Yoti User Reviews

Customer Experience

Positive experience33.7% of reviews
Neutral5.0% of reviews
Negative experience61.4% of reviews

~ Based on 942 written reviews from the US App Store.

What users say

Is Yoti Safe?

Yoti - Your digital identity appears mostly safe based on user ratings. AppsHunter Safety Score for Yoti is 78/100.

This assessment is based on 12,045 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.9% of ratings point to a safe experience
2.9% of ratings suggest some concerns
24.2% of ratings point to a risky experience

~ Based on 12,045 App Store ratings for Yoti.

Is Yoti Legit?

Yoti - Your digital identity appears to be a legitimate app. AppsHunter Legitimacy Score for Yoti is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

won’t be accepted for ID

(EDIT-thanks for getting back to me. Though when I went through your FAQ looking for accepted places for ID it did not tell me to look back in the app as per your link. It just gave a list of organisations presented to. Unfortunately I’ve already deleted the app now)
So your faq states you have “PRESENTED “ the app to the met police and other UK organisations and various operations titled. So why haven’t these organisations accepted Yoti as a valid proof of ID? Also your chat bot says it’s up to business to advertise if they accept Yoti or not. So what’s the use in me keeping this app for ID? if you can’t even publicly list who accepts it or not!
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Response from developer

Hi, thanks for leaving. areview. It’s up to the retailer's discretion whether they choose to accept any ID. But if you have the app, just tap on 'Explore' (along the bottom) there's a list of places you can use Yoti online and in-person there. If you're not on the app yet, check out https://www.yoti.com/where-to-use-yoti/ . We're working on increasing our acceptance scope. Hopefully we'll have good news for you and all our users soon. Take care!

Trouble Free Will Be Useful

East to set up and will be useful. Long term security issues as always but will take the leap of faith.

won’t be accepted for ID

So your faq states you have “PRESENTED “ the app to the met police and other UK organisations and various operations titled. So why haven’t these organisations accepted Yoti as a valid proof of ID? Also your chat bot says it’s up to business to advertise if they accept Yoti or not. So what’s the use in me keeping this app for ID? if you can’t even publicly list who accepts it or not!
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I can’t even use it

Pub tell me is not good enough

Garbage

Does not work at all

Imp

L’application ne reconnaît pas la carte d’identité française manifestement puisque bien qu’elle ait été prise en photo correctement après un nombre de tentatives assez élevées (contrairement aux applications de trading où cela est beaucoup plus rapide), l’application ne reconnaît pas ce type de document.
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Response from developer

Bonjour, merci d'avoir laissé un avis. L'application vous indiquera toujours pourquoi un document n'est pas approuvé. Si vous n'êtes pas d'accord ou si vous avez besoin de plus d'informations, veuillez contacter notre équipe d'assistance via la section « Plus » de l'application. Merci !

Avoid, avoid avoid. 😢😢😢

I found it incredibly difficult to navigate on the same pages repeated to myself even though they were filled in correctly.

useless app

i have to verify my identity for my background check application. i have tried sevral times and it is saying everytime the picture of your identity is not clear. what a rubbish app

Mr Joseph

😂😂😂🫡

Forced to use the app

And then required to provide information to a 3rd party who has no business requiring biometrics and telephone numbers. Deleted my account immediately.

Great app

Great app

Best ID APP

So easy and fast

Dumb

It’s just a waste of time more control than anything is what it is

Yoti

Great

idiotas burros

lixos, não aceitam carteira de identidade, só passaporte ou CNH, que idiotices

Response from developer

Olá, obrigado por deixar uma avaliação. Lamentamos saber que você não teve uma experiência mais positiva ao usar o aplicativo. Adoraríamos ouvir suas sugestões sobre o que acha que poderíamos ter feito melhor. Tudo de bom.

Consistency

It never fails and it always does its job promptly.

Response from developer

Hi, thank you for your 5 star review! We couldn't be happier. Take care.

Good

Good

The

Best

Verification failure with so many different tries

So a website sent me to the yoti scanner to scan ,u cant scan from the same mobile where you using the website and to follow up i tried taking screenshot and scan through that and whenever i try it shows and error or refresh option ,i tried clicking picture of scanner and scan from the pic of other phone still wasn’t working ,i tried many options but stuck same cant move so worst experience
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Nice

Easy