Bad app
App does not work!!
Response from developer
We are so sorry to hear this, and our Customer Service team will be able to help. Please email them at help@glassboxx.com, and please include the email address used to place the order and your order number.
Terrible
Where’s the scroll option? I don’t want to see two columns per page, the only way to stop this is by increasing the font to a size you can see from the moon.
Two simple options to make it better for the end user.
Two simple options to make it better for the end user.
seriously frustrating
the app is unuseable so far— i’m stuck with an error message saying my email address is not recognized, and not able to get to the book i just purchased. i’ve checked that the email address i’m entering matches the email address in the app store. Would like to suggest to developers that opening the app from the app store be its own verification step.
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Response from developer
We are sorry to hear this, and our Customer Service team will be happy to resolve this for you. Please email them at help@glassboxx.com, and please include the email address you used to place the order and your order number.
Bad service
I had no choice but to download this app after purchasing 3 ebooks. Downloaded the app, went through the verification process and 48 hours the books are still not available in the app. I’ve emailed customer services and not had any response. So much for instant download!
This app sucks
Don't buy anything from anyone who supports this app. Horrific experience. Cant even turn my phone screen sideways to read. No audio option for PDF. Cant print it. Can't export it anywhere. I wish I could give it zero stars. Or negative five stars.
