XO User Reviews

What users say

Top reviews

Time wasters.

Booked two separate flights only for both to be cancelled last minute. Makes you even wonder if they really own any places. Its literally a gamble with loads of anxiety

Better than Wheels Up

Searches aircraft in real time with pricing. It’s not just another glorified form pretending to be an app.

The app for private jets

XO offers real pricing when I search. It’s not just another glorified form pretending to be an app.

Fast and Intuitive

Love how easy the XO app is to use and being able to compare flight options quickly. Huge bonus to be able to manage everything in one place. Highly recommend!

Mrs Staniforth

The XO app makes booking ridiculously fast and effortless. Everything is smooth, intuitive, and lightning-quick — no hassle, no confusion, just a clean flow from start to finish. It’s honestly one the most convenient digital marketplace experiences I’ve ever used. Not only is the app transparent and modern but it’s pretty impressive given the huge flight choices globally
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Instant Booking is a win!

The ability to view live pricing and confirm it instantly saves me time and money vs waiting for a human to find options and present them to me. Highly recommend this App.

Convenience

Great APP with so many easy to use features - loved it!

scam artists

i have used them three times and all have been terrible

the latest stranded is in costa rica and set us back 56k due to in ability to deliver

the absolute worst experience. don’t ever use them

Pointless app now that they make you call

Used to be a great way to get a price idea for a private charter. Now they make you call them to get a price instead of completing it in the app, making the app pointless. Now I use Yond to get price quotes which is much more clunky than the old XO app but at least I can get the info I need without having to call someone.
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It dose not registering!

There is a problem i am facing, it’s not registering me ..

Dream

Looking my current situation im not able to afford anything from this app but surely in future ill be so rich that ill take everyone i know with me to somewhere in the world where i fly in jet chartered from this app

Wow

Great prices

Dishonest biz practices

They do not honor contracts . Buyer beware!!!

Terrible

We had a flight where the plane never arrived. Customer service told us the plane was there. They did nothing for us. Basically they made us wait another day to fly out. Private flying this expensive should have a lot better customer service

Marketing push notifications can’t be turned off

There is no way in the app to turn off marketing push notifications so prepare yourself to be inundated with ads. Turning off push notifications all together is also a non-starter since you need them to snag a seat on a flight. i’ve even attempted to contact the company about this issue but received no response.
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Wow - just stop!

They aren’t what they appear. They will nail you with membership fees and extract the money you put in. Total lack of customer support, billing and contract transparency!

You have been warned!

They will nail you with membership fees you didn’t originally agree to. You need to be careful and watch your invoices… super sketchy!!!

Get your App sorted

Tried multiple times for registration however still I am getting SMS error and unable to take me forward. Must have tried 5-6 combinations along with my family numbers. This is disgusting to see you have an app and no contact centre to help the subscribers.

Better companies

Better more reputable companies do your research. Wouldn’t risk flying XO not worth it. And they are double the price than other shared chargers

App hard to navigate

This is extremely convenient when you need to get to a place quickly but the app is extremely difficult to navigate.

You select departure and destination airports and you get a bunch of prices on a bunch of days. When you select one both the destination and departure airports are completely different, sometimes 50 miles from your originally selected airport .

I wish they would stop that.
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