XCH 2023 User Reviews

Name: XCH 2023
Rating: 3.69364 (173 reviews)

XCH 2023

Jem Accessories, Inc

🔧 Utilities

🌟 Lifestyle

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You don't deserve 5 stars

Your product is not worth even $2+ at all. The LED gave up and just showed one color white/blue/green and connection issues with a product. Product returned back to store. Don't ever expect selling this $20+ garbage ever again.

Ultimate trash

🤬@&$%#🤬

2 years ago

Doesn’t let me connect to my 100 foot LED lights

It lets me connect, but it doesn’t let me change the color or do anything it’s just white and on the whole entire time, I can’t turn it off or change the colors or lower down the brightness

Troy21cuy

2 years ago

Very Awesome

I have never had so much fun just playing with a set of lights. I love all the options and for easy it is to control. The lights are beautiful and a great way to enhance the features of a room. I am a little disappointed about the lights constantly falling down…I had to tape them up with duct tape and they still fall in places so a little frustrating to say the least but other than that they are great.

Ride it out 0717

2 years ago

Bad

For 20$ u can get a wyze cam that is a real cctv cam. I bought the doorbell a while back as a test bc I have a bunch of their products their only good one is their door sensor.

Shwkjsnsvsh

2 years ago

Connectivity Issues - I Deleted My Account

I received the Xtreme Connected Home Snapshot Battery Doorbell from someone else. The product and app system worked for a grand total of two minutes. I advise you to save your money and time look by looking into other doorbell cameras! Setup was easy, the camera was on and detected movement, the app sent push notifications to my phone. Then the wifi connection failed as I moved towards the door. I tried re-adding the device multiple times, to no avail. The 7th or 8th try somehow worked. I added the device again, saw my face in the footage, received motion detection notifications on my phone. A minute later, the wifi connection dropped again. I just put everything away and deleted my account.

bluteatime

2 years ago

Useless

I tried to connect but it won’t work, I’m taking the device back to the store where I bought it from.

vixxen kitten

3 years ago

Response from developer

Hi, we apologize for any issue you might be having. Can you send details of what you are experiencing to our support at 855-999-8041 or email customerservice@xtremeacables.com? We'll look into this with you.

App stopped working

Worked great for two months. Then the app stopped allowing me to turn on/off the light. Redownloaded it and had to create a new account and now the connection keeps timing out while trying to connect the light bulb. And of course there’s no customer service to contact

Dicusggsgevebb

3 years ago

Response from developer

Xtreme doorbell

I Like THE doorbell .One thing i font Like THE instructions werent very clear do i hand to Wing IT on my own .Took a while bit IT works

caseysam@

3 years ago

Cant get anything to connent

The instructions were very unclear in the box and I could not get anything to connect in the app with the wifi

Iguanagirll

3 years ago

Response from developer

Hi! Our products require 2.4GHz for setup. All modern home routers include a 2.4GHz network. If you have a "mixed" network (has 2.4 and 5GHz), this may make it more difficult to connect. Separating the network can give better stability. You can contact your ISP or contact us at 855-999-8041 or email customerservice@xtremeacables.com and we will help walk you through it.

The doorbell camera always offline the link

Because is very hard to connect with my phone,away offline the link..sometimes work sometimes not work

&bm

3 years ago

Response from developer

Hi! Intermittent network connection can have many causes. You can call your Internet Service provider and ask them to create a separate 2.4GHz only network. This will help with the pairing process as well as long term network stability. If your product is the SnapShot doorbell, this product is a battery powered product that is designed with long term battery use in mind. To conserve battery, it will only show as "online" when the doorbell is pressed or motion is detected. Contact us at 855-999-8041 or email customerservice@xtremeacables.com and we will help you out.

Can’t live stream

I get notifications of movement but I can’t livestream and it’s always saying device is asleep🤦🏽‍♂️

Freeballer458

3 years ago

Response from developer

Hi! Sorry to hear about your experience. The SnapShot doorbell is designed to go into sleep "offline" mode to conserve maximum battery charge. It will only wake up when there is motion or the doorbell is pressed. You can contact us at 855-999-8041 or email customerservice@xtremeacables.com for more info.

No push notifications?

I love how responsive the door sensor is but I wish it actually would send push notifications to the device itself rather then the app, kinda defeats the point of how I would like to use it but none the less at least it saves the time and day that door was opened.

Jonathan Calixto Perez

3 years ago

Snapshot doorbell

I think this product seen it on tic toc ordered online installed had to purchase another rechargeable batteries called support. Love it❤️❤️

AlleyeonMe

3 years ago

Issues With App

2 issues.

Integration with Siri and the Apple home automation not easy to do so I did without. Just not very clear instructions provided.

The second issue is automation. I had one of the plugs utilized for a space heater for the benefit of my pets when the temperature dropped suddenly due to spring season while I was away. I deleted the “Scene” for the outlet but I would still find it turned on in the afternoon long after deleting the automation cycle.

The door/window sensor cannot be used to trigger anything in conjunction of the other products and essentially acts as an alarm.

But despite those issues and limitations the app is easy to navigate for everything else. Granted my area is a small apartment but the ecosystem is affordable for my needs.

Nice is Neat

3 years ago

Horrible!

Have the door bell and I’m gonna return it. It keeps sleeping, I can’t change the notifications about the movement detected, so it constantly alerts me when the wind arrives. I’m disappointed! But you get what you pay for…

ghgfcghhgfgh

3 years ago

Response from developer

Fails to establish connection

Can not access any of my cameras at any
Given time. I’ve done all the steps and nothing works. No not recommend any of their products. I will be returning everything.

Hdhdjsjgddv

3 years ago

Response from developer

Hi! Sorry to hear about your experience. Intermittent network connection can lead to these issues. You can call your Internet Service provider and ask them to create a separate 2.4GHz only network. This will help with the pairing process as well as long term network stability. The SnapShot doorbell is designed to go into sleep "offline" mode to conserve maximum battery charge. It will only wake up when there is motion or the doorbell is pressed. You can contact us at 855-999-8041 or email customerservice@xtremeacables.com for more info.

Doorbell home

I bought this doorbell home today and it is always “offline” and camera is lags. When open my app I can’t saw through the camera and says “offline” but my wifi is good.

Sd marafiga

3 years ago

Response from developer

Amazing!

Just bought a doorbell camera and it took 5 minutes to setup so worth it was skeptical because it was only $20 but it blows blink doorbell camera away it’s a pice a junk but this one is awesome thank you!

liily2543

3 years ago

It’s just bad but it’s was kinda good for a minute

Worked fine until randomly it stoped working great right?🙉 so this is how it used to be 🖥️ but now it works like this 📺 agin great app 🤠👺 btw I’m being Sarcastic when I said the app was good🤮

D a gory/happyboi