Terrible
Where’s the scroll option? I don’t want to see two columns per page, the only way to stop this is by increasing the font to a size you can see from the moon.
Two simple options to make it better for the end user.
Two simple options to make it better for the end user.
seriously frustrating
the app is unuseable so far— i’m stuck with an error message saying my email address is not recognized, and not able to get to the book i just purchased. i’ve checked that the email address i’m entering matches the email address in the app store. Would like to suggest to developers that opening the app from the app store be its own verification step.
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Bad service
I had no choice but to download this app after purchasing 3 ebooks. Downloaded the app, went through the verification process and 48 hours the books are still not available in the app. I’ve emailed customer services and not had any response. So much for instant download!
This app sucks
Don't buy anything from anyone who supports this app. Horrific experience. Cant even turn my phone screen sideways to read. No audio option for PDF. Cant print it. Can't export it anywhere. I wish I could give it zero stars. Or negative five stars.
Worst book app I’ve seen
Purchased an audiobook and was forced to use this app. I can understand the logic from the provider as it can successfully gatekeep the content. App has a poor UX. The code needed to login takes around 2 mins of the 5 mins they allow. Then when you finally gain entry the purchased audiobook will not download and you have to email customer support. Follow their directions exactly and it still does not work.
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