Facility Issue Reporting vs WardBullet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Facility Issue Reporting
This app allows local leaders of The Church of Jesus Christ of Latter-day Saints to electronically report and review facility issues. It streamlines the entire process of managing and resolving problems within church facilities.
- Report facility issues electronically
- Review facility issues
- Streamlined issue resolution
- Electronic tracking of issues
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The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
WardBullet
Easily create and manage church meeting agendas with pre-built templates and real-time updates. Work offline with automatic syncing and share programs via links accessible in any browser. Supports multiple languages.
- Pre-built templates
- Real-time updates
- Offline work with sync
- Curated backgrounds
- Visitor agenda view
- Dynamic script creation
- Easy sharing via link
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The absolute best way to prepare a program or agenda for sacrament meeting -- or any church meeting: *Sacrament Meeting *Baptisms *Ward or Stake Conference *Presidency Meetings Use pre-built templates to make creation a 2-minute breeze with the ability to make real-time updates that users don't have to refresh to see. Work offline if internet is unavailable and content will automatically sync up when you are reconnected. Curated backgrounds create beautiful experiences for your members. Your sacrament program is attached to your ward building and allows visitors to see agendas near them without having to waste time searching. LANGUAGE SUPPORT for: Spanish, Portugese, French, and Tagalog Creates a fully functioning dynamic script that presenters can use to read over the pulpit. Easy to share -- once you publish a program, you can share a link to others via email, sms, facebook, etc... Users DO NOT need to download the app to view a program. Works in any browser as well as the app.
Screenshots
Verdict
The clearest difference is review sentiment: WardBullet at 70% against Facility Issue Reporting's 19%. WardBullet also leads on rating (4.3 vs 2.8) and update cadence (every 3 weeks vs every 6 weeks). Facility Issue Reporting's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WardBullet holds the better App Store score, 4.3 against 2.8. Both are backed by a comparable volume of ratings — 190 and 91 respectively. Written reviews point the same way: 19% of Facility Issue Reporting's written reviews are positive against 70% of WardBullet's.
Facility Issue Reporting ships an update every 6 weeks, WardBullet every 3 weeks. Both last shipped on September 29, 2026.
| Parameter | Facility Issue Reporting | WardBullet |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (190 ratings) | 4.3 (91 ratings) — better |
| Positive reviews | 18.6% of reviews | 70.2% of reviews — better |
| Number of ratings | 190 — better | 91 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | The Church of Jesus Christ of Latter-day Saints | Jared Green |
Customer experience
Facility Issue Reporting
WardBullet
User reviews
Facility Issue Reporting
From 190 App Store ratingsWhat we love
- 🚀 Fast response times from facilities team when working
- 📱 Convenient mobile access to submit facility issues
- 📸 Ability to upload photos with issue reports
- 🗺️ Map view for facility location selection
- ✅ Streamlined issue tracking and submission process
Room to improve
- 🐛 Frequent 'Failed to Load Data' errors preventing submissions
- 🐛 App crashes and freezes regularly
- 🐛 Login loop - users stuck on login screen indefinitely
- 🐛 Text input fields randomly erase entered data
- 🐛 Cannot select required fields (issue type, name, location)
WardBullet
From 91 App Store ratingsWhat we love
- 👍 Easy to organize program
- 👍 Simplifies announcements
- 👍 Streamlines ward business
- 👍 Real-time updates
- 👍 Cuts preparation time
Room to improve
- 🐛 New hymns not found
- 🐛 No open format for new songs
- 🐛 App doesn't connect to server
- 🐛 Changes don't show up
- 🐛 Always says 'offline'
Bugs and requests
Facility Issue Reporting
Reported bugs
19 issues- Login authentication broken - infinite login loop
- Failed to Load Data error prevents issue submission
- Cannot select issue type from dropdown
- Cannot edit name field despite being required
- Text input randomly erases when typing descriptions
Show 14 moreShow fewer
- App resets all entered data when user switches to another app
- Server connection errors and timeouts
- App crashes when opening or selecting issue type
- Photo upload fails with 'Service Unavailable: Zero Size Object' error
- Landscape orientation displays large white area
- App freezes when navigating between pages
- Map view shows wrong/distant facilities instead of closest location
- Facility selection dropdown loads slowly or not at all
- Submitted issues show as 'Mine' but don't move to FM Group
- Contact Us feature non-functional
- Feedback submission fails with generic error
- App doesn't work on church WiFi network
- Missing plus (+) button to create new issue on some versions
- Inconsistent DONE button functionality across screens
Requested features
15 requests- Allow regular members to submit facility issues, not just leaders
- Add priority/urgency level field (emergency, important, low)
- Enable mechanics/FM staff to mark jobs complete within app
- Add direct communication channel between FM staff and reporters
- Implement photo upload progress bar
Show 10 moreShow fewer
- Add time frame/ETA for repairs
- Allow users to edit or cancel submitted reports
- Set default building to avoid repeated selection
- Add floor map with location marking capability
- Implement data persistence when switching apps
- Add search and filter functionality for closed issues
- Expand access to more callings (EQ/RS/YW/Primary presidents, etc.)
- Add landscape orientation support
- Allow trailing spaces in email fields without errors
- Provide better feedback/error messages instead of generic failures
WardBullet
Reported bugs
25 issues- App doesn't connect to server
- Changes not showing up
- Always says 'offline - tap to reconnect'
- Cannot log in after new update
- Won't scroll down to get to Google login
Show 20 moreShow fewer
- Blank screen after latest update
- Reporting for talks and prayers not working
- History is blank
- Cannot change login information on iPad
- Works on Galaxy but not on iPad
- Printed versions of programs are not pleasing
- Cannot link programs to ward to publish
- Does not respect privacy choice
- Prompts for location every single time
- Cannot use QR code function because ward cannot be added
- Print function returns to share page instead of printer list
- When saving announcement template, work disappears
- Does not save announcements
- When publishing, announcements are not visible when printed
- Scrolling issue on share function
- Cannot add ward to the app
- New hymns not found on app
- Not an open format for putting in new song titles
- New hymns are not available
- Cannot see history, all blank
Requested features
31 requests- Add new hymn 1045
- Open format for new song titles
- Allow input of other hymns
- Default to display view when published
- Submit support tickets
Show 26 moreShow fewer
- Include new 4-digit musical numbers
- Option to permanently disregard location prompt
- Ability to have access to more images
- Option to import own images
- Ability to print more pages
- Link hymns to sheet music in Gospel Library app
- Allow attachments of PDFs
- Insertion of pictures
- Add other languages (e.g., Spanish)
- Allow customization of field titles
- Change sunken ship image to something spiritual
- Allow choice of background at ward level
- Add built-in line for searching hymns by number in Spanish
- Auto-populate Spanish hymn from English
- Modify conducting portion to fit styles
- Ability to unpublished and archive bulletins
- Edit conducting script wording
- Pull all announcements from previous weeks
- Group similar callings/sustainings/releases
- Add Spanish version
- More program page 1 images or ability to add own
- Web page view with 'show reader' option
- Ability to modify conducting script for preferred language
- Collaborative editing on unpublished programs
- Print announcements
- Add ward to QR code function
In-app purchases
Facility Issue Reporting
No in-app purchases
WardBullet
No in-app purchases
Questions
Is Facility Issue Reporting free?
Is WardBullet free?
Which has better reviews, Facility Issue Reporting or WardBullet?
Do Facility Issue Reporting or WardBullet have ads?
Which is updated more often, Facility Issue Reporting or WardBullet?
Other comparisons
