Not a Replacement for Lexmark
They say that this app works with Lexmark printers but after moving it couldn’t be used to connect my printer to my new wifi network. It also, even though I manually added my printer and have had no trouble getting my computer to find my printer, cannot find my Lexmark printers very disappointing. Lexmark was a quality brand.
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Response from developer
Xerox Easy Assist should be able to connect to your Lexmark branded printer as long as they are on the same network. Please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include the printer model that you are unable to connect to, and they'll look into it further for you.
Doesn’t work
Downloaded, my printer was not listed on the list of printers provided. It searched for it anyway, unable to find it. Nothing easy about this at all.
Won’t connect
Brand new C320, app just won’t connect to printer. Manually set up printer, now running over WiFi and app still won’t connect to printer….. Woudnt recommend…..
Completely seized
Printed a test page, then the app seized and now I can’t leave the test print page, totally useless
Decent with some issues
Works decently but the main issue is that you need to be on the same WiFi to see the status. The Lexmark app you could access it over the internet
Response from developer
Thanks for your feedback. Xerox Easy Assist is designed to connect directly to your printer when your device is on the same network. It does not support remote access over the internet. If you’d like to discuss further, please reach out through the in-app Contact Us feature.
