Xerox® Easy Assist User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral2.8% of reviews
Negative experience72.2% of reviews

~ Based on 36 written reviews from the US App Store.

Is Xerox® Easy Assist Safe?

Xerox® Easy Assist appears mostly safe based on user ratings. AppsHunter Safety Score for Xerox® Easy Assist is 72/100.

This assessment is based on 34 user ratings, with an App Store average of 3.7/5.

Safety Analysis

71.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
29.0% of ratings point to a risky experience

~ Based on 31 App Store ratings for Xerox® Easy Assist.

Is Xerox® Easy Assist Legit?

Xerox® Easy Assist appears to be a legitimate app. AppsHunter Legitimacy Score for Xerox® Easy Assist is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not a Replacement for Lexmark

They say that this app works with Lexmark printers but after moving it couldn’t be used to connect my printer to my new wifi network. It also, even though I manually added my printer and have had no trouble getting my computer to find my printer, cannot find my Lexmark printers very disappointing. Lexmark was a quality brand.
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Response from developer

Xerox Easy Assist should be able to connect to your Lexmark branded printer as long as they are on the same network. Please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include the printer model that you are unable to connect to, and they'll look into it further for you.

Doesn’t work

Downloaded, my printer was not listed on the list of printers provided. It searched for it anyway, unable to find it. Nothing easy about this at all.

Won’t connect

Brand new C320, app just won’t connect to printer. Manually set up printer, now running over WiFi and app still won’t connect to printer….. Woudnt recommend…..

Completely seized

Printed a test page, then the app seized and now I can’t leave the test print page, totally useless

Decent with some issues

Works decently but the main issue is that you need to be on the same WiFi to see the status. The Lexmark app you could access it over the internet

Response from developer

Thanks for your feedback. Xerox Easy Assist is designed to connect directly to your printer when your device is on the same network. It does not support remote access over the internet. If you’d like to discuss further, please reach out through the in-app Contact Us feature.

Useless

Says it can’t connect to the printer yet I’ve just printed several pages!

App Doesn’t work

Good idea but waste of time. Doesn’t work.

Response from developer

I'm not sure what "doesn't work" means. If you can open the app, please use the built-in Contact Us feature to reach out to Xerox Easy Assist support directly. If you can't open the app, please contact support on xerox.com.

Doesn’t work

Once enabled to search network for the printer, the app crashes, so it doesn’t actually do anything other than take up space on your phone until you delete it. Great work Xerox

Katastrophe

Die App hat alle meine lokalen Kontakte unwiederbringlich gelöscht. Absolute Katastrophe. Und ich frage mich warum die App überhaupt an meinen Kontakten rumgefummelt hat.

Does not work

Should have reviewed before buying from Xerox. Shame.

Top, sehr hilfreich

Sehr gute und hilfreiche App für Xerox Drucker.

Xerox Easy Assist

Awesome!
Easy to Use to scan and print from your phone.

Wenn man schnell ist.

Der Drucker ist genau 2 Sekunden zu sehen und dann Dauert der Druck 2 Minuten. Das kann jeder anderer Drucker besser. C325 Dokumente werden erst gar nicht angezeigt. Falsches Format

Useless app

This is also a useless app. 3025 can be connected to the app, but no scanning option available. Quite amateur, useless 😂

Disgrace

Tried to set up printer. 30 mins later nothing just failed and locked out. Don’t buy a xerox you will start swearing they are stuck in the 80s. Even get a CD

Appalling

Hangs for ever. When you type in passwords it’s impossible to see what you’re typing (like anyone is going to be looking over your shoulder to steal WiFi passwords when you’re setting up a printer!) making it hard to input correctly. And simply doesn’t work. My 10 year old Canon printer worked better and was easier to set up for wireless.
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Good app

This is an amazing app for professional notary’s and signing agents. It excellent for printing documents quickly.

Shamefully terrible

Everyone involved with this app should be ashamed of themselves

worst printer ever

Its been a month my iphone 14gets connected to printer but doesn’t print any paper …dont know whatbto do its under warranty its been 2 weeka just to bought it.every time terrible experience

Easy to use for setup

Scanned the QR code from the manual, downloaded the app and set up the printer in minutes using the app, there’s an old review saying you can’t use it to scan but I have just used it no problem. I don’t think I’ll use it for re ordering supplies but that because I like to compare and we’re UK. All in all, easy and clear very useful app
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