XPENG User Reviews

XPENG
XPENG
Guangzhou Xiaopeng Motors Technology Co., Ltd.

Customer Experience

Positive experience61.5% of reviews
Neutral23.1% of reviews
Negative experience15.4% of reviews

~ Based on 78 written reviews from the US App Store.

Is XPENG Safe?

Not enough ratings yet to assess XPENG.

Is XPENG Legit?

XPENG appears legitimate, with a few gaps. AppsHunter Legitimacy Score for XPENG is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Phone battery usage is too much

If leaving this app open in background (as required for the Bluetooth key to function) the app draws huge amounts of power from iPhone battery. Developer should look at reconfiguring the scanning to ensure not constant load on processor + battery

Good car

I like the car and most things work well. Except the car door unlocking via your phone is so slow. The car linking with apple play never works and XPENG themselves don’t care about their customers - the customer support stinks, they never answer emails

Widget range in mile

Widget range shows km not mile

Mr T

Huge issues with unlocking the car. The app really needs some major fixes applied but it never happens

Can be problematic!

We usually have decent relationship with the car via the app, but in recent days my app won’t connect seamlessly with the car. Can’t adjust charging or see battery %. I’m the primary driver but it my partners car. He’s having no issues newer iPhone than mine), but when he launches the app, mine suddenly updates in line with his 🤷🏼‍♀️Disappointing.
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Connection speed between the phone app and the vehicle.

This app works flawlessly 99% of the time. The only downside is the wait time for the initial connection between the app and the car when you want to unlock the door. The response time after approaching the vehicle is about 10 seconds, which feels like eternity - especially when it’s raining. XPENG, please improve this matter as it’s a really good car.
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Bluetooth key

I love this car but the only thing I can say the Bluetooth key doesn’t connect to my phone and I can’t use the reverse and auto car assist

Love my XPENG!

I have owned my XPENG for almost a year now. I think it’s the best car I’ve ever driven, and I’ve owned a few.
I have an iPhone and have found the app to be polished, feature packed and reliable. Using my phone as a key has worked well for me.

Auto Lock / Unlock

Most the time it doesn’t work properly- you need to stand by the car for 30 seconds to unlock and it locks before you get a chance to even plug in to charge…

Unlock

Car is great software integration really needs more work . The unlocking and locking of the car is far too slow and you are literally waiting for the door to open .

👍

Muy fácil de usar excelente aplicación

改变语言

我觉得可以增加中文

Solides Fahrzeug, aber App-Funktionalität enttäuscht beim XPeng

Der XPeng macht insgesamt einen guten Eindruck - modernes Design, angenehmes Fahrgefühl und solide Verarbeitung. Leider gibt es beim Modell P7 einen großen Wermutstropfen: Die App bietet keinerlei Remote-Steuerung oder Kontrolle. Funktionen wie Klimaanlage vorab aktivieren, Fahrzeug orten oder Türen verriegeln - Fehlanzeige. Gerade in dieser Preisklasse und bei einem so tech-orientierten Hersteller hätte ich mehr erwartet. Hoffentlich wird das Update nachgereicht.
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Beides Top

Die angebotenen Funktionen sind außergewöhnlich und lassen keine Wünsche offen. Die Reaktion am Auto ist fast real time und klappt immer. Die App ist weniger ein Info Portal, sondern eine echte Fernbedienung. Weiter so!

Mejoras

Deberíamos poder abandonar el coche y que no se bloquee cuando hay ocupantes dentro. El intermitente de cambio de carril debería anularse al ejecutar el cambio.
Cambiar los mapas de Tomtom por Google Maps

Potential nach oben

Während die App weitestgehend gut und zuverlässig arbeitet gibt es viele Kleinigkeiten die negativ herausstechen:
1. Nach ca. 5 Minuten zeigt das Widget an, dass die Fenster offen sind, obwohl sie lt. App geschlossen sind.
2. Texte in deutscher Sprache werden teilweise nicht korrekt umgebrochen.
3. Die deutsche Übersetzung könnte besser sein.
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Apple Watch Unlock Function

please update apple watch use bluetooth unlock to the car, this function in china few years already, why xpeng international only can use data to unlock( and 10 times got 9 times is failed to unlock, need to use phone unlock the car) , bluetooth more stable and fast….

Bluetooth key is terrible

The app has some nice to have features (remote summon, heating/cooling etc.) but the main thing it’s used for is locking and unlocking the car which is terrible. Most often won’t unlock at all and have to manually unlock (Bluetooth won’t connect or Bluetooth needs to be manually connected). Xpeng really needs to sort this out. So many users reporting the same issue.
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คนใช้รถ

ใช้รถมารู้สึกแฮปปี้ทุกวัน ซอฟแวร์ก็ดีมากๆ รถใช้ดี มีอัพเดทตลอด

Parking brake

Thank you for your quick upgrade: not to have the possibility to enable the parking brake when the G9 is moving. It should be possible under 7km/h