Comparison

Microsoft 365 Admin vs Xerox® Easy Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft 365 Admin

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

Highlights
  • Manage users and groups
  • Reset passwords
  • Manage devices
  • Assign licenses
  • Create support requests
  • Monitor service health
  • Receive critical notifications
Read full description

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

About

Xerox® Easy Assist

Simplify printer installation and management directly from your mobile device. Access self-support services, monitor performance, and print documents without needing IT assistance. Secure your device by managing admin passwords.

Highlights
  • Guided printer installation
  • Browse and print documents
  • Monitor printer performance
  • Real-time self-support access
  • Manage device admin passwords
  • Reorder genuine Xerox supplies
Features
Read full description

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support. KEY STANDARD FEATURES EASY SET UP: Get up and running quickly with guided installation of your Xerox device STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

Screenshots

Microsoft 365 Admin4 screens
Xerox® Easy Assist4 screens

Verdict

The call

The clearest difference is review sentiment: Microsoft 365 Admin at 78% against Xerox® Easy Assist's 27%. Microsoft 365 Admin also leads on rating (4.6 vs 3.6) and ratings volume (5.8K vs 36). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft 365 Admin holds the better App Store score, 4.6 against 3.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 36, so its average is the more settled of the two. Written reviews point the same way: 78% of Microsoft 365 Admin's written reviews are positive against 27% of Xerox® Easy Assist's.

UpkeepUpdate frequency

Microsoft 365 Admin ships an update every 6 weeks, Xerox® Easy Assist every 2 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Microsoft 365 Admin versus Xerox® Easy Assist: the parameters behind the verdict, then further details
ParameterMicrosoft 365 AdminXerox® Easy Assist
PriceFreeFree
Rating4.6 (5.8K ratings) — better3.6 (36 ratings)
Positive reviews78.3% of reviews — better26.7% of reviews
Number of ratings5.8K — better36
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size217 MB47 MB
Age rating4+4+
DeveloperMicrosoft CorporationXerox Corporation

Customer experience

Microsoft 365 Admin

All ratings5,837 ratings
Positive92.5%
Neutral1.7%
Negative5.8%
Written reviews465 reviews
Positive78.3%
Neutral2.6%
Negative19.1%

Xerox® Easy Assist

All ratings36 ratings
Positive61.1%
Neutral5.6%
Negative33.3%
Written reviews45 reviews
Positive26.7%
Neutral4.4%
Negative68.9%

Bugs and requests

Microsoft 365 Admin

Reported bugs

4 issues
  • Blank screen on launch
  • User list disappearing
  • Unreliable login process
  • Notifications not working as expected

Requested features

5 requests
  • Ability to purchase licenses
  • More granular admin controls
  • Improved search and filtering
  • Better integration with other Microsoft apps
  • Dark mode support

Xerox® Easy Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft 365 Admin

No in-app purchases

None

Xerox® Easy Assist

No in-app purchases

Questions

Is Microsoft 365 Admin free?
Microsoft 365 Admin is free to download, with no in-app purchases.
Is Xerox® Easy Assist free?
Xerox® Easy Assist is free to download, with no in-app purchases.
Which has better reviews, Microsoft 365 Admin or Xerox® Easy Assist?
Microsoft 365 Admin is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while Xerox® Easy Assist averages 3.6 from 36 ratings.
Do Microsoft 365 Admin or Xerox® Easy Assist have ads?
Neither Microsoft 365 Admin nor Xerox® Easy Assist shows ads.
Which is updated more often, Microsoft 365 Admin or Xerox® Easy Assist?
Microsoft 365 Admin ships an update every 6 weeks, and Xerox® Easy Assist every 2 months. Most recently, Microsoft 365 Admin was updated on November 8, 2026 and Xerox® Easy Assist on November 3, 2026.

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