YOUKU User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral15.5% of reviews
Negative experience68.5% of reviews

~ Based on 336 written reviews from the US App Store.

What users say

Is YOUKU Safe?

YOUKU-Drama, Film, Show, Anime does not appear safe based on available data. AppsHunter Safety Score for YOUKU is 49/100.

This assessment is based on 410 user ratings, with an App Store average of 2.4/5.

Safety Analysis

26.6% of ratings point to a safe experience
9.3% of ratings suggest some concerns
64.1% of ratings point to a risky experience

~ Based on 410 App Store ratings for YOUKU.

Is YOUKU Legit?

YOUKU-Drama, Film, Show, Anime appears legitimate, with a few gaps. AppsHunter Legitimacy Score for YOUKU is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dubbed and subtitled

Im Asian and live in the USA. I first downloaded the app in my phone to see if there my language dubbed and yes there is. So I subscribed and downloaded the app in TV, but i cant change to any languages dubbed. Yes, there is my language subtitle but it’s so small and cant change size. It’s so annoying.
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Sign up/ login process outdated

I tried to login in to my Roku tv but it said it needs a Username and password, but I couldn’t see a way to find the password, because I made an account with google. Update the app on the Roku tv. It needs to show a login using google option. Fix now!

결제했는데 안 됨

결제하고 돈도 빠져나갔는데 결제가 안 됐대요 ㅠ

Complaint

It says vip 3.59$ but when I want to pay 7.59$ do you want to scam me?!!!!!!!!!!(

MONEY HUNGRY

Already paid VIP and still asking for more money to watch other episodes. Money hungry app 🙄

False advertising

Limited shows and overcharged.

Worst aap

The moment I downloaded it the icon was not viable on the homescreen and i was not able to delete it

What a lousy app

Your app sucks!

Subtitles

Subtitles too small and unreadable on a white/clear background. I won’t renew until fixed.

Don’t subscribe annually

The app is under development for loading slowly and hard to find good dramas. Not a friendly app

My language Hindi

Please dubbed Hindi language series i like this app

Arabic language please

We need arabic language translation please

垃圾軟件霸凌我的觀感空瓶也不管!

能不能屏蔽不想看的電視推薦啊,新上就不能屏蔽,要霸我屏幕還是爆我屏幕啊?掀桌咖她配在我主頁出現嗎?之前屏幕了王猴惡毒演技的那部黑夜,結果給我在會員頁面出現,每次簽到都要霸我屏,妳這是在霸凌我bully我。。垃圾軟件!對了還不管空瓶,天天整些有的沒的飯圈文化,惡心霸凌觀眾!

Lacking

No built in screen shot tool, random dimming of videos for no reason I can find that isn’t reflected on other apps, difficulties going in and out of window in window, I could go on. I have IQIYI, Tencent, and youku and youku is the one I find myself liking the least.

Can’t log in on tv app

I’ve started a subscription and deleted it in the same day. Everything was fine of my phone. Downloaded the app on my tv and nothing I did would let it log in. I was constantly told my email/username was innocent after JUST making the account. I’ve tried all day to make it work. Nothing. So I just deleted it.
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Scam

Said $3.59 per month but they charged me $5.99
I’m not the only on complaining about subcription price and i took screenshot of what the app showed me monthly cost and what i got charged when i was paying. That’s very transparent that you charged me higher than what you showed on screen.

لا يوجد ترجمة عربي

كان في السابق موجود ترجمة بالعربي الان بعد تجديد الاشتراك تفجأت بعدم وجود ترجمة 😭

stupid vip

ive seen NO dramas that arent free. at best you get the first few episodes for free, like "veil of shadows" for up to ep 5. before, ive always known and remembered youku for being free since i dont have the money to get vip nor the membership on youtube, but now that reputation is ruined. i wait many days for a drama to release, only to find out i cant even watch it because im broke... not recommended if you dont want to be disappointed.
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Promotion not a promotion 😡

I saw a special package for $0.99 and thought it would last for at least a week, but it only gave access to a couple of episodes. That’s on me for assuming, so fine.

Then I decided to purchase the VIP option because it showed a 40% discount from$5.99 to $3.59, which sounded like a great deal. But there was no discount at all — I was charged full price.

It’s not about the money, it’s the false advertising that’s frustrating. I tried to give the benefit of the doubt, but now I understand why the reviews are sitting around 2.5 stars. I really disappointing with this app! The reason I gave you this much is because of Zhang Linghe’s movie otherwise -0 😡😡
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Subscription

I paid for the VIP subscription & watched 4 VIP episodes but when I tried to watch the 5th one, it said only vip can watch it .?? I’m confused .you guys are just tryna scam people out of money or what ?