Xero Me User Reviews

Customer Experience

Positive experience36.0% of reviews
Neutral14.6% of reviews
Negative experience49.4% of reviews

~ Based on 261 written reviews from the US App Store.

What users say

Is Xero Me Safe?

Xero Me appears safe based on user ratings. AppsHunter Safety Score for Xero Me is 88/100.

This assessment is based on 105 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 105 App Store ratings for Xero Me.

Is Xero Me Legit?

Xero Me appears to be a legitimate app. AppsHunter Legitimacy Score for Xero Me is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Simple to use but not optimised for my iPhone 17e

The design and functionality is all I need. Sadly I couldn’t figure out how to report this through the app or website but the app doesn’t appear optimised for my screen size - when I fill out the timesheet I can’t change fields without blocking the mandatory description field and submit. I have to scroll down to the description to fill it first otherwise my onscreen keyboard blocks it.
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Response from developer

Hi Redranter, appreciate you sharing your review. We definitely support this screen size! Our Support team would love to see a screenshot of what the experience looks like for you. Can you please raise a case in Xero Central, and include any screenshots and the team will take a look for you: https://central.xero.com/s/raise-support-case

Good app

I’ve been using this app as an employee for 6 months. It’s a good app that is easy to use and doesn’t glitch. The only point to mention is that once an entry has been added on your phone it can’t be changed by the phone, you need to log on through a computer to edit the entry. Other than that no complaints.
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Response from developer

Hi Kiara, thanks so much for taking the time to share your feedback! We're thrilled to hear you're finding Xero user-friendly, that's fantastic to know. We also really appreciate you highlighting areas for improvement. Your insights are incredibly valuable! We encourage you to share your specific suggestions on our Xero Product Ideas platform at https://productideas.xero.com/. This is the best place for your ideas to be seen. Our product team regularly reviews all submissions, and ideas that gain strong community support play a key role in shaping our future product roadmaps. In fact, we've implemented features based on hundreds of community ideas. Thanks again for helping us make Xero even better!

Blurry receipt photographs

Good app, handy for submitting expense receipts on the go, but Xero need to turn the flash on when photographing the receipt. Too many are blurry because of low restaurant lighting.

Overtime

No overtime available as option check the app out. Even after the new update

Timesheets

Constantly needing to remove app as
It will not allow breaks
& hrs to be entered - I have changed setting for breaks etc but it will not budge
Please help

Overtime no longer selectable

My employees rely on this app to add their regular and overtime hours onto their timesheets. Since the latest update on the 16.04.26, overtime is no longer selectable (only regular hours)! Please fix this

Overtime

No overtime available as option check the app out.

No overtime

Can’t enter overtime on the app since the update- only allows ordinary hours now. Not helpful

Update bug

I’ve recently reviewed a new phone. I’m an admin and even tho I have access to Xero every time I try to log into Xero me it tries to log into Xero. How do I log into Xero me so I can also upload receipts?

Useless

Entering hours is laborious, that’s if the server even responds. Many times it just sits there trying to submit your hours for the day and you need to force quite the app.
Changing the billing type resets your hours for no apparent reason.
Great submission for design gore, terrible app.

Really annoying

App keeps freezing whenever ever I try to do my timesheet

Super glitchy

Freezes and glitches a lot, freezes and doesn’t allow me to scroll far enough down to enter my hours, does this for all my co workers too

not working after update 15/4/26

Can’t scroll or add times, it’s just frozen

App is broken

I’ve been using the app daily for over 3 years without any problems but since about 2 weeks ago, when I go to the timesheet page and scroll down the app freezes and becomes unresponsive, requiring me to close the app and reopen it just to find the exact same issue. I can use the browser to log my timesheet hours but the app will not allow it, iPhone 16 pro max running the latest iOS update and the zero app is also up to date. Not very happy.
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Response from developer

Hi Levi, thanks for sharing your review, we appreciate it. We have implemented a fix for this issue. Please update your app and let us know if you're still experiencing any problems. Thanks for your patience!

App freezes

App constantly freezes up when scrolling through my hours. Can’t add new hours or submit timesheet to get paid.

Freezing

Freezes most of the time. Avoid !! Avoid !! Avoid !!

App freezes

App now constantly freezes when you try to scroll down on your time sheet to add hours.

App Freezing

Just stops working on the phone app. I had to shut down and restart it multiple times to complete

Bad

Always freezes

App crashes when scrolling to bottom of timesheet

Very frustrating app. I’m using an iPhone 16 Pro with up to date software and up to date iOS version and still the app crashes as soon as I try to scroll to the bottom of a timesheet meaning I can’t enter my hours for the last 3 days of the fortnight. Not a great effort there Xero.