Xerox® Easy Assist User Reviews

Name: Xerox® Easy Assist
Rating: 3.7 (34 reviews)

Xerox® Easy Assist

Xerox Corporation

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience29.3% of reviews

Neutral4.9% of reviews

Negative experience65.9% of reviews

~ Based on 41 written reviews from the US App Store.

Is Xerox® Easy Assist Safe?

Xerox® Easy Assist appears mostly safe based on user ratings. AppsHunter Safety Score for Xerox® Easy Assist is 73/100.

This assessment is based on 34 user ratings, with an App Store average of 3.7/5.

Safety Analysis

64.7% of ratings point to a safe experience

2.9% of ratings suggest some concerns

32.4% of ratings point to a risky experience

~ Based on 34 App Store ratings for Xerox® Easy Assist.

Is Xerox® Easy Assist Legit?

Xerox® Easy Assist appears to be a legitimate app. AppsHunter Legitimacy Score for Xerox® Easy Assist is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App Doesn’t Work For Lexmark

Lexmark app no longer supported. Tried using this app and it cannot find my printer. No way to set it up. Completely useless! If you can’t get it working, keep the Lexmark app until this is ready to detect and set up Lexmark printers.

AppStoreSux

a month ago

Not a Replacement for Lexmark

They say that this app works with Lexmark printers but after moving it couldn’t be used to connect my printer to my new wifi network. It also, even though I manually added my printer and have had no trouble getting my computer to find my printer, cannot find my Lexmark printers very disappointing. Lexmark was a quality brand.

Sarah_HJ

2 months ago

Impossible de trouver mon imprimante

J’ai une imprimante Xerox 3210 mais impossible de la trouver et de se connecter elle est pourtant bien en ligne et joignable.

Jojo-du-74

2 months ago

Response from developer

Xerox Easy Assist should be able to connect to the printer if your phone is on the same network as the printer. If you need further assistance, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature.

Doesn’t work

Downloaded, my printer was not listed on the list of printers provided. It searched for it anyway, unable to find it. Nothing easy about this at all.

Tullybear

3 months ago

Won’t connect

Brand new C320, app just won’t connect to printer. Manually set up printer, now running over WiFi and app still won’t connect to printer….. Woudnt recommend…..

Natty6265

4 months ago

Completely seized

Printed a test page, then the app seized and now I can’t leave the test print page, totally useless

rideatriumph

4 months ago

Decent with some issues

Works decently but the main issue is that you need to be on the same WiFi to see the status. The Lexmark app you could access it over the internet

Russ 浜崎あゆみ Ng

4 months ago

Useless

Says it can’t connect to the printer yet I’ve just printed several pages!

Old Womble

4 months ago

Absolut perfekt

Habe meiner 85 Jahre alten Mutter ein Xerox MFD gesendet und ihr geholfen diese APP zu installieren. Ohne weiteres zutun von mir hat sie es geschafft dass sie nun vom PC und Smartphone drucken kann und ebenfalls kommen Ihre Scans am PC. TOP Xerox. Weiter so.

Lexa1967

6 months ago

Response from developer

I'm happy to hear the setup went smoothly for your mother! Feel free to reach out to support, using the in-app Contact Us feature, if you need any assistance with Xerox Easy Assist. Es freut mich zu hören, dass die Einrichtung für Ihre Mutter reibungslos verlaufen ist! Zögern Sie nicht, den Support über die In-App-Funktion „Kontaktieren Sie uns“ zu erreichen, falls Sie Unterstützung bei Xerox Easy Assist benötigen.

Sehr gute App

Funktioniert problemlos, gute Menüführung. Verbindung zum Drucker und Ersteinrichtung sehr intuitiv. Top!

krmkrx

8 months ago

Response from developer

Thanks for your positive review! Vielen Dank für Ihre positive Bewertung!

App Doesn’t work

Good idea but waste of time. Doesn’t work.

palmstreet

10 months ago

Doesn’t work

Once enabled to search network for the printer, the app crashes, so it doesn’t actually do anything other than take up space on your phone until you delete it. Great work Xerox

Apelike

a year ago

Katastrophe

Die App hat alle meine lokalen Kontakte unwiederbringlich gelöscht. Absolute Katastrophe. Und ich frage mich warum die App überhaupt an meinen Kontakten rumgefummelt hat.

Alex Rheinhausen

a year ago

Response from developer

Xerox Easy Assist does not ask for permission to use the Contacts and there is no function within Easy Assist to interact with the Contacts. Please contact support using the in-app Contact Us feature if you'd like to discuss your concern.

Does not work

Should have reviewed before buying from Xerox. Shame.

大力水手巴庫洛

a year ago

Top, sehr hilfreich

Sehr gute und hilfreiche App für Xerox Drucker.

Carsten Schmidtke

a year ago

Xerox Easy Assist

Awesome!
Easy to Use to scan and print from your phone.

KD!!123

a year ago

Wenn man schnell ist.

Der Drucker ist genau 2 Sekunden zu sehen und dann Dauert der Druck 2 Minuten. Das kann jeder anderer Drucker besser. C325 Dokumente werden erst gar nicht angezeigt. Falsches Format

Chef 0815

a year ago

Response from developer

I'm sorry to hear you're having trouble with Xerox Easy Assist. Please reach out directly to the Xerox Easy Assist app support using the Contact Us feature within the app (upper-left corner). Include your printer model and the details of the problem you're having. Automatische deutsche Übersetzung: Es tut mir leid, dass Sie Probleme mit Xerox Easy Assist haben. Bitte wenden Sie sich direkt an den Support der Xerox Easy Assist App über die Kontaktfunktion in der App (oben links). Geben Sie Ihr Druckermodell und die Details Ihres Problems an.

Useless app

This is also a useless app. 3025 can be connected to the app, but no scanning option available. Quite amateur, useless 😂

DanieLocker

2 years ago

Disgrace

Tried to set up printer. 30 mins later nothing just failed and locked out. Don’t buy a xerox you will start swearing they are stuck in the 80s. Even get a CD

Dan54331

2 years ago

Appalling

Hangs for ever. When you type in passwords it’s impossible to see what you’re typing (like anyone is going to be looking over your shoulder to steal WiFi passwords when you’re setting up a printer!) making it hard to input correctly. And simply doesn’t work. My 10 year old Canon printer worked better and was easier to set up for wireless.

Xavcb