YOUKU User Reviews

What users say

Top reviews

What a lousy app

Your app sucks!

Subtitles

Subtitles too small and unreadable on a white/clear background. I won’t renew until fixed.

Don’t subscribe annually

The app is under development for loading slowly and hard to find good dramas. Not a friendly app

My language Hindi

Please dubbed Hindi language series i like this app

Arabic language please

We need arabic language translation please

垃圾軟件霸凌我的觀感空瓶也不管!

能不能屏蔽不想看的電視推薦啊,新上就不能屏蔽,要霸我屏幕還是爆我屏幕啊?掀桌咖她配在我主頁出現嗎?之前屏幕了王猴惡毒演技的那部黑夜,結果給我在會員頁面出現,每次簽到都要霸我屏,妳這是在霸凌我bully我。。垃圾軟件!對了還不管空瓶,天天整些有的沒的飯圈文化,惡心霸凌觀眾!

Lacking

No built in screen shot tool, random dimming of videos for no reason I can find that isn’t reflected on other apps, difficulties going in and out of window in window, I could go on. I have IQIYI, Tencent, and youku and youku is the one I find myself liking the least.

Can’t log in on tv app

I’ve started a subscription and deleted it in the same day. Everything was fine of my phone. Downloaded the app on my tv and nothing I did would let it log in. I was constantly told my email/username was innocent after JUST making the account. I’ve tried all day to make it work. Nothing. So I just deleted it.
Show more

Scam

Said $3.59 per month but they charged me $5.99
I’m not the only on complaining about subcription price and i took screenshot of what the app showed me monthly cost and what i got charged when i was paying. That’s very transparent that you charged me higher than what you showed on screen.

لا يوجد ترجمة عربي

كان في السابق موجود ترجمة بالعربي الان بعد تجديد الاشتراك تفجأت بعدم وجود ترجمة 😭

stupid vip

ive seen NO dramas that arent free. at best you get the first few episodes for free, like "veil of shadows" for up to ep 5. before, ive always known and remembered youku for being free since i dont have the money to get vip nor the membership on youtube, but now that reputation is ruined. i wait many days for a drama to release, only to find out i cant even watch it because im broke... not recommended if you dont want to be disappointed.
Show more

Promotion not a promotion 😡

I saw a special package for $0.99 and thought it would last for at least a week, but it only gave access to a couple of episodes. That’s on me for assuming, so fine.

Then I decided to purchase the VIP option because it showed a 40% discount from$5.99 to $3.59, which sounded like a great deal. But there was no discount at all — I was charged full price.

It’s not about the money, it’s the false advertising that’s frustrating. I tried to give the benefit of the doubt, but now I understand why the reviews are sitting around 2.5 stars. I really disappointing with this app! The reason I gave you this much is because of Zhang Linghe’s movie otherwise -0 😡😡
Show more

Subscription

I paid for the VIP subscription & watched 4 VIP episodes but when I tried to watch the 5th one, it said only vip can watch it .?? I’m confused .you guys are just tryna scam people out of money or what ?

Good price but app needs some serious updates

I’ve been using this app mostly on my AppleTV 4K streaming device for over two years off/on without many issues. Created account using my Gmail then login on AppleTV 4K. The subscription price within the app can sometimes be more expensive or cheaper. When compared to the price within in iPhone under your account/subscription section. There you can always see different subscription plans/price. It takes a few minutes for subscription to activate. May need to reboot the app a few times as well to be able to watch. There are some pretty good dramas and they have some great donghua anime that I really enjoy.

The app can use some major user intuitive updates. Subtitles sometimes will change on its own then I have to change back to English. Can be annoying at times. Will be nice if the app can track what episodes you’ve watch to pick up where you left off on. The search filter function can be better and is also annoying. My major complaints is there’s no 4K resolution content. Admin pleased update to have 4K streaming.
Show more

Bien MAIS

Bon application y a pleins drama sur ça rien a dire, ce qui est chiant c’est que y a des francais aussi qui regarde donc ce serais bien de mettre les traduction en français quoi

Response from developer

We value your feedback and are committed to expanding our resource library to bring more accurate subtitles/dubbing to your region. Please feel free to email us at YoukuGlobalService@alibaba-inc.com; you can also open YOUKU, go to "My Account," and select "App Feedback" to tell us your needs.

자동더빙

어플 좋고 편한데 ㅠ 이상한 언어로 자동더빙되서 소리가 겹쳐요 이거 어케 없애나요ㅠ

Response from developer

소중한 의견을 공유해 주셔서 감사합니다. 고객님의 만족은 저희의 원동력입니다. 건의사항이나 의견이 있으시면 YoukuGlobalService@alibaba-inc.com으로 이메일을 보내주시거나, YOUKU 앱을 실행하신 후 "내 계정"에서 "앱 피드백 기능"을 선택해 주세요. 고객님의 소중한 의견을 기다리겠습니다.

댓글자막!!!

안드로이드에서 댓글 쓸때는 아무 문제가 없는데 아이폰이나 아이패드로 댓글달면 받침을 쓸 수 없더라구요 ㅠㅠ 고쳐주세욥!!!

Response from developer

소중한 의견 감사합니다. YoukuGlobalService@alibaba-inc.com으로 이메일을 보내주시거나, YOUKU 앱을 실행하신 후 "내 계정"에서 "앱 피드백"을 선택하여 의견을 남겨주시면 감사하겠습니다. 향후 업데이트를 통해 해당 문제를 해결할 수 있도록 최선을 다하겠습니다. 고객님의 긍정적인 피드백은 저희에게 큰 힘이 됩니다. 앞으로도 많은 관심과 성원에 감사드립니다!

Could easily be better

I guess the international app is worse than the Asian one. The subtitles are too big even when you select the smaller ones, and PLEASE ADD A WISHLIST.

Barely any good one vip has all the good ones

Dd

Great potential

Paid VIP, (4x cost of the Chinese version) to get really bad (heavy) compression on all the video at 1080p and no option for 4k. Very disappointing but hopefully this will be resolved and the app will then be a 5 star contender.