Useless and Rubbish
You can’t even use the app if you’re not an organiser in your family group! It won’t even let you check your screen time limits. Absolute NONSENSE, make it so we can use the app even if you’re a member or a kid!? 😡😡😡
Wish I could add time to play, not an immediate timer.
The “add time” to a daily time limit is very annoying. If I want to add 30 min to the day, it starts a timer even if my child turns off the Xbox. I need to be able to add playing time, not a stop watch. If I want to give them an extra hour for the day, I want them to play for another hour. They are afraid to turn of the Xbox and go outside to play for a bit or go to the bathroom because they will run out of time.
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Update
Keeps crashing since update
Rubbish
Slow. Repetitive. Glitchy.
Parental doesnt work
Nintendo is so much better. This app kids still overpass parental controla and play whatever time they want
Doesn’t Work
The app seriously never works. I’m constantly having to sign into the web browser to change settings and time limits because the app says it does but it sometimes does and most of the time does not relay that to the actual Xbox.
Can’t add money
I’ve used this app for a while now and this used to be somewhat smooth, but now I can’t add money to my son’s account. At all. It just goes to a black screen after I select the amount I want to add and hit ‘next.’ I can’t even go to the Family Safety app to do this because that app now says that they’ve removed Xbox settings.
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Not Ready for Prime Time
Simply not functional.
Approving purchase requests doesn’t work
My child asks for a purchase which I don’t get an email about but I see it in notification on the iOS Xbox family app. I click on the request and am given options to review and deny. If I click on review I’m taken to a random tutorial video that’s tiny on my phone and no way to approve
Come on
For a billion dollar corporation you can’t have a functional app? Really? Never works. Can’t add funds to child accounts, always bugs out when trying to allow permissions. Never been happy having to use this app.
Impossible!!
Every time I try to add credit to my so sons account, it just doesn’t work! It’s so frustrating.
One of the worst
I don’t understand how a company with all the resources of Microsoft can’t develop a functional app that nails the basics: I want to track my child’s screen time and I want to be able to add $ to their account to manage game purchases. Neither of these work. Screen time doesn’t display time, and every time I try to add $ and go through the password/second level security text/fight the bots image, then when it get to the purchase an error message or try again later error happens 90% of the time. It shouldn’t be this hard to be a customer of Xbox!
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Not good, but what choice do you have?
This app is mostly a disaster. It is cluttered and cumbersome trying to find what you want to do on it. Screen time controls don’t work. It says you can limit your children’s accounts, and it reports their usage accurately, but it does not actually stop them from playing when their time is up.
Happy with old app
Wish I didn’t have to use two apps to control my kids gadgets
Very frustrating
The prior app let me give time on the Xbox and each individual game. My husband and I could both connect and control the usage depending on who was home. Now the prior app is controlling the time limits set for each game the notifications for more time request. But I’m no longer able to access my old settings to change anything. The new app doesn’t seem to communicate with the settings I added. Now they constantly fighting each other. As well as my husband cannot see the settings I set. He can only access the settings from the old app. It is very frustrating for parents the kids love and hate it because sometimes it never cuts them off or it sometimes doesn’t let them play even if i try changing the schedule or even add time does do anything.
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Not a good App
I try to use this to limit my child on the amount of time they are on Xbox and this never works.
Always getting better
I have been using this since before it was an official app. It is always in development and getting better. There are still lots of features that need to be finished and added, but they are making it better. Looking forward to future updates with the feedback features added.
Would like more control over the games my son has downloaded
Since you’ve removed the parental control on the Microsoft family safety app I’m no longer able to control the games my son has already downloaded. Can we get that fixed? Or do 11yr olds get to control all that now?
Trash.
You want to remove Xbox from family sharing app yet create this disaster of an app that doesn’t even work. Can’t load a page to add money, can’t load a page to approve a request for my child’s account. WHAT IS THE POINT!???? Can’t even buy a damn game pass so I have to buy a code to put on my child’s account and pay heaps for it… yet you can’t even give me an app that works. And no, it’s not my internet. Everything in my life works perfect except this stupid app.
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No reason why these settings couldn’t be on the website
There is nothing here that required a dedicated app. These settings and menus could have been easily accessible on the website. Forcing me to download an app by removing functionality from a website is an immediate red flag and suspicious.
