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Xerox® Easy Assist

Xerox® Easy Assist

by Xerox Corporation

34 ratings
41 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 7, 2022
  • July 3, 2026

Features

Developer

Xerox Corporation
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Xerox® Easy Assist screenshot #1 for iPhone
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Xerox® Easy Assist screenshot #7 for iPhone
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About

Simplify printer installation and management directly from your mobile device. Access self-support services, monitor performance, and print documents without needing IT assistance. Secure your device by managing admin passwords.

✓Guided printer installation
✓Browse and print documents
✓Monitor printer performance
✓Real-time self-support access
✓Manage device admin passwords
✓Reorder genuine Xerox supplies
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What's New in Xerox® Easy Assist

1.7.4

July 3, 2026

Minor updates and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

App Doesn’t Work For Lexmark

Lexmark app no longer supported. Tried using this app and it cannot find my printer. No way to set it up. Completely useless! If you can’t get it working, keep the Lexmark app until this is ready to detect and set up Lexmark printers.
AppStoreSuxAppStoreSux

Not a Replacement for Lexmark

They say that this app works with Lexmark printers but after moving it couldn’t be used to connect my printer to my new wifi network. It also, even though I manually added my printer and have had no trouble getting my computer to find my printer, cannot find my Lexmark printers very disappointing. Lexmark was a quality brand.
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Sarah_HJSarah_HJ

Response from developer

Xerox Easy Assist should be able to connect to your Lexmark branded printer as long as they are on the same network. Please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include the printer model that you are unable to connect to, and they'll look into it further for you.

Impossible de trouver mon imprimante

J’ai une imprimante Xerox 3210 mais impossible de la trouver et de se connecter elle est pourtant bien en ligne et joignable.
Jojo-du-74Jojo-du-74

Response from developer

Xerox Easy Assist should be able to connect to the printer if your phone is on the same network as the printer. If you need further assistance, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature.

Doesn’t work

Downloaded, my printer was not listed on the list of printers provided. It searched for it anyway, unable to find it. Nothing easy about this at all.
TullybearTullybear

Response from developer

If you have time, please reach out to the Xerox Easy Assist support team using the in-app Contact Us feature. Include your printer model and that it's not listed in the app and is unable to auto find it on the network. In general, as long as the printer is on the same network as the phone, Xerox Easy Assist should be able to communicate with the printer.

Won’t connect

Brand new C320, app just won’t connect to printer. Manually set up printer, now running over WiFi and app still won’t connect to printer….. Woudnt recommend…..
Natty6265Natty6265

Response from developer

I'm sorry to hear you're having trouble getting connected to the C320. That model is fully supported by Xerox Easy Assist. If you'd like assistance, please reach out directly to the support team using the in-app Contact Us feature, and they should be able to help you.

See 36 more reviews

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FAQ

What does the Xerox Easy Assist app do?

The app simplifies the installation and management of Xerox printers and multifunction printers directly from your mobile phone. It provides access to self-support services, allows you to monitor printer performance, and enables you to print documents.

What are the key features of the Xerox Easy Assist app?

Key features include guided installation for quick setup, the ability to browse and print documents from within the app, real-time monitoring of printer performance and supply levels, and easy access to self-support services for troubleshooting. It also allows for secure device management by controlling admin passwords.

Is the Xerox Easy Assist app free to use?

Yes, the application is available for free. There are no mentioned costs associated with downloading or using the core features of the app.

What kind of printers does this app support?

The app is designed to simplify installation and management for Xerox printers and multifunction printers. It allows for direct access to self-support services and monitoring of your specific Xerox device's performance.

Can I print documents directly from the app?

Yes, you can quickly browse and print documents directly from within the Xerox Easy Assist app. This feature helps you stay productive by easily accessing and printing needed files.