XT Air User Reviews

XT Air
XT Air
ASSA ABLOY High Security Group, Inc.

Top reviews

Update

Is there an update to the app to correct the issues with communication and credentials not being accepted? It’s a bit troublesome when you can’t get your key to upload to earn a paycheck.

Connecting

Always a challenge with connecting. Very frustrating

Constantly fighting with connection issues to key and server

I have to update my smart key often, and it can sometimes take an hour to do it. No matter how strong the network coverage is, whether I’m on WiFi, the battery level of the key- nothing seems to make a difference or make it more likely to work.
iPhone 13 Pro
Latest fw

Not compatible with iOS 16.1

Not compatible with iOS 16.1. As a result, keys do not sync to the app.

iOS 16

System worked great until I updated to iOS 16. Now it will connect to my key but never shows the battery percentage and the key gives a 3 second red when I try to use it. Loaded the app to my android secondary device and it works.

Battery status push notification

Would be nice to have the app notify you when the battery is down past a certain percentage. My job gave me this fob and it’s the only way to unlock much needed doors with no backup in place. If your fob is dead you’re screwed.