Yango Wind User Reviews

Name: Yango Wind - e-scooter sharing
Rating: 4.4 (3404 reviews)

Yango Wind - e-scooter sharing

WindMobilityTechnologyLtd

🌟 Lifestyle

✈️ Travel

What users say

Summarized from real user reviews of Yango Wind. Based on 3.4K reviews and a 4.4/5 average, it highlights the 3 positives and 8 negatives reviewers mention most about this Travel app.

Positive things

👍Quality service
🚀Easy and excellent
💡Great for getting around

Negative things

🐛Horrible design, UI, and bugs
🐛App crashes
🐛Impossible to lock and park
🔒Impossible to sign up
🐛Unreliable scooters and GPS
💰Expensive and charges for no service
🔋Scooters out of battery
🐛Slow and unresponsive app

Top reviews

Most Recent Highest Rated Lowest Rated

Probably the worst e-scooter application ever made.

Horrible design, horrible UI, clumsy and old , a lot of bugs , gets stuck a lot , and I have the latest iPhone 14 pro max, horrible costumer service , this app is a perfect example of “just because you are a billion dollar company doesn’t mean you have good service.”

Disgusting.

TaintedSin

3 years ago

Quality service!)

Very nice

Arcaniumb1986

4 years ago

App crashes

Says minimum iOS 11 needed. I have 12.5 so should be fine. Yet app keeps crashing on my iPad. Can not launch.

taras3

4 years ago

Terrible service

Impossible to lock!
I wasted 20 minutes trying to lock it up until I just gave up and left.
My bill is still running
And nobody to call!!!

moish1357

4 years ago

Unlock charges

I preferred this app over the others because it didn’t charge an unlock fee; now it does.
I think, sadly, I’ll be changing to a different one soon.

se098

4 years ago

Wind scooters

Easy and excellent!

Vanbren5

4 years ago

Terrible experience …..

I took the scooter to what was suppose to be a 5min ride which turned out to be a 27min as the app could not get the location of parking spot correct. I have plenty of screenshots showing that I’m in the parking spot and the app not recognized it. Not sure if it’s a glitch or a way to make extra money but the experience was very frustrating. In addition there was no way to connect to customer support which is very frustrating. Finally the scooter ended up locking by it self. I used the scooter to bring a $90 dinner that turned out to be very cold. Overall as I said very frustrating experience and no one at wind who I could even communicate with 👎👎👎

Dori Gurwitz

4 years ago

Response from developer

Hello Dori, Thank you very much for your feedback. We are sorry that you are not completely satisfied with our service. Please use the web form (HELP - FAQs - WRITE TO US) to tell us exactly what went wrong and we are looking forward to helping you with your request - Your Wind Team

Apple Pay not longer working

This is a crucial feature for app like this please get it working

Yasha0x80

5 years ago

Every time I use this app it ruins my day

Every time I use this app either the scooters don’t work and I get charged anyways, or I cannot find any adequate place which the app will allow me to get charged — then I cannot end my ride and I get charged for leaving my scooter running as I have no other choice. I can never seem to find a parking spot on the map.

I’ve spent more time trying to speak with customer service than riding the scooter. Every time I’ve needed a wind scooter, it has failed me. Use any other scooter like Lime or Bird. You will regret using Wind. Once I get all my refunds I am never using this application again.

Zay May

5 years ago

Response from developer

Hello, Thank you very much for your feedback. We are sorry that you are not completely satisfied with our service. Please use the web form (HELP - FAQs - WRITE TO US) to tell us exactly what went wrong and we are looking forward to helping you with your request - Your Wind Team

Impossible to sign up

I’ve now spent nearly an hour trying to sign up.
Uploaded my drivers license twice.
Took a selfie
Waited for a Human to compare my selfie to the license photo
Uploaded my credit card details 3 times
What an annoying waste of time.

curly.net

5 years ago

Can’t use same apple id for 2!scooters

My wife and i had to use different company’s scooters since we share an apple id. Also free first unlock did not work with our American phone number. But after technical snafus - we had a great time!

cbryce67

5 years ago

Response from developer

Hello, Thank you very much for your feedback. Nice to hear what you liked most about our service. Of course there is always the possibility to improve. So feel free to contact us directly via web form (HELP - FAQs - WRITE TO US) and we will be happy to answer any questions you may have - Your Wind Team

Impossible to Park

This app has gotten so much worse over the past year. There is no where to park and the app doesn’t help you find parking at all. Everything is blocked as a no parking zone, to the point that it’s frequently forced me to search for 10+ minutes and then park further away than I started from my destination. I’ve complained many times but the search for parking benefits the developers. They make more money as you get more and more frustrated. Stay away!

JJ All the Way 26

5 years ago

Response from developer

Love this

Great for getting around!

vivalaananas

5 years ago

No battery and still charge me :(

No battery and still charge me :( . No contact information in Iceland.

fgggggfffsssss

6 years ago

Account got blocked (after topping up money)

I downloaded the app and used it twice for a very short distance, I topped up the wallet and didn’t use most of it. Suddenly my account got disabled for no reason and no response to my email or to the phone. I won’t recommend the app.

Lislia1990

6 years ago

Response from developer

We are sorry to hear that you had a bad experience. Contact our support team via our App form (Service + Contact us - Submit) if you would like to share your opinion, or need assistance. Your feedback is very important to us and helps us to improve.

Scam

Maps don’t tell you they have 2-3 insanely small areas in city city that are 10 km away. They immediately start charging you and say “this is the only place you can park it” outrageous that this app is even approved by the likes of PayPal. Would give it 0 stars if I could.

0ttara

6 years ago

Out of order

Scooter was out of battery and scooter was parked in a wrong place. I could not use it, left it where I could push it and got charged nis 54 for no service! No way to ask for a refund in the app! No response! This is scam!

dids21

6 years ago

Had bugs but great customer service

Previously, I had difficulty with the app and lost money because of a bug with the app. I was very frustrated, but the customer service refunded all my money and the app has been working perfectly for me ever since.

DavidRahabi

7 years ago

Response from developer

We are sorry to hear that you had a bad experience. Contact our support team via our App form (Service + FAQ - WRITE US) if you would like to share your opinion, or need assistance. Your feedback is very important to us and helps us to improve.

Wind Review

This is by far one of the worst apps I have ever used. The GPS system was horrible and I spent over an hour trying to park so I wouldn’t be fined. Please spread this news to Wind. I have never had a worse experience with an app in my life. There was no way to call for help. I had to park my scooter underground in a garage. Such a joke.

brendan-oc

7 years ago

Not worth it

You might as well walk w the restricted parking zones in Madrid... expand where I can park/“end trip” if you want this to be a genuine alternative to Uber. Do not rexxomend.

connorr_cooke