Free

Details

  • Released
  • Updated
  • October 4, 2015
  • July 2, 2026

Features

Facility Issue Reporting screenshot #1 for iPhone
Facility Issue Reporting screenshot #2 for iPhone
Facility Issue Reporting screenshot #3 for iPhone
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About

This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.

Report facility issues electronically
Review facility issues
Streamlined issue resolution
Electronic tracking of issues
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What users say

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What's New in Facility Issue Reporting

2.12.0

July 2, 2026

• Bug Fixes • Added FIR website fallback for issue type selection issues

User reviews

App Support

Two issues.
(1) The “App Support” link does not lead to App Support - only to the base website.
(2) The app says it needs to be updated but the App Store only shows an “OPEN” feature not an “UPDATE” feature on the link button.

Appreciate the quick method for reporting issues when it works

I have used this app to report issues in our stake but also at any church facility I visit and notice an issue. Lately I can’t select issue type — it just errors out. Which means I can’t submit an issue.

Unable to submit

Thank you for creating this app, it can be really convenient but when submitting an issue It won’t allow me to select a facility by list or map, it just keeps reading error “failed to load data. Please try again later” and since that portion isn’t filled out, it won’t allow me to submit.

Bug makes it impossible to submit an issue

“Failed to Load Data” is the only message this app can give. Perhaps someone in management decided to block users from submitting tickets. If that is the case then I would prefer an actual message like “unauthorized” instead of an infuriating string of repeated failures that make troubleshooting impossible. This app is completely useless without the ability to submit a ticket.
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Can’t get issue through

The app will not allow me to put in an “issue type” so I am unable to submit the facility issue. It would be nice to have this bug fixed.

Developer apps

User experience

🐞

Reported Bugs

19 issues

Login authentication broken - infinite login loop

Bug

Failed to Load Data error prevents issue submission

Bug

Cannot select issue type from dropdown

Bug

Cannot edit name field despite being required

Bug

Text input randomly erases when typing descriptions

Bug

App resets all entered data when user switches to another app

Bug

Server connection errors and timeouts

Bug

App crashes when opening or selecting issue type

Bug

Photo upload fails with 'Service Unavailable: Zero Size Object' error

Bug

Landscape orientation displays large white area

Bug

App freezes when navigating between pages

Bug

Map view shows wrong/distant facilities instead of closest location

Bug

Facility selection dropdown loads slowly or not at all

Bug

Submitted issues show as 'Mine' but don't move to FM Group

Bug

Contact Us feature non-functional

Bug

Feedback submission fails with generic error

Bug

App doesn't work on church WiFi network

Bug

Missing plus (+) button to create new issue on some versions

Bug

Inconsistent DONE button functionality across screens

Bug

Requested Features

15 requests

Allow regular members to submit facility issues, not just leaders

Feature

Add priority/urgency level field (emergency, important, low)

Feature

Enable mechanics/FM staff to mark jobs complete within app

Feature

Add direct communication channel between FM staff and reporters

Feature

Implement photo upload progress bar

Feature

Add time frame/ETA for repairs

Feature

Allow users to edit or cancel submitted reports

Feature

Set default building to avoid repeated selection

Feature

Add floor map with location marking capability

Feature

Implement data persistence when switching apps

Feature

Add search and filter functionality for closed issues

Feature

Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)

Feature

Add landscape orientation support

Feature

Allow trailing spaces in email fields without errors

Feature

Provide better feedback/error messages instead of generic failures

Feature

FAQ

What does the Facility Issue Reporting app do?

The Facility Issue Reporting app enables local leaders of The Church of Jesus Christ of Latter-day Saints to report and review facility issues electronically. It is designed to streamline the process of managing and resolving problems related to church facilities.

Who is the target audience for this app?

The app is specifically designed for local leaders within The Church of Jesus Christ of Latter-day Saints who are responsible for overseeing and managing church facilities. It helps them efficiently handle any issues that arise.

How does this app help with facility issues?

It provides a digital platform for reporting and reviewing facility problems, making the entire process more efficient. This electronic system helps in tracking issues and ensuring their timely resolution.

Is there a cost to use the Facility Issue Reporting app?

Based on the provided information, the app is free to use. There are no mentioned costs or in-app purchases associated with its functionality.