
x-hoppers
Complete retail headset system
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Free
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About
x-hoppers is a complete retail communication system that connects store associates and increases customer conversions.
To use the app, you must have an x-hoppers account or be invited to a conversation by someone from a company with an account.
With lightweight headsets and smart notifications, x-hoppers ensures store associates stay connected to colleagues, customers, store systems and beyond, while improving the overall in-store experience.
Highlights:
- Helps customers interact with products and request assistance through smart call points
- Connects associates to in-store devices such as cameras and POS systems
- Provides real-time theft detection and prevention
- Supports external communication with customers, suppliers and vendors via the headsets, mobile app and any web browser
Transform your in-store communication and operations with x-hoppers.
x-hoppers mobile app features:
- Chat, voice and video platform
- Instant alerts from POS systems, smart call points and security cameras
- Push notifications
- Ability to join an in-store broadcast from anywhere
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What's New in x
2.79.1
October 7, 2026
Introduced a new Inbox list and Mentions tab for improved conversation management Introduced multi-PBX support for selection and switching within a single account Added a compliance notification indicating when users are interacting with an AI agent Fixed an issue where users were displayed by their email address instead of their name when added to x-hoppers broadcast channels with transcription enabled
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