YouCallMD

YouCallMD

by YouCallMD

12 ratings
6 reviews
Free

Details

  • Released
  • Updated
  • October 9, 2014
  • October 5, 2023

Features

YouCallMD screenshot #1 for iPhone
YouCallMD screenshot #2 for iPhone
YouCallMD screenshot #3 for iPhone
YouCallMD screenshot #4 for iPhone
YouCallMD screenshot #5 for iPhone
YouCallMD screenshot #6 for iPhone
iphone
ipad
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About

This medical answering service automates or tracks patient communications with live specialists. It offers HIPAA-compliant features for healthcare providers, including secure messaging, scheduling, and real-time alerts to streamline patient care.

Automated communication workflows
Live patient communication specialists
HIPAA compliant
Cognitive On-call Messaging System (COMS)
Provider scheduling
Secure chat
Real-time alerts
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What's New in YouCallMD

4.5.5

October 5, 2023

New chat interface: • Optimized search for chat rooms and contacts • PDF attachments can now be downloaded • User initials display for read messages • Swipe to leave rooms Additional Performance Improvements

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User reviews

Worst app

This is by far the worst messaging app I have used in healthcare. I had a legitimate pager that worked better than this system. if you have it installed on two devices you no longer get notifications on either device. You can’t respond to the original messenger if you were forwarded a page. Your pages never go to the intended person as it always gets sent to whomever is listed on call. There is no group messaging system. You cannot change the person listed on call without contacting the service department. This entire system should be scrapped and reprogrammed.
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Won’t connect to internet

Use this on desktop PC at work all the time. Pain to login there. Thought app would be faster. I just get a pop up that says connection failure. Won’t even get past login screen.

Great App

with all the new updates the app is smooth and fast and easy to use

Review

Every time I am paged it alerts me with a ring, and then several seconds later a duplicate ring. Can this please be changed to just one alert

“Optional message” and responding back

The only downfalls that Ive encountered is the app does not show the optional message that is typed in when forwarded to a provider. Also, the provider isn't able to respond back that they have received the message like on the previous version.

FAQ

What is YouCallMD?

YouCallMD is a medical answering service that uses automated workflows and live specialists to manage patient communications. It ensures HIPAA compliance for healthcare providers.

Who can use YouCallMD?

YouCallMD is intended for healthcare providers such as Acute/Post Acute/SNF facilities, Hospitalist groups, Specialty groups, and Primary Care Physicians (PCPs).

Does YouCallMD offer secure messaging?

Yes, YouCallMD includes a secure chat feature for protected patient and provider communication, adhering to HIPAA standards.

How does YouCallMD handle patient admissions and discharges?

The NEW PCPLink service within YouCallMD specifically handles Registration, Admission, and Discharge notifications for seamless patient flow management.

What devices does YouCallMD support?

YouCallMD is available on iPhone, iPad, and iPod devices, allowing for mobile access to its services.

When was YouCallMD last updated?

The latest version of YouCallMD was updated on October 5, 2023, indicating ongoing development and maintenance.

What is the age rating for YouCallMD?

YouCallMD has an age rating of 17+, suggesting it is intended for adult users and professionals in the medical field.

What is the user rating for YouCallMD?

YouCallMD has an average rating of 3.0 stars based on 12 user ratings.