Foreigner in Taiwan
Traveling to Taiwan. This app only works well with a strong WiFi or 4G/5G. My phone had LTE the whole time so the buffering is super annoying. I also had a charge for a driver who waited 3 minutes for me…I was standing curbside and saw no yellow taxi waiting for me in those 3-10 minutes. The app’s policy is such that it cost me $40 NTD and no taxi ride (it’s not that much, but there are no checks and balances for dishonest yoxi taxi drivers.
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Response from developer
We're truly sorry for the inconvenience caused during your ride. Please email your ride date, time, and contact information to cs@yoxi.app. We'll handle the issue as soon as possible and keep improving our service for a better experience.
iOS 開啟就當機
重複解除安裝，再安裝。依然會當機。無法使用
Response from developer
感謝您的評分，如在使用 yoxi 期間碰到任何問題，懇請撥打 yoxi 客服電話02-81615808， yoxi 會將每一位顧客的問題建檔並專案處理，期待能與您有最直接的溝通，其他對於功能上的想法與建議也請不吝賜教，感謝您的體驗搭乘並幫助 yoxi 往更好的移動服務邁進!
地圖完全沒用
司機完全找不到人
Response from developer
感謝您的評分，如在使用 yoxi 期間碰到任何問題，或是希望yoxi可以優化改善的地方，都歡迎您 E-mail至客服團隊：cs@yoxi.app，讓yoxi 往更好的移動服務邁進!
加油
優惠很吸引人，希望計程車素質能跟上其他平台
Response from developer
感謝您的體驗與支持，對 yoxi 來說都是最好的鼓勵；在往提供最佳移動服務的路上， yoxi 承諾不會慢下腳步、絕不鬆懈!!! 有任何希望 yoxi 做到或是能幫助yoxi更好的建議，歡迎撥打客服電話02-81615808， yoxi 感謝您的分享。
No English
Would be helpful if app had English version! Lot of expats in Taiwan. I downloaded and deleted right away.
Response from developer
感謝您的評分，如在使用 yoxi 期間碰到任何問題，懇請撥打 yoxi 客服電話02-81615808， yoxi 會將每一位顧客的問題建檔並專案處理，期待能與您有最直接的溝通，其他對於功能上的想法與建議也請不吝賜教，感謝您的體驗搭乘並幫助 yoxi 往更好的移動服務邁進!
