Recent improvements
The app now works well enough to open ID Handbook of European Birds easily. Before, it would not recognise the purchase and take an age to load. Glad this has been addressed and I can open my purchase outside without signal, too!
Response from developer
Thanks for the 5 star review; we are happy to hear you're enjoying the app!
Utterly worthless
I have had the same problem with this app since downloading it a couple of years ago. Downloaded books become inaccessible, showing only a gray box, instead. I have to remove it and then redownload just to read purchased books. Until this app is properly maintained or until Princeton allows reading their books on other apps, I absolutely will not be buying from them again.
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Response from developer
We are so sorry to hear this, and our Customer Service team will be happy to help. Please reach out to them at puphelp@glassboxx.com with your order number and device details. The team will investigate this for you.
Awful
I have never written a review before but I had to for this. I can’t believe I spent money on books that I can only use on this godawful app.
cant log in
didn't recognise my email so reinstalled app and still doesn't! presumably my purchases are gone then?? certainly cannot access them! i see from reviews others have this issue too! not good. UPDATE: successfully resolved and purchases available again. Much better!
Response from developer
Please email our Customer Service team at puphelp@glassboxx.com and they will be happy to investigate this for you. We are very sorry for any inconvenience this may have caused.
Junk
This is the most dysfunctional reading app I own. Even when it’s working, it can’t do something as simple as go to a particular page. Every time my iPad times out, I have to start from scratch. Buy from Kobo instead if you can.
Response from developer
Our Customer Service team will be happy to help with any queries you might have. If you would like to discuss this further, please reach out to the team at puphelp@glassboxx.com and include your device details.





