UPDATE YOUR APP
The problems facing this app and software have been going on for months and no response has been given. Tech support dodges accountability and refuse to take action. Do not buy yeedi.
App not detecting the robovac via WiFi
The robovac is connected to the wifi but the app cannot detect it after being connected.
Sucks!!!!!
Get a better one!!
DO NOT BUY THIS ROBOT
I would not recommend this brand!
I have had this product for about six months, and I have tried everything listed in the owner’s manual to resolve the issue. Nothing has worked. I reached out to YEEDI support expecting actual help, but they just kept sending me generic responses that repeat the same troubleshooting steps already listed in the manual.
Their support has not been helpful, they have not followed up properly, and they have not offered any real solution. For a product at this price point, I expected much better quality and much better customer service.
At this point, I would 100% not recommend this product to anyone! This has been disappointing, and the support experience has made it even worse.
I have had this product for about six months, and I have tried everything listed in the owner’s manual to resolve the issue. Nothing has worked. I reached out to YEEDI support expecting actual help, but they just kept sending me generic responses that repeat the same troubleshooting steps already listed in the manual.
Their support has not been helpful, they have not followed up properly, and they have not offered any real solution. For a product at this price point, I expected much better quality and much better customer service.
At this point, I would 100% not recommend this product to anyone! This has been disappointing, and the support experience has made it even worse.
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Перестал работать
пылесос перестал конектиться с телефона, и не работает программа, вообще.
