SupplyHouse vs Navien
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SupplyHouse
Access a vast selection of plumbing, heating, and HVAC supplies with real-time customer support. Quickly find products using barcode scanning, reorder frequently purchased items, and access helpful resources like install guides and spec sheets. Enjoy fast shipping to most of the US.
- Extensive product selection
- Real-time customer support
- Barcode scanning for product search
- Quick reorder functionality
- Access to product resources
- Fast shipping options
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REAL PEOPLE. REAL SERVICE. This is our motto, and customer support is at the center of everything we do. Our customer care team is based out of Melville, NY and Reno, NV and can’t wait to help. Call, text, email, or livechat us right from the app for a friendly voice ready to support you. HUGE SELECTION We carry over 180k products from all of the top brands. Our 600k sq. ft. of warehouse space is dedicated to nothing but plumbing, heating, and HVAC supplies; from the everyday items to those hard-to-find parts, we have what you are looking for. LIGHTNING-FAST SHIPPING We know time is money, so we work hard to ship to over half of the US in 2 days or less. BARCODE SCANNING New to our app, the barcode scanning feature in the search bar allows you to scan products to find them instantly. EASY REORDER With the Reorder tab, you can now quickly shop the items you order most to keep your truck stocked for your next job. HELPFUL RESOURCES Looking for details about any product in our catalog? Install guides, spec sheets, and product manuals are just a tap away. SIGN IN & SAVE TIME Sign in or create a SupplyHouse.com account to access your full order history, manage and track orders, reorder products, and save your info for a faster shopping experience.
Navien
This app provides information on the latest innovations and allows users to log installation and service details for their units. Professionals can access live chat support and register installations, while owners can manage warranties and find local services.
- Log installation and service information
- Live chat with support teams
- Scan serial numbers for registration
- Take job site photos
- Search for wholesalers and training
- Register units for warranty
- Find local installers and service professionals
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Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units. Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the latest Navien training classes. Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more.
Screenshots
Verdict
The clearest difference is review sentiment: SupplyHouse at 92% against Navien's 0%. SupplyHouse also leads on rating (4.9 vs 2.6) and ratings volume (1.1K vs 33). Navien's advantage is update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SupplyHouse holds the better App Store score, 4.9 against 2.6. That said, the two scores are not equally well evidenced: SupplyHouse has 1.1K ratings behind it against 33, so its average is the more settled of the two. Written reviews point the same way: 92% of SupplyHouse's written reviews are positive against 0% of Navien's.
SupplyHouse ships an update every 3 months, Navien every 4 weeks. The most recent releases landed on September 22, 2026 and August 19, 2026 respectively.
| Parameter | SupplyHouse | Navien |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.1K ratings) — better | 2.6 (33 ratings) |
| Positive reviews | 92.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.1K — better | 33 |
| Update frequency | Every 3 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 86 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | SupplyHouse LLC | Navien |
Customer experience
SupplyHouse
Navien
Bugs and requests
SupplyHouse
Reported bugs
2 issues- Sign-in issues causing users to be logged out frequently
- Inconsistent app performance, with some users reporting crashes
Requested features
3 requests- Add ability to copy/select text and part numbers
- Implement biometric login options (e.g., Touch ID, Face ID)
- Improve search capabilities with search history and better autocomplete
Navien
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SupplyHouse
No in-app purchases
Navien
No in-app purchases
Questions
Is SupplyHouse free?
Is Navien free?
Which has better reviews, SupplyHouse or Navien?
Do SupplyHouse or Navien have ads?
Which is updated more often, SupplyHouse or Navien?
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