App is AWFUL CUSTOMER SERVICE ATROCIOUS!!
I had already made a deposit with paypal and the app never registered…
I have heard only bad things about this app before signing up and giving it a try because I like Wynn hotels..and wow… it’s like between the hotels and their sports book they are operated by entirely different companies.
Don’t use this or any other Wynn sports book app they are crap.
Good features overall
Response from developer
Hello Lu CMR, Thank you for taking time to review our app, we are so happy to hear that you are having a great experience so far! Good luck!
My favourite app
Response from developer
Hi VentrisJ, Thank you for your kind words. We are so happy to hear you are having a great experience with us so far. We do hope the fun continues! Best of luck!
Cool app with cool features
Thieves
Response from developer
Hello wynnarethieves, we are sorry to hear that you had a poor experience with us. Here at WynnBET we take pride in offering 5-star service. We would love to hear more about your time with us if you wouldn't mind sharing. You can contact our 24hour Customer Support team via live chat on the app.
WYNN WINS!!
Response from developer
Hello Hos1249807! Thank you so much for your kind words! We wish you the best of luck!
THESE 5 star reviews are bots!!
Response from developer
Hello krishaynie, we apologize to hear you are not enjoying our app. Please keep in mind that cash out may not always be available especially in the cases of market fluctuations, specifically around live games and events. If you are having issues cashing out, we recommend to log out and immediately log back in to your active bets and attempt again to make sure the issue isn't related to your login session.
Better than the big fellas
Response from developer
Hi mattibiz, Thank you for the awesome review! We appreciate you!
Top Shelf Customer Service!
Thieves
Response from developer
Hello Baxendelld, thank you for reaching out. We believe this matter may be resolved, if that is not the case, please contact us via live chat so we may come to a resolution as quickly as possible. Thank you.
Update- Happy Customer
Response from developer
Hello, thank you for your feedback, we are always looking to improve our app and available promotions. We have reached out to you personally via email, please review at your earliest convenience. Thank you
GO TIGERS!
Response from developer
Hi ThunderKawar, thank you for taking the time to give your feedback. We really appreciate it. We are constantly working on improving our service. Please let us know about your future experiences by sending feedback to email tnsupport@wynnsports.com.
Terrible
Response from developer
Hi bank12312, we appreciate you taking the time to write a review. Will you please contact our Customer Support via live chat, or email and let us know how we can make your experience more enjoyable? We are always looking to better our platform so the more feedback the better!
FaceId
Response from developer
Thank you for the feedback, we are always looking to improve the user experience for you, be on the look out for new and improved enhancements. Good luck from your WynnBET Team.
Awful
Lines never update, app constantly crashes and alternates are always locked for some weird reason. I tried to give it a chance but i cant do it.
Response from developer
Dear easymoneyk3, Our support team is here to assist you with troubleshooting efforts to better your experience. Please reach out to us at tnsupport@wynnbet.com or visit us for live chat 24 hours a day, we are here to help!
Wynn bet Tennessee
Great App
Response from developer
Thank you for your rating, it is fantastic to hear the WynnBET road team was helpful getting you all signed up. Thank you for joining the WynnBET App!
Holy crap…I love this app
Response from developer
Thank you for your rating, we are so pleased that you are enjoying the WynnBET App!
Worthless app and customer service
Response from developer
Hi pmobes, Thank you for your review and sorry to hear of your poor experience. While we do have automated verification system in place sometimes we do require additional documents or information in situations where potential customers can't be identified against public records. This systems is set by regulators and we have to make sure we do our due diligence to adhere to these requirements. That said if you have submitted documents then I would suggest reaching out to our support team who can confirm receipt of these and make sure our verification team get you up and running as soon as possible. One of our Managers has reached out to you, so we can get this situation resolved for you.
Terrible company
Response from developer
Hello msvalentine. Thanks for your review and we're sorry to hear your experience hasn't been up to standard thus far. Our Customer Experience Manager has reached out to you by email to discuss the situation and turn your poor experience around. We are working on implementing processes to allow for as quick a withdrawal process as possible while keeping standard security procedures in place. We want to keep our customers at the heart of everything we do, so any service issues are of great concern to us and we appreciate you bringing these to our attention so we can look to reach and exceed our five star service expectations. Feel free to reply back to our Customer Experience manager's email to discuss the situation further.
