YourSixOS User Reviews

Top reviews

False Alerts every night

The camera picks up every shadow and sends way too many false alerts.

Used to be great

Used to be great, especially on Android it was even better. Now it’s terrible. They tried to make it “look” nicer and ruined the practicality. We use vertical view cameras for our entrances to capture more in the hallways leading to and from our doors, and you used to be able to see the entire view on your phone, plus could zoom into some areas. Since the “styling” update a few months ago, it now opens the camera views in a smaller window and does not scale the video feed to match, so on our most important cameras that we spent thousands of dollars to have, we can’t view and monitor the top or bottom 15-20% unless we pinch to zoom out, which freezes the feed AND doesn’t stay so when you let go, it bounces back to zoomed in. Now if someone is trying to break in, we have to export the footage while on the phone with PD just to see the person and give a description. Absolutely awful update decision and I thought for sure they’d fix this, which is why I waited before writing a review, but like I said it’s been many months now and there has been a handful of updates, none of which address this major flaw. To be clear, I’ve also tried to get around this by using other iPhones and they all do this. ADD A VIDEO SCALING OPTION, FIX THE EXISTING VIDEO SCALING WITH SCREENS, or our business will pull out. We are one of the largest Bay Alarm accounts on the west coast and cannot afford to lose money because some devs decided the video feed looks more aesthetically pleasing if it auto scales to the center and doesn’t allow you to zoom out. Fix this
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Response from developer

I have resolved this issue. Expect it to come out in the next version (26.1.12). We rely on your feedback, if you expect any issues, use the Feedback tool within the app. This will get to us faster than an app store review

New update fixed nearly everything

Wow. The new update is light years ahead of the old one. Your cameras pop up when you load it. You can move them now and reposition them from your phone. The event timeline works. Just, wow.

Only thing keeping it from a 5-star is the “next event” banner plastered across the camera view. Guys, don’t superimpose buttons over the camera view. This is a phone app. The screen’s not that big. It’s usable if you turn the phone sideways and the view pops into full screen, but it’s still covering up 15-20% of the view.
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Response from developer

Thank you for the feedback, we will strive to improve this

No instructions or help files.

What a user-hostile piece of garbage. Why can’t I just see the cameras at my job site? Select the site and boom - cameras should just pop up. That should be the default, not a blank screen. Why would I want to build a view every time? And btw the views don’t build. At least I can’t figure it out. “Add all” doesn’t add all. Just selects the one. And Nothing ever actually gets added to the view. (And is it a “view” or a “matrix”?) I can select cameras to add, but can’t actually add them. So I get to save a blank screen. Yea.

Need a user manual if you make stuff this difficult and un-intuitive. Or better yet, just pony up the money for someone else’s GUI.

Terrible. F.
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Just ehhh

Apple support is bad, cannot view cameras, issues logging in. Just unfortunately the platform doesn’t hold up to other companies such as ring or even cheap camera apps made for Walmart plug in security cameras. This company needs to work on their user interface and make it more friendly to the consumer.
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Response from developer

If you have any issues then best way to get help is to press the "Feedback" button in the "More" menu. That will allow me to help you directly

App doesn’t work

I put in my email and press the button to log in and it deletes my email and it’s blank

Response from developer

If you have any issues with the app, please try using the "Feedback" button in the "More" menu. I can help you individually and resolve any issues

This program does not work.

If this is supposed to provide live action as a security device but takes up to 15 minutes to load the feed it’s useless

Response from developer

If you have any issues with the app, please try using the "Feedback" button in the "More" menu. I can help you individually and resolve any issues

Works very well, fast and smooth

Really like the mobile app. Very user friendly and smooth.

It works great!

Compared to the old Axis Guardian app, this app is fantastic

Terrible, slow and laggy I just gave up on it

Old app I used although not perfect got the job done. This app is crap. I honestly would not know were to start. Ill just state the most important. Almost impossible going to a specific point in the past. It will keep loading and bring you back to live and then sometimes even live freezes. I have to constantly tell it what cameras to bring up to view doesn't auto connect to the cameras. It renders this system useless. Whats the point if security cameras when using this app?!?
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Response from developer

Thank you for your feedback. I have a few items that will help address your concerns: 1. You can now save the views you create by tapping the save button in the Views section. This will prevent you from having to recreate the view each time. 2. We do have a date button that allows you to jump to dates in the past. Tap on the button that shows the current date and time, that will show a calendar date picker 3. To help you with the slow loading of your cameras, please use the Feedback button in the app, this will send me the logs from your device and allow me to better figure out what problem your device has in particular

Bad updates

The old YourSix was great—one click and all the cameras came right up. Now, I have to create the views I want, and the feed is always so slow to come up. And you have to do several maneuvers to arm/disarm, whereas the old version had that button right there when you logged in.
Not sure why the changes, but it’s made the user interface far less convenient.
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Response from developer

Thank you for your feedback. I have a few items that will help address your concerns: 1. You can now save the views you create by tapping the save button in the Views section. This will prevent you from having to recreate the view each time. 2. We also do plan to make the arm/disarm functionality more easily accessible from the VMS page, this will be coming in a future update 3. To help you with the slow loading of your cameras, please use the Feedback button in the app, this will send me the logs from your device and allow me to better figure out what problem your device has in particular

Sloooooooooow!

Not good, have to search though the whole day to find anything all the while trying to get past the dreaded spinning wheel, don’t dare touch the screen wrong, youll have start over. Needs a time stamp,

Response from developer

Thank you for your feedback. I'd love to work with you to improve the app. The best way to help me do that is use the Feedback button in the app. This will send me device logs and other diagnostic information that help me figure out your individual issue. I have previously helped many customers resolve their issue in this way, Thank you