Horrible App
I have never had an issue connecting things but this app is horrible. I got 2 of the Luna Mist Diffusers because I loved the features you could use with it in the app. Now I cannot use a thing. Extremely disappointed!
Sooooo frustrating
I have deleted and re-downloaded this app but the issue with the timing for the sound and light is incredibly frustrating making me not want to even use it anymore. Even when the time set for the sound is at least 10 min after the time for the light the error message still pops up. It’s very glitchy.
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Unable to recreate a routine
My AromaConnect has been perfect, however after getting disconnected from the power, it will no longer allow me to recreate my routine. Keep receiving sound start time should be greater than LED and diffusion start time. No matter what I do, I receive this message. What a piece of junk.
Impossible/ update
I bought this hoping for a good product. But this has been a nightmare. I had it connected once, but couldn’t set it up correctly on the app, then i had to change the internet and it recorded the info ok but would not connect again i reset the light to factory settings , it idid not help then i deleted the app and downloaded again. I upgraded the settings. I send the email to reset password, but never receive a link.
Im ready to return it if i cant get help.
UPDATE: i finally found a link reset email in my junk box and was able to rest that. But it will not connect no matter what!
I made sure location was on and went to check wifi but it shoes no wifi at all for the appliance nor anyway to redo that now.
I did the swipe and try to reconnect , I don’t know how many times!
I rebooted my phone as well, NOTHING WORKS! At least as far a the app is concerned.
Very very dissappointed and frustrated
Forget going to app support it just takes you to the ordering site for young living
UPDATE: it finally connected after about the 20th try. I then set up routines etc.
then the next day went to hit rest routine and they had all disappeared! It shows it connected to blue tooth in my blue tooth file, but not in the app. So i had to connect it again and go through the whole multiple tries again!
This is aggravating i guess the only way to really work it good is to do it manually.
Update: its been working fine since last update but recently started turning on by itself and not running according to the settings, i cannot set the times on it anymoreto adjust length of time to run or diffise etc the box comes up empty
Im ready to return it if i cant get help.
UPDATE: i finally found a link reset email in my junk box and was able to rest that. But it will not connect no matter what!
I made sure location was on and went to check wifi but it shoes no wifi at all for the appliance nor anyway to redo that now.
I did the swipe and try to reconnect , I don’t know how many times!
I rebooted my phone as well, NOTHING WORKS! At least as far a the app is concerned.
Very very dissappointed and frustrated
Forget going to app support it just takes you to the ordering site for young living
UPDATE: it finally connected after about the 20th try. I then set up routines etc.
then the next day went to hit rest routine and they had all disappeared! It shows it connected to blue tooth in my blue tooth file, but not in the app. So i had to connect it again and go through the whole multiple tries again!
This is aggravating i guess the only way to really work it good is to do it manually.
Update: its been working fine since last update but recently started turning on by itself and not running according to the settings, i cannot set the times on it anymoreto adjust length of time to run or diffise etc the box comes up empty
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Waste
No matter what I try the Lunamist will not connect to the app! So frustrating!!!
