XBOX Family Settings Reviews: Is It Legit?

Customer Experience

Positive experience12.0% of reviews
Neutral10.3% of reviews
Negative experience77.7% of reviews

~ Based on 582 written reviews from the US App Store.

What users say about XBOX Family Settings

Is XBOX Family Settings Safe?

XBOX Family Settings appears mostly safe based on user ratings. AppsHunter Safety Score for XBOX Family Settings is 81/100.

This assessment is based on 6,359 user ratings, with an App Store average of 4.0/5.

Safety Analysis

74.8% of ratings point to a safe experience
5.0% of ratings suggest some concerns
20.1% of ratings point to a risky experience

~ Based on 6,358 App Store ratings for XBOX Family Settings.

Is XBOX Family Settings Legit?

XBOX Family Settings appears to be a legitimate app. AppsHunter Legitimacy Score for XBOX Family Settings is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Screen time should shut down the Xbox…

But it will continue playing .third party apps like Netflix. It is silly that I have to go to each individual app to set limits. The. I need an another app to manage his PC. Really Microsoft!!

Working well now

Finally working well. Adding from Notifications works well. Glad you sorted after removing from the family app as was very frustrating to manage Xbox compared to other consoles.

Poor quality

Log in issues, managing my child’s payments is sooo painful

Useless

Used to be ok - ability to add funds doesn’t work. Pointless app now - does nothing.

Have to sign in via the authenticator app only to be told when returning that its timed out

What happened to microsoft

Apple stuff just works, Microsoft is just a trauma

It worked

Yeah

Sign in doesn’t work

The Xbox app is easy to sign into, this one isn’t. Why? And why are they different? Given I have to be logged in when my kid wants to play, why can’t I also manage his settings anytime I see my own account. Why do I have to have this separate app? Also not easy to just load games and money and put things on autopilot for kids.
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Forcing you to have THREE for MFA

This stupid company is now forcing people who already have a mobile phone and email setup with MFA on to now provide a SECOND email.

I didn’t have one, so to be able to continue using the app (they won’t let you log on anymore without doing this), you have to go create another email.

Multifactor authentication should require two means. A mobile phone and email achieves this.

Abysmally stupid move by a company that’s making terrible choices with how they support their developers too.
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Continued disappointment

As usual microsoft continues to disappoint users. I tried to create an account for my child using the app, and the security code step never works, and then the platform locks you out. One has to wonder if it wasn’t for their temporary monopoly over certain products and services would this company still exist?
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Mailed in

It shouldn’t be hard. Just have the app show accurately how much time a child has played at any given time. That’s it. Also, only thirty minutes increments? It’s 2026 why can’t we choose to the minute or at least 15 min intervals. It’s like this app was made by someone with. O kids

Arguably the worst app I’ve ever had

Horrible, glitchy, redundant, and easily the LEAST intuitive interface I’ve seen in 40 years

Works, Not 100% dependable

Able to manage kids screen time and settings. Adding extra time doesn’t always work, probably does 14 of 15 times though.

I hate this.

I just want to play Minecraft with my daughter and I’m now two days of jumping through hoops and I still can’t play in the same game as her. Almost makes me want to create an adult account for her just to end this garbage family management. Why does this have to be so convoluted?!

Poor

I’ve wasted 3 hours trying to add my child’s account to my parent account so we can play Minecraft together. This is such a frustrating process I’ve just given up now - £30 wasted.

This is total garbage - will stick to games on Steam going forward

Doesn't Track Time Properly

The app consistently reports incorrect time relative to the users actual time spent on the Xbox or using cloud gaming, neither works properly. The number of hours assigned doesn't effectively manage the child. Any information reported is almost always incorrect. There should be removed from the App store until it works properly.
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clunky

Slow and clunky, even when on wifi. It takes so long for the various options to load it just feels like a weblink would be much more efficient to add screen time. It feels like another app thats been created by AI which is programmatically inefficient. I wonder if they have ever tested this with humans using actual phones on actual mobile networks. I suspect not.
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Garbage

First of all, wouldn’t let me sign in unless I got a number from the “Microsoft app”. But there is no Microsoft app. When tapping “I don’t have access to the app”, it forced me to change my password. On top of all this, I couldn’t even change any of the privacy settings that I needed to change, which the Xbox website told me I needed this app for!!!
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Why is this an app?

More Microslop. They have the Family Safety and Xbox app and deviced to make another app to manage my children’s parental controls rather than letting the settings house in one of those two existing locations. Better yet, they don’t provide the controls on the website those apps send you to and that site doesn’t point you in the direction of this app. I’m removing the controls at this point because this circular insanity does more harm than good.
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Comberson

You would think a computer company’s app would be smooth. It’s not, too much hassle to approve spending or adding money to a child’s account. Broken links when trying to approve items. I get frustrated with every purchase.

Horrible

They continue to make these things so confusing that parents can barely set them up. It’s some of them worst to use your experience possible. It’s probably done on purpose and it’s horrible. Skip buying an Xbox altogether.

Never syncs

Constantly resetting Xbox accounts to get it to work. Never syncs properly. Worst parental app. PlayStation family and Apple screen time are generations ahead of Xbox family settings.