My new obsession
Absolutely love the pizza from Your Pie. Can’t get enough of it.
War Eagle!
Kid tested, Father approved..
Megan Provost
We love Your Pie in Buford! They are always so kind and their food is delicious!
.
Excellent flavor, and the service is top notch , this place is always sparkling clean
Combo
I wish there was an option on the app to order a combo meal.
Birthday gelato
March 2026
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Upgrading review to 3 stars, since the Thanx app does award free birthday gelato, unlike the restaurant internet appliance which nags about birthday, but never awarded the birthday gift.
Upgrade to 3 stars is also for the ability to file receipt photo for affinity points. Other restaurants with Thanx require credit card registration —- Looking at you bundt cake!
January 21, 2026
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If I could downgrade the app below 1 star, I would. A recent promotion offered 50 bonus points for a weekend visit/purchase of the current LTO menu feature. Apparently the points were only awarded via an on-line order or via direct-click of the email promo. No bonus points were added for photo receipt submission.
While Thanx’s app build vastly improved the product imagery and may foster higher top-of mind-awareness and on-line order metrics, the customer loyalty engagement aspect remains user hostile and flawed.
I hope the ERP/CRM elements of Thanx have improved Your Pie franchisee operations because the customer loyalty element of the app continues to erode.
November 20, 2025
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This app ebb and flows horridly. Just when the update with QR codes, instead of bar codes, was settling in and becoming user friendly, an insipid user hostile build is released.
——————-
Upgrading review to 3 stars, since the Thanx app does award free birthday gelato, unlike the restaurant internet appliance which nags about birthday, but never awarded the birthday gift.
Upgrade to 3 stars is also for the ability to file receipt photo for affinity points. Other restaurants with Thanx require credit card registration —- Looking at you bundt cake!
January 21, 2026
—————————-
If I could downgrade the app below 1 star, I would. A recent promotion offered 50 bonus points for a weekend visit/purchase of the current LTO menu feature. Apparently the points were only awarded via an on-line order or via direct-click of the email promo. No bonus points were added for photo receipt submission.
While Thanx’s app build vastly improved the product imagery and may foster higher top-of mind-awareness and on-line order metrics, the customer loyalty engagement aspect remains user hostile and flawed.
I hope the ERP/CRM elements of Thanx have improved Your Pie franchisee operations because the customer loyalty element of the app continues to erode.
November 20, 2025
—-—————————-
This app ebb and flows horridly. Just when the update with QR codes, instead of bar codes, was settling in and becoming user friendly, an insipid user hostile build is released.
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Response from developer
Thank you for taking the time to leave feedback. We're constantly working to improve the app, so feedback like this is helpful. If you ever have any trouble in the app, please contact our Support team through the Support section of the app and we'll be ahppy to assist.
Love it
Always delicious and friendly service
Needs Improvement
Please fix the app so that it works with autocomplete. It would be nice if the app let you order everything that you can order in the restaurant. And not have such strict limitations on the toppings. It also needs the ability to properly manage credit cards. The first attempt to add my credit card said it was expired. But the real issue was that when I copied and pasted the number it had spaces in it that the field did not account for. I also did not see a way to remove or edit a credit card, and now it's hard for me to tell which one is in there correctly because I had to add it twice. It would also be nice if it accepted Apple Pay, which is much simpler.
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Simply horrid update and flawed product promo
January 21, 2026
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If I could downgrade the app below 1 star, I would. A recent promotion offered 50 bonus points for a weekend visit/purchase of the current LTO menu feature. Apparently the points were only awarded via an on-line order or via direct-click of the email promo. No bonus points were added for photo receipt submission.
While Thanx’s app build vastly improved the product imagery and may foster higher top-of mind-awareness and on-line order metrics, the customer loyalty engagement aspect remains user hostile and flawed.
I hope the ERP/CRM elements of Thanx have improved Your Pie franchisee operations because the customer loyalty element of the app continues to erode.
November 20, 2025
—-—————————-
This app ebb and flows horridly. Just when the update with QR codes, instead of bar codes, was settling in and becoming user friendly, an insipid user hostile build is released.
—————————-
If I could downgrade the app below 1 star, I would. A recent promotion offered 50 bonus points for a weekend visit/purchase of the current LTO menu feature. Apparently the points were only awarded via an on-line order or via direct-click of the email promo. No bonus points were added for photo receipt submission.
While Thanx’s app build vastly improved the product imagery and may foster higher top-of mind-awareness and on-line order metrics, the customer loyalty engagement aspect remains user hostile and flawed.
I hope the ERP/CRM elements of Thanx have improved Your Pie franchisee operations because the customer loyalty element of the app continues to erode.
November 20, 2025
—-—————————-
This app ebb and flows horridly. Just when the update with QR codes, instead of bar codes, was settling in and becoming user friendly, an insipid user hostile build is released.
Show more
Response from developer
Thank you for taking the time to leave feedback. We're constantly working to improve the app, so feedback like this is helpful. If you ever have any trouble in the app, please contact our Support team through the Support section of the app and we'll be ahppy to assist.
LOVE
My family loves eating here! Everything we have tried is so good!
App is confusing
Improve your app
My favorite pizza
Best pizza in the area
Love Your Pie, hate the new app
Your Pie is great! The old app was great! This new app that keeps badgering you to put in your credit card info… not so great. I use Apple Pay so it wouldn’t work anyway, but I don’t love the idea of putting my credit card info anywhere that isn’t a payment terminal or a known-PCI-Compliant platform like Stripe or Shopify. My info may be encrypted but they’ve got to have a way to match it to card swipes and that’s an instant NO for me. They’re also trying to dark pattern you into entering your card info whenever you scan receipts so that’s even worse. 0/10 wouldn’t recommend the app
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Rewards is Broken
The old app worked great, but the new one keeps me locked in a loop constantly trying to log in
Easy!
Easy to use!
Rewards changed
Have to register a credit card to earn rewards. What idiot thought this was a good idea
Why do they need my credit card?
It is ridiculous that they make you 1) save your credit card info in their system AND 2) use that particular card when ordering in order to earn points automatically. They allow you to go through the manual process of uploading receipts, but it is ridiculous they would force people to choose. What are they doing with the credit card info???
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Love Your Pie, hate the new app
Your Pie is great! The old app was great! This new app that keeps badgering you to put in your credit card info… not so great. I use Apple Pay so it wouldn’t work anyway, but I don’t love the idea of putting my credit card info anywhere that isn’t a payment terminal or a known-PCI-Compliant platform like Stripe or Shopify. My info may be encrypted but they’ve got to have a way to match it to card swipes and that’s an instant NO for me
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Terrible App
Absolutely abysmal ordering experience. The app is so glitchy it is not actually possible to place a curbside pickup order, even though the option is offered. The app simply doesn’t work.
Recent update
What an awful update and new ux. Couldn’t even order. Still awful
