Broken app
This app would not display any booking for the attraction you booked. You will have to email them for the ticket. And the app will glitch out on the bookings thus give you the wrong date and time. The app is completely un usable.
This is the official Milan pass app
And it sucks. For some reason on iOS the search functionality doesn’t work. So I have to manually search through all the categories for things. The map functionality doesn’t work. I press on an icon and it only ever seems to open the Duomo.
Also it says it offers a “print” functionality for the transport cards. We wanted to print the cards, because our phones keep activating their wallets when it got too close to the metro scanners and covering up the QR codes. However we went to the ATM machines to print the tickets, the PNR code that is provided by the app is not compatible with the ATM machines. So it does not work.
Also it says it offers a “print” functionality for the transport cards. We wanted to print the cards, because our phones keep activating their wallets when it got too close to the metro scanners and covering up the QR codes. However we went to the ATM machines to print the tickets, the PNR code that is provided by the app is not compatible with the ATM machines. So it does not work.
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I-phone problem
The App has a problem preventing registering on an iPhone. I was advised to use an android device that I don’t have! It too an hour interacting with the support team to reveal the problem.
Needs exchange option
The app is easy to use but it’s also easy to accidentally book an incorrect time. There should be a way to change a reservation if tickets for the correct date are available or within 24 hours of making the original booking.
Bug ridden nightmare
So many bugs so little space. Booked tickets show up on the wrong days. Search does nothing. Attractions are missing from the list. It’s embarrassing.
