Very poor job set up 8 Dec 2025
Experienced very poor job set up, on job on 8 Dec 2025, despite at least 3 calls beforehand to make sure everything was understood. We had a party of 4 adults, 4 large cases, a walker and an electric foldable wheelchair. Job was to go from Mumbles to Swansea Bus Station, to catch a National Express Bus to Heathrow. It was super important everything was correct. This included being on time, in one of pre calls, I had asked that in order to be driving out the gate at 05:15, would the suitably sized vehicle turn up early. I was assured it would be here by 05:10. On the day, a normal sized car turned up late, at almost 05:20. We send 2 people ahead with their cases, whilst we waited on another vehicle. A good job we did, because they held the bus for a few minutes for the other 2 people to arrive with their cases and the rest of the stuff. Overall it was very frustrating, given how much effort I’d made to ensure everything was correct. It should be noted, that the drivers were absolutely fine and did their best to retrieve the situation. The problem was all the detail of our requirements, were not passed on. Very disappointing, I would not recommend Yellow Cabs for this sort of requirement.
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Lovely
The driver was just homely. 👍👍
Great Customer Experience
Second time with YC and another spot on trip. With Lala today. Great guy. Will continue with YC all the time now.
Great
Fabulous driver service was great didn’t have to wait long. Can’t fault it thank you
Priced themselves out of market
They charge way too much, a simple trip into town is now £11 plus, can get a bus for £3, greed will end the taxi soon enough