Yoti User Reviews

Customer Experience

Positive experience33.7% of reviews
Neutral4.9% of reviews
Negative experience61.3% of reviews

~ Based on 952 written reviews from the US App Store.

What users say

Is Yoti Safe?

Yoti - Your digital identity appears mostly safe based on user ratings. AppsHunter Safety Score for Yoti is 78/100.

This assessment is based on 12,045 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.9% of ratings point to a safe experience
2.9% of ratings suggest some concerns
24.2% of ratings point to a risky experience

~ Based on 12,045 App Store ratings for Yoti.

Is Yoti Legit?

Yoti - Your digital identity appears to be a legitimate app. AppsHunter Legitimacy Score for Yoti is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Passport

I got this app because I had to prove my right to work in the uk for a interview.But it requires you to have a passport WHICH I DONT HAVE BECAUSE IVE NEVER LEFT THE COUNTRY and it wont let you confirm your identity! It wont let you even use a different way to prove it

Dear god

How in gods green earth do people rate this above even 2 stars. 11 different times rescanning showing the exact same drivers license and it’s the same garbage ā€œsorry we can’t identify your obviously very clear drivers licenseā€ what could this app even be scanning for even more than 10 goddamn seconds that confuses it on whether or not it’s real or not. It’s face scan is complete trash and assumes I’m 16 years of age when I’m 22, on computer mobile whatever platform it will keep messing up the ID scan every single time, tell you there’s nothing they can do, you sit there looking like a moron and they’re busy selling your information because I’m somehow meant to believe my clearly legible license needs to be scanned ELEVEN TIMES for it to still not work. Garbage app
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Basic Digital ID Wallet

No frills and a simple app to use. Been perfect for my needs.

Easy to use

Easy to use and secure

It does not work

Imposible to make it work, doesn’t recognise camera permission as granted when validating age from my Lebara app

Refuses to scan QR code.

The entire purpose of this app is undermined by the fact that it can’t scan a QR code, which is how the entire app works.

Yoti

I found the whole setting up very easy with the Yoti app
The process was easy

Avoid, avoid avoid. 😢😢😢

I found it incredibly difficult to navigate .

The same pages were repeated to myself even though they were filled in correctly.
I only tried to use it as I thought it would be easier than talking my documents into a post office.
😢😢😢😢😢😢

Great

Easy to use

won’t be accepted for ID

(EDIT-thanks for getting back to me. Though when I went through your FAQ looking for accepted places for ID it did not tell me to look back in the app as per your link. It just gave a list of organisations presented to. Unfortunately I’ve already deleted the app now)
So your faq states you have ā€œPRESENTED ā€œ the app to the met police and other UK organisations and various operations titled. So why haven’t these organisations accepted Yoti as a valid proof of ID? Also your chat bot says it’s up to business to advertise if they accept Yoti or not. So what’s the use in me keeping this app for ID? if you can’t even publicly list who accepts it or not!
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Cant even make a profile

It says my phone number is invalid, never had this problem with any other app. So I couldn’t even make a profile on the app. Then, I tried to use the browser age estimation for shein. It took the picture, deleted it and then said there was a problem. I tried it again same issue.

Trouble Free Will Be Useful

East to set up and will be useful. Long term security issues as always but will take the leap of faith.

won’t be accepted for ID

So your faq states you have ā€œPRESENTED ā€œ the app to the met police and other UK organisations and various operations titled. So why haven’t these organisations accepted Yoti as a valid proof of ID? Also your chat bot says it’s up to business to advertise if they accept Yoti or not. So what’s the use in me keeping this app for ID? if you can’t even publicly list who accepts it or not!
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I can’t even use it

Pub tell me is not good enough

Garbage

Does not work at all

Imp

L’application ne reconnaĆ®t pas la carte d’identitĆ© franƧaise manifestement puisque bien qu’elle ait Ć©tĆ© prise en photo correctement aprĆØs un nombre de tentatives assez Ć©levĆ©es (contrairement aux applications de trading où cela est beaucoup plus rapide), l’application ne reconnaĆ®t pas ce type de document.
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Response from developer

Bonjour, merci d'avoir laissé un avis. L'application vous indiquera toujours pourquoi un document n'est pas approuvé. Si vous n'êtes pas d'accord ou si vous avez besoin de plus d'informations, veuillez contacter notre équipe d'assistance via la section « Plus » de l'application. Merci !

Avoid, avoid avoid. 😢😢😢

I found it incredibly difficult to navigate on the same pages repeated to myself even though they were filled in correctly.

useless app

i have to verify my identity for my background check application. i have tried sevral times and it is saying everytime the picture of your identity is not clear. what a rubbish app

Mr Joseph

šŸ˜‚šŸ˜‚šŸ˜‚šŸ«”

Forced to use the app

And then required to provide information to a 3rd party who has no business requiring biometrics and telephone numbers. Deleted my account immediately.