Best app on my phone
Excellent
Best App on my phone
Fantastic!
Excellent audiobook app
What audiobooks were meant to be
The price of an individual book starts out reasonable, and if you buy more than five a year they just get cheaper. I never feel ripped off, I never feel I have to buy a book to avoid wasting a “credit”, money does not get taken from me every month whether I am using the app or not. If I buy as many as a subscription model would force me to it works much cheaper, and I remain in control. I don’t mind spending money on things I’m using, but I can’t help feeling ripped off more and more these days as everybody wants to lock you into a subscription model - it’s just like the old gym membership scam where they make half their money from people who are not even using the service. Xigxag instead just offers great products at a reasonable price.
The Best way to Aufiobook
Very pleased to have discovered this brilliant app - highly recommended to audio readers of all ages.
Best audio!
Easily rivals the big smile
There are a few tweaks needed to bring it to exactly the same functionality as Audible but I am happy to live with these. (Eg the sleep timer just stops the audio rather than tapering off gradually.)
There is an innovative extra that goes beyond Audible - their X book format which is an ebook along with the audio book and so the text can be followed whilst listening to it at no extra cost. Hurrah!
There are again a few tweaks which would make it even more accessible for some disabled users but I really like that many of the books are available in this format. There isn’t a payment that has to be made each month either - so no need to worry about how to finish one book before buying another one.
Response from developer
Thank you for the lovely review! Please note you can choose whether the audio tapers or stops with the sleep timer. Go to My xigxag / Settings / Preferences and make sure the 'Sleep auto fade volume' is toggled right (you should see green). And, we appreciate your feedback on the x-book...we're looking to make more accessibility improvements to the listen-and-read experience soon. 💜
Great company; terrible app
I love this app
I love this app
Great but
Best audiobook app!!
downloaded it primarily because it's the only place I could find to spend national book tokens on audiobooks and that alone is great but I also love that there is no subscription model, allowing you to purchase only what you want to read and you get discounts the more books you buy.
I also love the x book feature!! For the books available it makes it even more worth your money as you get an audiobook and ebook all in one. This is great when you want to read as well as listen or alternate between reading and listening depending on your mood.
Furthermore the customer service is great, I had an issue with an x book I purchased not showing the text and within a day the issue was resolved (thanks Kelli.) I also appreciate the ethics behind this company such as their stance against AI narration.
I never usually write app reviews but I couldn’t recommend xigxag enough!
Response from developer
Wow - what a lovely review! ⭐️⭐️⭐️⭐️⭐️ Thank you for taking the time to recommend us. We really appreciate it. 💜
Great audio books
Great app
Fantastic in every way besides one
Response from developer
Hi there 👋 Thanks for the note and sorry for our delayed response. As you may know, Apple force us to use their (rather limited) payment system for in-app payments, which is why you can only buy one book at time in the app. We're working on multi-purchase on our website as we speak, so watch this space! We appreciate you taking the time to write a review. 💜
Misleading
Response from developer
Thanks for the review and we were terribly sorry to disappoint. We have a lot to explain in not a lot of space on our website and I'm sorry we confused you. We recommend checking out our helpful info on our website if you're unsure of anything: https://xigxag.co.uk/helpful-info/. And, you can always get in touch with a real human at support@xigxag.co.uk. We were happy to refund this purchase immediately once you got in touch. We're a small company and constrained by what the big publishers allow us to do with their authors' content. In this case, they require us to control access to their books in the xigxag app. That said, we have developed a limited feature stream-only solution on our website, which you can find at https://player.xigxag.co.uk/player.
Clunky UI and annoying notifications
This app is terrible to navigate. If you can get an x-book, the auto-sync doesn't work well - I assume that's due to things like the footnotes.
Footnotes are hard to flick between as there's no easy way to go between the main text and the note. You also have to remember what was said when you get to the footnote as you're unable to check easily.
Note taking is near impossible with audio as you cannot pinpoint where you want the clip to start. Obviously not a must have but something I was very excited for as a consumer of audiobooks.
The notifications have me feeling frustrated as a slow reader. I don't need reminding that my books exist and I certainly don't need one asking me to tell the community that I didn't enjoy the book. I'm still reading, thanks! I've not had a chance to get back into it.
If I was more self conscious about my reading I might have given up altogether, thankfully I'm just frustrated!
Response from developer
Hi there. I'm sorry you didn't have the best first experience. We are working on making improvements to our e-reader experience to solve some of the challenges you identify. That said, you can turn off Buzz notifications at any time in My xigxag > Settings > Notifications and turn off push notifications on your iPhone by going to Settings > Notifications, selecting xigxag and deselecting "Allow Notifications". You can also edit a quote or note once you've captured it by going to My xigxag > My Quotebook, selecting the quote, then selecting 'Edit'. We really don't want anyone to feel bad about reading and we're sorry that our app affected you in this way. We built xigxag to allow more people to enjoy more books with the most accessible book platform ever imagined. We hope some of this solves your frustration with us, with more solutions to come. 💜 Thanks for sticking with it.
Excellent app
Response from developer
Awww. Thanks for this! We expect to double our catalog over the coming months and fewer and fewer books are being produced exclusively. We're also trying to get more books made into audiobooks! We appreciate the xigxag love. 💜
