YouMail User Reviews

Customer Experience

Positive experience41.9% of reviews
Neutral8.3% of reviews
Negative experience49.8% of reviews

~ Based on 444 written reviews from the US App Store.

What users say

Is YouMail Safe?

YouMail: Spam Call Blocker appears safe based on user ratings. AppsHunter Safety Score for YouMail is 94/100.

This assessment is based on 98,847 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 98,847 App Store ratings for YouMail.

Is YouMail Legit?

YouMail: Spam Call Blocker appears to be a legitimate app. AppsHunter Legitimacy Score for YouMail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still receive spam calls

I still receive spam calls. They try to get you to purchase a plan with them so I’m guessing they still allow a few through for that purpose. I’m pretty sure you can just find out how/where your number has been leaked and fix spam calls that way; I think I’ll do that.

Getting spam calls all day long

Over and over. No “help” section provided to troubleshoot.

Good app, was better, pro version is expensive, won’t renew unless they fix things

I’ve been using YouMail for a number of years now, and I use the professional version first tier, and for the most part it’s pretty good. I was able to obtain a local number for the forwarding number, and so I can use my Youmail account for my landline as well, and I don’t incur long distance charges. However as it is based out of the US, unless one has unlimited US calling, every time one’s phone forwards to voicemail one will incur a long distance charge, and if one calls in using the access number to listen to one’s voicemail, one will incur a long distance charge. I don’t think they will offer a local access number for one’s calling area for the free version.



I am not a fan of the new layout of the app. It is confusing. Now there are two main tabs, Voicemails and Calls. Why? Isn’t every entry in the app a “call”? not liking the app much now, besides, as a blind user, I use Voiceover, and now I cannot click on a “Call” or “voicemail”, and listen to it on the app. it will not play it at all. I can move or delete or block, but listen? Not working! Super annoying, please fix this! I need to call in using the Voicemail Access Number to listen to the voicemail.
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Spam Calls Continue

I initially signed up for paid services to help ease spam calls. 3 months later and the spam calls are just as bad. I wish there were an option through YM to stop the incoming call before the phone rings. Maybe YM works better for businesses but I believe the best option is to block all unknown callers in phone settings.
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Not working

I’ve been getting at least two or three spam calls a day. YouMail has failed to block a single one so far.

Not 100% Effective

Every now and then calls are going to my factory voicemail. I have made any changes for it to not work properly. I’m too the point of removing this app.

Gr8 Spam Blker

First day I had this it blocked 144 robo calls. This app is amazing!

5 stars

Used for years. love it.

Wally

Always a pleasure

Best App

I’ve been using this for years, I just love it

Glitchy and Crashes

The app used to be awesome, but on older iPhone models it is glitchy and crashes constantly. It is virtually unusable for me. And I don’t think I should upgrade my phone to use this one app.

Doesn’t block spam calls

I thought this app blocked spam calls coming into my iPhone but I was mistaken spam call still come through I’m kind of curious as to why my iPhone knows that it’s a spam call but this app does not recognize that it’s a spam call like it’s supposed to very confused may look into another app to see if it’s any better at doing the job it’s supposed to.
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Good Service

Happy to have this service, it really works!

Scammer

I signed up for the free trial and they charged me for a year

Hard to stop services

A lot of my calls that I needed were getting blocked and so I deleted the app, but they kept blocking my calls. I deleted my account account, but apparently missed a step and so I now have to figure out how to delete it. In the end, it was a very annoying app.

Voicemail issues.

Some of my voicemails are reverting back to the factory voicemail. I have chatted and called. When calling no one will answer the phone! And no resolution to this matter to the point of deleting this app if issues aren’t fixed ASAP!

Mrs

Great

Doesn’t actually stop spam calls

I’m still getting just as many spam calls. The only way it will stop them is if you set it to block calls that aren’t in your contacts. You can do that through the iPhone settings, you don’t need the app for that. The only thing useful to me is the feature that removes you from data broker websites.
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Awesome!!

YouMail is an outstanding service and one of the best apps I’ve used. Friends and callers frequently comment on my personalized greetings, and everyone seems to love them!

The spam-blocking features work exceptionally well. My phone now filters out most unwanted and scam calls, which has drastically reduced the number of fake calls I receive.

Thank you, YouMail team, for providing such a reliable and effective service!
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Scam

I signed up for the 7 day free trial. I cancelled the next day. They confirmed via email that the cancellation went through and I wouldn’t be charged. I was charged nearly $80 and had to dispute the charge through my credit card company.