disappointed
C👌
Clean area now so paper override
Review
Тормозит
Best ever
Not user friendly
Horrid
こわい
Response from developer
ご意見をお聞かせいただきありがとうございます。また、ご不便をおかけしましたことをお詫びいたします。私たちは、より創造的で魅力的な AI 写真・動画機能の開発に取り組んでおり、一部の機能はサブスクリプションまたはクレジットを通じて提供されています。いただいたフィードバックはチームに共有され、今後の改善に役立ててまいります。
Cool
Customer service???
Photo editing
Review
Désabonnement
Response from developer
Merci pour votre message. Tous les abonnements et paiements sont gérés par la plateforme de l’application. Pour annuler, rendez-vous dans Apple Store > Abonnements. Si vous avez des questions ou besoin d’aide, contactez-nous via Paramètres > Envoyer des commentaires, notre équipe d’assistance vous aidera.
Anti-LGBTQIA+
Response from developer
We sincerely apologize for the inconvenience. All iOS subscriptions and payments are fully managed by the Apple Store. Please submit your request via: https://support.apple.com/en-us/118223. If you have any other questions, please contact us via Settings > Feedback, and our support team will reach out to assist you. Thank you.
Appalling customer service, stay clear
The app and apple know my details so why was I not given a reminder.
Despite an appeal, I now have an app I will not use.
Greed, no empathy, stay clear.
Do Not Download - EVER
I never created an account, never meaningfully used the service, and contacted the developer immediately after discovering the charge. I was told that only Apple could issue a refund. After multiple discussions with Apple, I was informed that Apple had contacted the developer regarding the refund request and that the developer declined to approve a refund.
As a result, I was charged $79.99 for a service I never used and never intended to purchase. While I understand subscription policies exist, this outcome feels unfair given the mistaken download, lack of account registration, lack of usage, and immediate effort to resolve the issue.
As a California consumer, this experience raises concerns about transparency and customer expectations surrounding subscription purchases and refunds.
I hope the developer reconsiders its position and provides a refund. Until then, I would encourage potential users to carefully review any subscription terms before downloading.
Apple used to be customer first - they are now revenue first. The Google Pixel is looking more appealing.
I will be filing complaints as my children are shocked how unfair. If you’ve had a similar experience see below.
California Department of Consumer Affairs
California’s primary consumer protection agency.
California Department of Consumer Affairs Complaint Center
California Attorney General
The Attorney General generally will not resolve individual disputes, but complaints can help identify patterns of conduct.
California Attorney General Consumer Complaint Form
Federal Trade Commission (FTC)
The FTC tracks deceptive subscription, billing, and “negative option” practices.
FTC Report Fraud Portal
Better Business Bureau (BBB)
Not a government agency, but many companies respond to BBB complaints.
Apple BBB Profile
You can also search for Perfect Corp. (the developer) and file a complaint against them if they have a BBB profile.
California Automatic Renewal Law Resources
If your concern centers on subscription disclosures and renewals:
California Automatic Renewal Law Overview
Your Credit Card Issuer
