Xactly Incent User Reviews

Customer Experience

Positive experience43.0% of reviews
Neutral1.0% of reviews
Negative experience56.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say

Is Xactly Incent Safe?

Xactly Incent has mixed safety signals based on user ratings. AppsHunter Safety Score for Xactly Incent is 60/100.

This assessment is based on 127 user ratings, with an App Store average of 2.9/5.

Safety Analysis

45.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
52.0% of ratings point to a risky experience

~ Based on 127 App Store ratings for Xactly Incent.

Is Xactly Incent Legit?

Xactly Incent appears to be a legitimate app. AppsHunter Legitimacy Score for Xactly Incent is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simply do not work

Shut down at login

App inutilisable

Impossible de se connecter à son compte depuis plusieurs mois

Too many bugs

Too many bugs with the app, and similar to the web experience I still don’t know what I’m looking at.

Terrible login management

The app itself is OK, but the login management is horrendous. Constantly kicks you out of auto login and password reset is a nightmare.
Sometimes it doesn’t even work after successfully resetting it.

Crashtastic

More than half the time I try to log in, the app goes to a blank screen and crashes. Not useful.

It never works!

Every time I try to log into the mobile app, it always crashes. I’ve opened up numerous tickets, and after many days of waiting to weeks of resolution, it just keeps happening again and again. I’ve removed the app, changed my password, got IT involved and when they finally get it working, two weeks later it craps out again. The hardest part is there is no support at Xactly. You have to get your HR department involved then they have to figure out who to contact and by the time it’s figured out, you’re updating your resume for your next job. Their website is poor and not mobile enabled so I can’t access anything from my mobile device. Their app never works and when it does it’s crawling slow to load information. I really wish they would get it together. When it was working it was doable, but now I haven’t been able to log in from my mobile device in months!
Show more

Poor Quality

Since the recent update, the app is rendered unusable because of constant crashing. I have made it past login but the crash happens during loading every time.

Why have an app if it doesn’t work

The app will allow you to login 1 out of 100 times. Absolute trash!

Crashes

Crashes after a few seconds requiring me to relogin.

Force crash

The app keeps force closing after logging in

UI and login are bad

I don’t the UI. Also, the login process is difficult

It doesn’t work from the latest update.

Directly, i can’t use it!

Xactly

App rarely works. It will lock up, or ask for Microsoft authentication and then do the same.

Making dollars and Incent(s)

Ditch the spreadsheet and automate on the go! Love it!

Love it

I work at a retail store and this app allows me to see exactly how much commission I am going to make on a sale. As soon as I get off my shift I always check how much money I made that day. It’s a game changer!

must use

changed my life
now i get paid and know how much
crazy

Sales Director

Fantastic App. The ability the check your compensation in the palm of your hand while on the go is a game changer.

Needs improvement

Can only see current month? Either UI needs improving as it’s tough to navigate, or the functionality needs significant enhancement as this app is completely useless as it is right now.

The app is in a desperate need for help

The app is worthless, log in is a hit and miss, you can’t drill down to most of the categories

Useless on ipad, no okta sso login possible

Xactly on iOS with the actual browsers does not show workflow documents. So I hoped the App can do this. But the App is not able to provide SSO Login through Okta.
What a shame in 2021 …