False Alerts every night
Used to be great
Response from developer
I have resolved this issue. Expect it to come out in the next version (26.1.12). We rely on your feedback, if you expect any issues, use the Feedback tool within the app. This will get to us faster than an app store review
New update fixed nearly everything
Only thing keeping it from a 5-star is the “next event” banner plastered across the camera view. Guys, don’t superimpose buttons over the camera view. This is a phone app. The screen’s not that big. It’s usable if you turn the phone sideways and the view pops into full screen, but it’s still covering up 15-20% of the view.
Response from developer
Thank you for the feedback, we will strive to improve this
No instructions or help files.
Need a user manual if you make stuff this difficult and un-intuitive. Or better yet, just pony up the money for someone else’s GUI.
Terrible. F.
Just ehhh
Response from developer
If you have any issues then best way to get help is to press the "Feedback" button in the "More" menu. That will allow me to help you directly
App doesn’t work
Response from developer
If you have any issues with the app, please try using the "Feedback" button in the "More" menu. I can help you individually and resolve any issues
This program does not work.
Response from developer
If you have any issues with the app, please try using the "Feedback" button in the "More" menu. I can help you individually and resolve any issues
Works very well, fast and smooth
It works great!
Terrible, slow and laggy I just gave up on it
Response from developer
Thank you for your feedback. I have a few items that will help address your concerns: 1. You can now save the views you create by tapping the save button in the Views section. This will prevent you from having to recreate the view each time. 2. We do have a date button that allows you to jump to dates in the past. Tap on the button that shows the current date and time, that will show a calendar date picker 3. To help you with the slow loading of your cameras, please use the Feedback button in the app, this will send me the logs from your device and allow me to better figure out what problem your device has in particular
Bad updates
Not sure why the changes, but it’s made the user interface far less convenient.
Response from developer
Thank you for your feedback. I have a few items that will help address your concerns: 1. You can now save the views you create by tapping the save button in the Views section. This will prevent you from having to recreate the view each time. 2. We also do plan to make the arm/disarm functionality more easily accessible from the VMS page, this will be coming in a future update 3. To help you with the slow loading of your cameras, please use the Feedback button in the app, this will send me the logs from your device and allow me to better figure out what problem your device has in particular
Sloooooooooow!
Response from developer
Thank you for your feedback. I'd love to work with you to improve the app. The best way to help me do that is use the Feedback button in the app. This will send me device logs and other diagnostic information that help me figure out your individual issue. I have previously helped many customers resolve their issue in this way, Thank you
