Yassir Express User Reviews

Name: Yassir Express
Rating: 4.44747 (1361 reviews)

Yassir Express

Yassir Inc.

🍔 Food & Drink

🛍️ Shopping

Customer Experience

Positive experience16.0% of reviews

Neutral2.0% of reviews

Negative experience82.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Summarized from real user reviews of Yassir Express. Based on 1.4K reviews and a 4.4/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Shopping app.

Positive things

👍Good service
🚀Fast delivery
💡Favorite app for food & grocery

Negative things

🐛Bugs in the app
⏱️Long delivery time
🚫Poor customer service
🚫Orders not received
🚫Cancelled orders without notice
🚫Cold food delivery

Is Yassir Express Safe?

Yassir Express appears safe based on user ratings. AppsHunter Safety Score for Yassir Express is 89/100.

This assessment is based on 1,361 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience

4.7% of ratings suggest some concerns

9.7% of ratings point to a risky experience

~ Based on 1,361 App Store ratings for Yassir Express.

Is Yassir Express Legit?

Yassir Express is no longer available in the App Store. AppsHunter Legitimacy Score for Yassir Express is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Service Catastrophique

Nous avons commandé un assez grand repas pour la famille. À l’arrivée de la commande il manquait un plat. Nous avons donc signalé cela à Yassir Express. Après 1h30 rien n’a été fait. Nous les avons donc rappelés et on nous a dit que le livreur et/ou le restaurant allaient être contacté, mais nous n’avons eu absolument aucune nouvelle. Service absolument catastrophique je déconseille!

Cliente_mécontente.

2 years ago

Mr

Very good

kouba123

2 years ago

Nul

Ki ntouma ki vos developpeurs ki votre equipe CS. Machi normal che7al c nuuuuuuull.

Oussama Benzita

3 years ago

It takes a long time to deliver the food, no response from customer service, and no refund yet.

I ordered food at 12:27 and he told me that it would arrive at 1:15. After that, he said that it would arrive at 1:45, and now he tells me that it will arrive at 2:40. This is unacceptable, and I do not expect that the food will arrive hot. This is misleading to the customers. You say that it will arrive after 50 minutes, then we wait two hours and after that the food is cold. In addition, I called and sent more than one message to customer service, but they did not respond and did not return the money to me. Shame on you, very bad service.

Senan Amer98

3 years ago

Favorite app for food & grocery

Love this app!!!

jpsingh95

3 years ago

Response from developer

Thank you for your feedback :D

خدمة الزبائن منعدمة

خدمة ركيكة وليست في المستوى

كاكي بيتي

3 years ago

0 professionalism

Med dhouib

3 years ago

Response from developer

Bonjour , nous regrettons sincèrement ce désagrément. Nous sommes conscients que certains problèmes peuvent survenir et nous continuons d'améliorer la qualité de notre service grâce à vous. Nous vous prions de nous communiquer plus d'informations à l'adresse: support.express@yassir.com cela nous aiderait beaucoup. Bonne journée à vous.

Cold food no customer service

Everything is said in the title.

Bariq Rifki

3 years ago

Response from developer

Hello , We sincerely regret that you are experiencing problems with our application, we continue to improve the quality of our service. could you please send us more information at: support.express@yassir.com it would help us a lot

Décevant

Je n'arrive même pas à voir la pages des restaurants.

baqiyya

3 years ago

Nightmare

I ordered and waited for a hole hour still haven’t got any responde the i recieve a call then i get another call from the courier saying tell me your order a real nightmare finally got my order 2 hours after and the worst i got it wrong beef instead of chiken

Glovoforever

3 years ago

Response from developer

Good Morning , We sincerely regret that you are experiencing problems with our application, we continue to improve the quality of our service. could you please send us more information at: support.express@yassir.com it would help us a lot

Commande annulée

A deux reprises, sur 4 commandes au total, ma commande était annulée sans préavis après presque une heure d’attente, et ce sans aucune forme de compensation.

DjelabetUser

3 years ago

Mauvais service tres mauvais je déconseille

Malakismaily2

3 years ago

Je peut même pas mettre une étoile

0/10

1hcheese

3 years ago

Order delivery very late

More than 1 hours and a half and the order hasn’t come yet
Poor service
Won’t order again from yessir

khaloudii

4 years ago

Response from developer

Catastrophe

0 service client , on a passé une commande payé d’avance, la Commande n’a pas été reçue, et on nous appelle après 2h pour dire qu’il ont un problème et ne peuvent pas nous livrer . C’est honteux !

maneeeeel

4 years ago

Pay attention ⚠️

Big flooooooop 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

👎🏻⚠️

4 years ago

Response from developer

Le temps d’attente

Sa prends vraiment trop de temps pour se faire livrer j’ai commandé depuis 45min c toujours pas venu je veux annuler mais c’est pas possible

Malick Sene

4 years ago

Response from developer

Bugs

D’ailleurs ça marche très bien mais aujourd’hui quand j’ai mets le code promo je peux pas vérifier le statut de mon commande ( elle est tjrs en progress )
Telephone : ios 16.01 iphone 11
Alger

med mch