Utterly worthless
I have had the same problem with this app since downloading it a couple of years ago. Downloaded books become inaccessible, showing only a gray box, instead. I have to remove it and then redownload just to read purchased books. Until this app is properly maintained or until Princeton allows reading their books on other apps, I absolutely will not be buying from them again.
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Response from developer
We are so sorry to hear this, and our Customer Service team will be happy to help. Please reach out to them at puphelp@glassboxx.com with your order number and device details. The team will investigate this for you.
Awful
I have never written a review before but I had to for this. I can’t believe I spent money on books that I can only use on this godawful app.
cant log in
didn't recognise my email so reinstalled app and still doesn't! presumably my purchases are gone then?? certainly cannot access them! i see from reviews others have this issue too! not good. UPDATE: successfully resolved and purchases available again. Much better!
Response from developer
Please email our Customer Service team at puphelp@glassboxx.com and they will be happy to investigate this for you. We are very sorry for any inconvenience this may have caused.
Junk
This is the most dysfunctional reading app I own. Even when it’s working, it can’t do something as simple as go to a particular page. Every time my iPad times out, I have to start from scratch. Buy from Kobo instead if you can.
Response from developer
Our Customer Service team will be happy to help with any queries you might have. If you would like to discuss this further, please reach out to the team at puphelp@glassboxx.com and include your device details.
Great Books, Terrible APP
I am so sick of this app. I need to reload it almost every time I don’t use it for a month or more as it will not register my books or my email. Then, when I try to log back in it will invariably say “email address is not recognized.” It’s a shame because the Princeton Press books are excellent and the app does a good job of rendering them when it works. Sadly, none of the PUP ebooks purchased on their website, which has excellent sales, will work without this app. The PUP books I’ve purchased for my Kindle work super well. This bloody app is just so inconsistent. Definitely one of the most infuriating out there.
At this point, zero stars would be my choice if I could give the app that rating.
At this point, zero stars would be my choice if I could give the app that rating.
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