YouMail Reviews: Is It Legit?

Customer Experience

Positive experience42.8% of reviews
Neutral8.1% of reviews
Negative experience49.1% of reviews

~ Based on 470 written reviews from the US App Store.

What users say about YouMail

Is YouMail Safe?

YouMail: Spam Call Blocker appears safe based on user ratings. AppsHunter Safety Score for YouMail is 94/100.

This assessment is based on 99,685 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 99,658 App Store ratings for YouMail.

Is YouMail Legit?

YouMail: Spam Call Blocker appears to be a legitimate app. AppsHunter Legitimacy Score for YouMail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not sure - have questions

I installed this app to test drive it for the month. During set up, it stated I had to turn on or disable certain features in my iPhone. One that I thought was interesting is that it stated the option to “Silence Unknown Callers,” must be selected in the ON position for this YouMail app to work properly. Can someone please tell me why this is because otherwise I feel like I am paying for features that come free with my phone.
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It’s a trap - you can’t cancel

Don’t fall for the fake reviews- they don’t let you cancel

Great system!!

I do realize that lots of people say “I don’t leave a lot of reviews”. But I’m telling you I don’t.

I honestly felt compelled to leave one because this is one of the greatest purchases I’ve made on my iPhone. Like so many of you reading this I have been inundated with spam calls. I’ve tried all kinds of strategies, including answering the phone. Wasting their time. Yelling at them and ignoring. Nothing ever worked.

I installed YouMail and set it up. It was ridiculously easy, although I will say you have to pay a little bit of attention. But it’s not bad at all. It has been amazing.. Overall spam calls have dropped 90%. I’m talking attempts to call me because nothing is coming through it. It’s unbelievable. Just for clarity you do get a notification on your regular iPhone phone app that a call came through, but it never actually comes through all the way it gets blocked by YouMail. Very quickly after the first couple of the attempts, the spammers will give up.

Absolutely love it
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We are breaking up

Now I see how little loyalty mattered to you.

There is only so far devotion can be stretched before it breaks. You took mine for granted, and when your true measure was revealed, I swiftly found a replacement.

My Ron Jeremy-style outgoing voicemail may need to be reborn elsewhere, but let this be clear: you were never irreplaceable. Your greed carved the path to this farewell.
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Buyer Beware — Nearly Impossible to Cancel

I’ve never experienced such a frustrating cancellation process. Most subscription services make it easy to cancel directly through their app or website. Not YouMail. I’ve spent months trying to cancel an $8 monthly subscription, contacted support repeatedly, and even involved my credit card company. Yet I’m still being charged. There is no straightforward way to cancel. How is this acceptable under FTC consumer protection standards? Completely unacceptable. Buyer beware!
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Amazing app and Free

I’ve used this app for years now and it’s the best ever the fact that I utilize the free version for years and their features are so great speaks highly of the company

Spam killer

I would receive three to five spam calls a day. Even after registering my number with the DoNotCall.gov site and asking the callers to stop calling me the calls continued. Those days are over since installing YouMail. Stops spam calls dead in there tracks while letting legitimate calls through. Thank you YouMail.
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Waste of money

Since I got this app, I’ve been receiving more spam calls than usual loll

Great tool

Very useful

THE BEST and FUNNEST

I’ve been using YouMail since the early/mid 2000s and it’s so fun to customize each callers personal vm and all the other perks they’ve added is just so neat and not like any other voicemail service out there. Plus the deletion of your personal info from just about every database you can think of. Use it! I would love to be a rep or a sponsor for YouMail because, of how much I believe in the product and my knowledge and length of use of YouMail. Pretty please!!!!! Lol
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Money well spent!

Love it! Love it! Love it! This is some of the best money I ever spent. I was literally getting over 50 spam calls a day - mostly Medicare. Youmail has now removed my name from 1,022 sites selling my public information. This morning I had only 5 spam calls. Wonderful! Thanks Youmail.

Finance

Love this app had it for a long time I rely on it

Very good.

It’s working great. Best voicemail out there.

Unclear Subscription Cancellation, uses Dark Patterns

This site makes it an annoying and unclear process to cancel your subscription. I paid for a month but wanted to cancel… in the YouMail web app it even says no active subscription and no upcoming bills. Go figure… they still charged me because you have to cancel through stripe and they do NOT make that clear. So this is an app that uses dark patterns to make you think your subscription is cancelled. I am pretty livid.
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Fraud

It tried to charge me and I never agreed to it in trial or otherwise.
Update: it tried to charge me again after deleting my account

Uses AI for both "chat" and "email" support

I tried asking them how to disable the marketing spam notifications, a recent one trying to warn me about qr code wifi or some such tech scare, and the AI agent that pops up when you tap "email us" tells me straight up wrong information on how to disable the spam.

I then tapped "chat with us", AI agent, then tapped "email us" again, literally the same AI agent window popped up again.

I'm still annoyed you're giving me push notifications that are not voicemails or missed calls, but now I'm righteously indignant you threw AI trash in my face. This review will stay up, stay one star, and will be refreshed every version update until AI is completely removed from your app.
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Fraud

It tried to charge me and I never agreed to it in trial or otherwise.

Winner Winner

Winner Winner Chicken Dinner, Very Useful I Love It. I’ve used email for a long long time and while I wish it was cheaper I find it incredibly valuable and helpful in my day-to-day life especially if I am outside of the United States. I get emails notifying me of calls, etc. there’s no doubt winner winner YouMail protects me from spam while I’m having dinner🤙🏻
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Spam Free in One Day.

I had previously used Hiya, which worked well at first but then started letting dozens of spam calls a week through. I installed YouMail, and within a day after setting up the call screening I’ve literally had no more spam calls. Not just no more spam voicemails, but not even any spam calls. Not sure how that is possible, but it works. I was seriously considering giving up my phone number and starting fresh until YouMail. Thank you for making an app that actually does what it’s supposed to do.
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Thanks!!!

When you make the mistake of donating to a US political party and then your phone is denial of service attacked with text messages - YouMail just might save your life!