YOU Broadband User Reviews

What users say

Top reviews

Bad Internet

Since last 15 days having a lot of problem with the connection. Replaced cables as well as got a new router but still the Wi-Fi connection is not stable. If this continues I will be fixed to leave YouBand

Hopeless

The most Bakwas

Account Status

Even after successful recharging & receipt of invoice from your end, my account still shows the old status “expiring in 3 days”!! Why is it not getting updated?

YOU Broadband is a Joke!

The speed never matches my purchased speed- it is about 50 to 75% lower. In the evening it is invariably low. Are you guys selling your bandwidth?

Very bad network and service

Very bad network and service

Worst

Pedda bokka Evaru cheyinchukokandhi Challa sarlu response petina evadu respond Aavadhu

Not working applications properly

When creating a service request automatically close

Poor

Only on the installation day the net was holding good for sometime. It drops off frequently and restart doesn’t work either

Network Down Very Frequently

I am facing very frequent network issues.
There is a 5G connection which rarely connects.
There is no way on app to raise service request.

Worst Internet

Worst service ever seen in my life. Never go to this service.

App closing

App frequently closing if you click on support. Not able to raise request.

Bed customer service

Our problem has not been resolved and you guys are sending that problem has been resolved it’s been utter lies need to fix problem interest has been gone from morning and it’s not been back ok

Connection move request not completed

It’s been 20 day I have requested to move my connection to my new address and I am not getting any response. My 20 days recharge has been wasted now. It’s frustrating as I’m working from home. I have dropped multiple emails and had calls but no luck.

No connection

No connection in last almost a week
Answer given was some tower failure
No compensation given for days lost

Pathetic Internet

Between 31st Jan and today i.e 06th Feb 2020 The internet service is pathetic Raised a call and they say it is an issue with the area Next day they say they fixed it Today the same issue recurs Absolutely pathetic service as of 16th march where the directive from our offices is to work from hime YOU BROADBAND just refuses to be up the service is down in Key office hours that is ridiculous !!!!!
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Speed Problem

I have complained plenty of times, every time they said that they would solve problem within 24 hours. But nothing has happened until. This is worst service I have ever seen. One of technicias also asked to change router to get a desired speed, I did that but speed is constant upto 50 mbps and my plan is 150 mbps.
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In consistency

After modem change by the you broadband
Broadband Speed is no good

Never subscribe

Worst internet provider in town!!! Absolutely pathetic connectivity and customer service! They don’t care about customer experience they only cheat you !!

AFTER SALES SERVICE

EXCELLENT AFTER SALES SERVICE. STAFF IS ALWAYS READY TO SERVE 24x7

Cheated by Agent,Do Not Trust

Cheated by Agent,Do Not Trust,