XPENG Reviews: Is It Legit?

XPENG
XPENG
Guangzhou Xiaopeng Motors Technology Co., Ltd.

Customer Experience

Positive experience60.5% of reviews
Neutral23.5% of reviews
Negative experience16.0% of reviews

~ Based on 81 written reviews from the US App Store.

Is XPENG Safe?

Not enough ratings yet to assess XPENG.

Is XPENG Legit?

XPENG appears to be a legitimate app. AppsHunter Legitimacy Score for XPENG is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works car unlock/locking is poor

I’ve had the app now for a couple of months in general everything works and there’s loads of useful information about the car and i recommend using it. There are a few bits that are super annoying.
1 I want everything in miles not km this is not consistent throughout the app or in the car.
2 Unlocking and locking of the car using Bluetooth on your phone is absolutely rubbish. You walk towards it and it takes an age to Auto Unlock. I created a shortcut with Siri and tell Siri to unlock the car.
3 So you’re in the car and have passengers sat inside, I get out the car with my phone and walk to the passenger door to help my elderly mother out and the car locks before I’m half way around! Or you get out to walk to the boot to get your shopping out and the car locks before you get there. It is basically rubbish and that’s putting it politely.
The car key is marginally better but opens and closes like a mad thing if you’re walking anywhere near it.
4 if you park the car tap the open electric port in the car then get out and close the door the car locks instantly and closes the charging port you’ve just opened.

Why are all the mileage calculations wrong in the car it’s says miles but all over the place it’s clearly km’s are being used to calculate kWh per 100km not miles sort it out the app is just as bad. You can’t trust any of the calculations on range.
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Charge time and current control

Please can we have the control of current setting and set fix charging time so that it can adjust current automatically.

Does not unlock car

The app is ok but the unlock function is appalling. It doesn’t open the car reliably so you have to open the phone and the app to get it to wake up and open the car. I have checked all the settings to make sure everything is correct - this app simply does a bad job of waking the car up. Is take approximately 30 seconds to unlock the car when you walk up to the door. Pointless really. It’s fine when walking away from the car (to lock) but useless when approaching the car.
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Phone battery usage is too much

If leaving this app open in background (as required for the Bluetooth key to function) the app draws huge amounts of power from iPhone battery. Developer should look at reconfiguring the scanning to ensure not constant load on processor + battery

Good car

I like the car and most things work well. Except the car door unlocking via your phone is so slow. The car linking with apple play never works and XPENG themselves don’t care about their customers - the customer support stinks, they never answer emails

Widget range in mile

Widget range shows km not mile

Mr T

Huge issues with unlocking the car. The app really needs some major fixes applied but it never happens

Can be problematic!

We usually have decent relationship with the car via the app, but in recent days my app won’t connect seamlessly with the car. Can’t adjust charging or see battery %. I’m the primary driver but it my partners car. He’s having no issues newer iPhone than mine), but when he launches the app, mine suddenly updates in line with his 🤷🏼‍♀️Disappointing.
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Connection speed between the phone app and the vehicle.

This app works flawlessly 99% of the time. The only downside is the wait time for the initial connection between the app and the car when you want to unlock the door. The response time after approaching the vehicle is about 10 seconds, which feels like eternity - especially when it’s raining. XPENG, please improve this matter as it’s a really good car.
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Bluetooth key

I love this car but the only thing I can say the Bluetooth key doesn’t connect to my phone and I can’t use the reverse and auto car assist

Love my XPENG!

I have owned my XPENG for almost a year now. I think it’s the best car I’ve ever driven, and I’ve owned a few.
I have an iPhone and have found the app to be polished, feature packed and reliable. Using my phone as a key has worked well for me.

Auto Lock / Unlock

Most the time it doesn’t work properly- you need to stand by the car for 30 seconds to unlock and it locks before you get a chance to even plug in to charge…

Unlock

Car is great software integration really needs more work . The unlocking and locking of the car is far too slow and you are literally waiting for the door to open .

👍

Muy fácil de usar excelente aplicación

改变语言

我觉得可以增加中文

Solides Fahrzeug, aber App-Funktionalität enttäuscht beim XPeng

Der XPeng macht insgesamt einen guten Eindruck - modernes Design, angenehmes Fahrgefühl und solide Verarbeitung. Leider gibt es beim Modell P7 einen großen Wermutstropfen: Die App bietet keinerlei Remote-Steuerung oder Kontrolle. Funktionen wie Klimaanlage vorab aktivieren, Fahrzeug orten oder Türen verriegeln - Fehlanzeige. Gerade in dieser Preisklasse und bei einem so tech-orientierten Hersteller hätte ich mehr erwartet. Hoffentlich wird das Update nachgereicht.
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Beides Top

Die angebotenen Funktionen sind außergewöhnlich und lassen keine Wünsche offen. Die Reaktion am Auto ist fast real time und klappt immer. Die App ist weniger ein Info Portal, sondern eine echte Fernbedienung. Weiter so!

Mejoras

Deberíamos poder abandonar el coche y que no se bloquee cuando hay ocupantes dentro. El intermitente de cambio de carril debería anularse al ejecutar el cambio.
Cambiar los mapas de Tomtom por Google Maps

Potential nach oben

Während die App weitestgehend gut und zuverlässig arbeitet gibt es viele Kleinigkeiten die negativ herausstechen:
1. Nach ca. 5 Minuten zeigt das Widget an, dass die Fenster offen sind, obwohl sie lt. App geschlossen sind.
2. Texte in deutscher Sprache werden teilweise nicht korrekt umgebrochen.
3. Die deutsche Übersetzung könnte besser sein.
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Apple Watch Unlock Function

please update apple watch use bluetooth unlock to the car, this function in china few years already, why xpeng international only can use data to unlock( and 10 times got 9 times is failed to unlock, need to use phone unlock the car) , bluetooth more stable and fast….