YOOBIC ONE User Reviews

What users say

Top reviews

UI bug

Whenever I open the app and go to the to-do section, when I open an activity from there, as soon as the activity pop-up opens, the entire UI gets messed up. You can’t go back in the app. You have to forcefully close the app and then reopen it. And it’s very frustrating. So anytime you need to view an activity this way, you can’t go back; you have to close the app every time and repeat the process and allow every user to report a bug easily. Take an example of Snapchat or Facebook, where if you shake the phone, it asks you whether you want to share the report or not, based on whatever action you took. So make it easy to report a bug for everybody, not just the administrator.
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Response from developer

Hello Sam, we're sorry to hear about the problems you're experiencing with our app. Your feedback is valuable to us as we strive to improve our service. Since your feedback is quite specific, please reach out to our support team at support@yoobic.com and include a video demonstrating the issue. We're here to help you. Thank you for helping us enhance your experience.

Items shared get lost.

My company are becoming more and more reliant on this platform for their Communications and tasks. We as one of many teams sent many Important documents and comms through Yoobic, are finding that items get lost if clicked read by one member of the team, but has been wiped off from other members.
Plus documents and comms are not categorised, just a long list. No way of flagging important information either.
We used to use Teams, along side Yoobic One, but one presumes my company are transitioning.
I am not convinced.
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Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience.

stop telling me to update the app every other day

stop telling me to update the app every other day it's actually so annoying jesus christ

Response from developer

Hello, we’re sorry to hear about the frequent updates you're receiving, but these are needed for the app to work correctly. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience.

Bon dans le fond, mauvais dans la forme

Sur le papier, l’application a l’air riche, fonctionnelle, pratique. Dans les faits, elle est lente, pleine de bugs. Elle est très frustrante à utiliser

It shows, my points will be decreas if the admin edits the courses.

Not changing as l have got it .

Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience ☺️

Nul sur iOS

Plante constamment sur iOS18 : se fige, ne répond plus. Une vraie plaie.
Sans compter que l’interface n’est pas du tout adapté aux iPhone de dernière génération (16 Pro) : barre du bas et du haut qui se superposent aux icônes, c’est illisible.
Et c’est soit disant une app pour pouvoir bosser, laissez-moi rire (jaune)…
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Missed Opportunities

We recently transitioned from Workplace to Yoobic and have found a couple key features are lacking, especially when compared to the functionality we had with Workplace. A few specific areas for improvement:
- The ability to schedule a do not disturb function in chat notifications throughout the week, ie and option to pick when the app/ user can receive notifications, 9am -5pm Monday-Friday, off Sat/Sun, this is so vital so staff can set it to dnd mode so they don’t constantly get notification when they are off, this function should mute the whole app, WP has this function and it so valuable to employees, and one of the biggest complaints with Yoobic so far.
- An auto-reply feature in chat when dnd notifications are turned off, which would help support better work-life balance for employees, especially managers. This would be a game changer.
- Remove the mandatory “name the group chat” prompt when creating a new group, this step feels unnecessary and slows down communication

We hope to see these features added in future updates to enhance usability and support teams more effectively
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Glitchiest App Ever!

This app crashes all the time, login is convoluted, and currently it just loops from the login screen to the app in the App Store over & over. Absolutely worthless!

Super buggy

I have to download the app again and again to be able to use it.

In general, good when it works

Newest update makes it so when I sign into my account through my workplace on wifi at the workplace, it does not allow me to authenticate and enter the app, giving me the opportunity to use the app on a browser; less than ideal because I can’t actually see anything.

Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience 🙏🏻

Rubbish

It’s all just a pain in the backside photo for this photo for that, it’s just yet another pointless task for the company to keep tabs on staff because they don’t trust a single one of us to do anything, it’s just designed to spy on us, absolutely pathetic. Companies should supply company phones if they want staff to use this pointless app.
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Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience.

Great app

The app was added at work to streamline existing communications to one place. I was initially apprehensive about the change but it’s amazing. Everything is organized and easy to search with key words.

Response from developer

Thank you for your incredibly positive feedback! We're ecstatic to know that our app exceeds your expectations and significantly enhances your work experience. Your enthusiasm is truly motivating for our team. If you ever need anything or wish to share more, please reach out to support@yoobic.com (mailto:support@yoobic.com).

Well thought out platform for driving results

The YOOBIC platform was introduced to me at my current workplace and I’ve been the biggest fan. This allows me to keep connected with my team, make communication fun, and engage with everyone in a way that is relevant to our current environment. I appreciate YOOBIC so much!

Response from developer

Thank you for your incredibly positive feedback! 😊️ We're ecstatic to know that our app exceeds your expectations and significantly enhances your work experience. Your enthusiasm is truly motivating for our team. If you ever need anything or wish to share more, please reach out to support@yoobic.com.

Yoobic truth

Everyone who is leaving a 5 star review is an educator/executive that uses Yoobic to train their team as it is an amazing training platform.

Everyone who is leaving a 1 star review is an employee/student who is forced to do these courses without pay/ recognition.

I’m leaving 3 stars as I’m both a manager who has my team complete them and I complete them myself.
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Response from developer

Thanks for sharing your feedback! We'd love to hear more about how we can improve the experience for employees and make it more engaging. Feel free to reach out to support@yoobic.com (mailto:support@yoobic.com) if you'd like to share more.

Easy to use!

Super easy to use and good user interface. a lot of improvements in the last 2-3 years!

Response from developer

Thank you for your incredibly positive feedback! 😍️ We're ecstatic to know that our app exceeds your expectations and significantly enhances your work experience. Your enthusiasm is truly motivating for our team. If you ever need anything or wish to share more, please reach out to support@yoobic.com.

Incredibly slow and useless

The app is useless it takes forever to send a picture to a group message and then when you want to open your photos to upload to a group bearing in mind I have all permissions set to allow access literally crashes or closes the app every single time. Not worth the time

Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com as we are here to assist you. Thank you for helping us enhance your experience.

Updates

Why do we need like 4 updates in 1 week the amount of times we have to update the app is ridiculous

Response from developer

We’re sorry to hear about the issues you're facing with our app. Your feedback is important to us in improving our service. If you have specific concerns or questions, please contact our support team at support@yoobic.com. We are here to assist you. Thank you for helping us enhance your experience.

Love it!

Very easy, intuitive, excellent!

Response from developer

Thank you for your positive feedback! We're delighted to hear that you're enjoying our app. Your satisfaction is our priority, and we're committed to providing the best experience. If you ever need assistance or have more to share, feel free to reach out to support@yoobic.com. Our team will be happy to speak to you and assist.

Client advisor

Excellent app, very useful product and brand knowledge.

Response from developer

Thank you for your incredibly positive feedback! We're ecstatic 😍️ to know that our app exceeds your expectations and significantly enhances your work experience. Your enthusiasm is truly motivating for our team. If you ever need anything or wish to share more, please reach out to support@yoobic.com

Feedback

Such a great platform for all roots employees to share feedback and get great product knowledge!😃😃😃😃