Glitches crazy
This app glitches crazy you can’t even properly submit a service request
Fix app
I literally can't even use the features on the app without having to hold down the button. I can't even submit a work order. Fix the app!!!!
terrible
this app is beyond useless. when you're placing work orders or even trying to pay rent you have to randomly tap around the page to do things because all of the drop down options are completely blank. then when you randomly click one, it'll show one of the options. when trying to confirm a work order, it'll tell you "Please select at least one option above" when it's literally impossible to do so. this is the worst property management app i have ever used and i wish adara would switch to something else.
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I’ll take it down when the problem is fixed
Right now, I can’t use the app at all to put in a service request, it’s not optimized for my phone, and now I have an iPhone 15 Pro Max so it’s not like this should be an issue. The first issue is all of the reasons for putting in a service request or blacked out. Eventually, I just settled on appliance parts, because even after going through the whole list, I couldn’t find bathroom, it’s possible I might’ve skipped it, but I wasn’t gonna check again. It took me like five whole minutes. Next, when I finally put in everything, it asked me to confirm and when I tried to press confirm it wouldn’t let me do it. It also looked like it was a little bit off-center so it’s possible that I wasn’t seeing all of the button because it went all the way past the right of my screen. I need to be able to tell my property management company what’s happening, please fix this
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Useless
Almost nothing works in the app. Almost like apartments intentionally pick this one so they don’t have to handle maintenance requests
Significant Bugs
When trying to scroll though options when making a service request, all the options are blacked out. Looking at the other reviews, I’m certainly not the only one. IT, App Development Team, or whoever is in charge of procurement and bought this out of the box software needs to take another pass.
A pain to use
This app is such a headache when it comes to putting in work orders. None of the drop-down options work they all come up blank. You can at least type the description of what’s going on, but it is hard to complete the process because it is asking you to select something at the end that you can’t even see. The app is poorly made, and extremely frustrating to use.
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Cannot see text on the app in iPhone Dark mode
Cannot see text on the app in iPhone Dark mode. Have to use light mode to see the text.
Please resolve this.
Please resolve this.
Worst app
Most aggravating app to deal with considering it’s used for apartment management and payments. Needs updates asap!! Worst app I’ve ever had to use, genuinely.
Needs update
Can’t see anything you type can’t see what you are choosing as payment method. Almost impossible to do service request because you can’t read the drop down menu.
Update
Update this app!
Horrible App
I’ve been using this app for the past three years, and it has consistently been one of the most frustrating tools to navigate, especially considering it’s meant for apartment residential housing. Placing a work order is often problematic due to persistent issues.
For example, the drop-down menu is completely blacked out, requiring users to tap and hold down each line just to see the available options. Additionally, the app still includes a COVID screening section that’s mandatory to complete before submitting a work order. However, there are no available options to select “yes” or “no.” As a result, when you try to save or submit, you receive an error message demanding a response, yet there’s no way to provide one.
The app’s functionality is severely flawed, and these issues create unnecessary frustration for users. I strongly urge the developers to address these problems or for the management to consider switching to a more reliable platform.
For example, the drop-down menu is completely blacked out, requiring users to tap and hold down each line just to see the available options. Additionally, the app still includes a COVID screening section that’s mandatory to complete before submitting a work order. However, there are no available options to select “yes” or “no.” As a result, when you try to save or submit, you receive an error message demanding a response, yet there’s no way to provide one.
The app’s functionality is severely flawed, and these issues create unnecessary frustration for users. I strongly urge the developers to address these problems or for the management to consider switching to a more reliable platform.
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Frustrating and Unusable
This app is such a hassle. Every time it prompts me to update my password, it won’t go through! I can update it perfectly fine on the website, but the app insists I change the password again, and it still doesn’t work. It’s incredibly annoying and makes the whole experience frustrating. Please fix this issue!
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Login
Won’t let me log in to pay my rent, makes me change my password but can change it to a new one
Pésima aplicación nunca funciono !
No se para que la usan los apartamentos si no sirve ! Malísima aplicación
Uncomfortable Situation
This app puts me in a really uncomfortable situation. There’s no Apple Pay on this app and my payments are really high for some simple 1 bedroom/1 bath. Then, there’s a fee for every payment without Apple Pay. Where does my money go every month? The landlord is taking my money and wasting it and never fixing the roads for my car. This app does not keep me information secure and never encrypts my card information when I make a payment. Someone is going to steal my card information and start fraud on my card.
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No Apple Pay
I request to have Apple Pay to help me with my payments. I want my banking information encrypted and secure when I make large payments to my landlord. It’s not difficult; it just takes a little respect from management to make me feel more safer with one of the largest payments I make a month. It seems this app hasn’t upgraded to better technology. Also, does anybody see how expensive it is just to make a living?
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One-Legged Workhorse
How is this app legally allowed to process monetary information in the current sorry state it’s in?! Now, even the balance due for rent is wrong half the time and I have to verify with my leasing office that they even received my payment!
Something has to change, or this company needs to be fined or sued.
Something has to change, or this company needs to be fined or sued.
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Absolute worst resident app I’ve ever used
needs MAJOR updating and fixing. The app won’t let you see what your typing or see the options your pressing for maintenance requests… I have to blindly press options until I finally get it right. Super frustrating to do absolutely anything on this app, I just try to pay my rent (WHICH ONLY ALLOWS YOU TO PAY WITH 1 BANK) and get out as soon as possible. Literally moving out of this current apartment partly so I don’t have to deal with this stupid app anymore.
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Updates please
This app is in dire of maintenance and updating, there hasn’t been a update since beginning of the Global Pandemic. The functionality doesn’t correspond well with IOS updates, work order option is completely blank and the billing screen doesn’t permit additional payment options.
