Quick reorder functionality
- Access to product resources
- Fast shipping options
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REAL PEOPLE. REAL SERVICE. This is our motto, and customer support is at the center of everything we do. Our customer care team is based out of Melville, NY and Reno, NV and can’t wait to help. Call, text, email, or livechat us right from the app for a friendly voice ready to support you. HUGE SELECTION We carry over 180k products from all of the top brands. Our 600k sq. ft. of warehouse space is dedicated to nothing but plumbing, heating, and HVAC supplies; from the everyday items to those hard-to-find parts, we have what you are looking for. LIGHTNING-FAST SHIPPING We know time is money, so we work hard to ship to over half of the US in 2 days or less. BARCODE SCANNING New to our app, the barcode scanning feature in the search bar allows you to scan products to find them instantly. EASY REORDER With the Reorder tab, you can now quickly shop the items you order most to keep your truck stocked for your next job. HELPFUL RESOURCES Looking for details about any product in our catalog? Install guides, spec sheets, and product manuals are just a tap away. SIGN IN & SAVE TIME Sign in or create a SupplyHouse.com account to access your full order history, manage and track orders, reorder products, and save your info for a faster shopping experience.
Screenshots
Verdict
W.W. Grainger, Inc. and SupplyHouse both sit at 4.8 stars, but that hides the real split: 92% of SupplyHouse's written reviews are positive against 65% of W.W. Grainger, Inc.'s. SupplyHouse also leads on monetization model (free vs free with in-app purchases) and iOS requirement (15.5 vs 18.0). W.W. Grainger, Inc.'s advantage is update cadence (fortnightly vs every 3 months) and ratings volume (27K vs 1.1K). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for W.W. Grainger, Inc. against 4.9 for SupplyHouse. That said, the two scores are not equally well evidenced: W.W. Grainger, Inc. has 27K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews are what separate them: 65% of W.W. Grainger, Inc.'s written reviews are positive against 92% of SupplyHouse's.
W.W. Grainger, Inc. ships an update fortnightly, SupplyHouse every 3 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | W.W. Grainger, Inc. | SupplyHouse |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (27K ratings) | 4.9 (1.1K ratings) — better |
| Positive reviews | 65.2% of reviews | 92.1% of reviews — better |
| Number of ratings | 27K — better | 1.1K |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 93 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | W.W. Grainger, Inc. | SupplyHouse LLC |
Customer experience
W.W. Grainger, Inc.
SupplyHouse
User reviews
W.W. Grainger, Inc.
From 27K App Store ratingsWhat we love
- 🚀 Improved search function
- 👍 User-friendly app
- 🚀 Efficient ordering and pickup
- 👍 Helpful and knowledgeable staff
- 🚀 Wide product selection and availability
Room to improve
- 🐛 Buggy app with crashes and login issues
- 🔍 Difficult to find products, poor search
- ⚠️ Inconsistent order tracking and notifications
- 💰 High prices compared to competitors
- 🕰️ Slow performance and navigation
SupplyHouse
From 1.1K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 User-friendly
- 🔒 Secure
- 💰 Affordable prices
- 🚚 Quick delivery
Room to improve
- 🔍 Weak search functionality
- 🖥️ Needs better iPad/tablet support
- 🔑 Inconvenient login process
Bugs and requests
W.W. Grainger, Inc.
Reported bugs
4 issues- Orders not showing up in order history
- Repeated crashes and login issues
- Inability to select shipping options for pickup orders
- Inconsistent behavior when adding/removing items from cart
Requested features
4 requests- Ability to search order history and personal lists
- Clearer pricing and shipping cost information
- Improved product details and recommendations
- Seamless integration between app and website
SupplyHouse
Reported bugs
2 issues- Sign-in issues causing users to be logged out frequently
- Inconsistent app performance, with some users reporting crashes
Requested features
3 requests- Add ability to copy/select text and part numbers
- Implement biometric login options (e.g., Touch ID, Face ID)
- Improve search capabilities with search history and better autocomplete
In-app purchases
W.W. Grainger, Inc.
No in-app purchases
SupplyHouse
No in-app purchases
Questions
Is W.W. Grainger, Inc. free?
Is SupplyHouse free?
Which has better reviews, W.W. Grainger, Inc. or SupplyHouse?
Do W.W. Grainger, Inc. or SupplyHouse have ads?
Which is updated more often, W.W. Grainger, Inc. or SupplyHouse?
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