App is Broken
Response from developer
/edit (Apr 12, 2024) - Hello, we are switching to email only to streamline the registration and user/team management functionality of the platform. We apologize for any inconvenience this has caused. Please try to register your account again using an email address instead of a phone number. - Yo Playbook Support previous response below: Hello, sorry to hear you are having trouble creating an account and logging in. If you are using your phone number to create your account, please make sure you are entering your phone number correctly. You will receive a text message with a 6 digit verification code to create your account. If you are using your email address to create your account, again make sure everything is spelled correctly and then check your SPAM folder for your 6 digit verification code to complete account set up. - Yo Playbook Support
Unresponsive
In the playbook - drawing routes, passes, or movement isn’t consistent. Sometimes pressing different options doesn’t even get a reaction from the app. Naming the positions and roles is glitchy…if I have 3 Attack positions…name one A1, that will update…but when I rename the next as A2 it doesn’t change and instead updates A1 as A2.
Sometimes items will work, but a majority of the time not. I haven’t been able to build a play or label positions due to the glitches. It simply won’t allow me to get through the process.
Response from developer
Edit (Apr 12, 2024) - The labels for each line/movement A1, A2, etc... the "A" stands for "Action". So, "Action 1", "Action 2", and so on. Each player can have many actions, but they will execute in order. So, if you have 3 attack positions, each player should have an "A1" action and they will execute that line together. Then, you can add another action (A2) to any of the positions. A2 will not run/execute until all players have executed A1. We are putting together tutorial videos. We appreciate your patience during our launch. - Yo Playbook Support Previous response: Hi, thank you for leaving a review. We are constantly working to make our app enjoyable and easy to use. We definitely do not want a product that frustrates users and make life more difficult. Can you let us know which feature you were using when the glitches were happening? We will make sure to address your issues promptly.
