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Ypsomed mylife App

Ypsomed mylife App

by SINOVO health solutions GmbH

770 ratings
40 reviews

Details

  • Released
  • Updated
  • February 6, 2018
  • May 19, 2026

Developer

SINOVO health solutions GmbH
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⭐40
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❓8 answered
FAQ↘︎
📦w/o updates
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About

Manage your diabetes discreetly with this app, consolidating insulin and glucose data from compatible devices. It offers discreet bolus delivery, a bolus suggestion calculator, and therapy documentation tools. Share data with healthcare professionals and access it anywhere via the cloud.

✓Discreet diabetes management
✓Integrates insulin and glucose data
✓Bolus delivery from smartphone
✓Bolus suggestion calculator
✓Therapy data synchronization
✓Data export for healthcare professionals
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What's New in Ypsomed mylife App

2.6.1

May 19, 2026

Bugfixes and Performance improvements

User reviews

Most RecentHighest RatedLowest Rated

No longer fit for purpose

My Ypsomed pump is still under warranty until May, but the My Life app no longer works. To be fair it has never actually worked properly - issues with the Bluetooth, failure to link to the cloud, constant pop up prompts etc etc etc - but I have limped along with it for years. But I recently had to replace my phone, and after over 2 hours on the phone to the pump hotline I was told the problem was a compatibility issue, and that the app had not been updated to work with anything later than iOS 18. What? That came out 18 months ago. I’m disgusted. Currently waiting to get set up with hybrid closed loop on the CAM app. It had better be an improvement. Between the rubbish performance of the Libre sensors (also not kept up to date with newer phone operating systems apparently) I’ve just about had enough. These companies are producing expensive products designed to work with phones, but not ensuring that they keep up compatibility-wise. Not good enough.
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PegletbeePegletbee

Response from developer

Hello Pegletbee, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team.

Life changing

Amazing and life changing. I’ve noticed a few patch fixes that have improved connectivity to the pump from the phone. There is one glitch that has never been fixed since the app was created. When I type in blood glucose and carb amount and click calculate and before I press yes to deliver I get an option screen with two blank tiles. I always click the right tile which I assume means deliver or agreed to delivery. It would be great if this was fixed.
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BinternationalBinternational

Great app - recently buggy

App has been fantastic up until the last few months. The app has a bug where it’s not saving insulin values and often errors out when communicating with the server. I often either have to manually add the calculated insulin because it saves the BGL and carb values, but not the insulin, or I have to run through the calculator an extra time or two so that it saves the insulin values. I can see that others have reported similar issues so it may be something the devs need to look into.
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'Chul'Chul

Response from developer

Hello 'Chul, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team.

New update stuck on loading screen

Ever since the new update there are times when I open the app and I am unable to get past the loading screen. This is extremely frustrating as I have to either restart my phone or close and open the app repeatedly until it works and is extremely inconvenient when calculating dosages before a meal. The app is essentially non-functional as this occurs so often. Please fix this.
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1264758585812647585858

Response from developer

Hello 12647585858, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team.

Needs updates

This app used to be good, but it’s been glitchy for a while. The app takes a long time to load, so I usually have to close it and reopen it. Often when I enter data it only adds the BGL and carbs to the logbook but not the insulin dose. This is dangerous if I don’t notice that it’s done it, so the next calculation doesn’t allow for insulin on board.
When I contacted support, they said to delete the app and reinstall it. That worked at first but I still have the same problems. Please fix it ASAP!
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robynsenseirobynsensei

Response from developer

Hello robynsensei, thank you for your feedback. We regret that you have encountered issues. The local Ypsomed Diabetescare Customer Support is available at https://www.mylife-diabetescare.com/customercare to address your concerns as quickly as possible and forward them to the development team.

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FAQ

What is the Ypsomed mylife App?

The Ypsomed mylife App is a medical application designed to help users manage their diabetes. It allows for the discreet tracking and management of insulin and glucose data from compatible devices, supporting therapy decisions and documentation.

What devices are compatible with the Ypsomed mylife App?

The app connects via Bluetooth to the mylife YpsoPump insulin pump, Dexcom G6 Continuous Glucose Monitoring (CGM) System, and mylife Unio Neva, mylife Unio Cara, mylife Aveo blood glucose meters.

Can I deliver insulin directly from the Ypsomed mylife App?

Yes, pump users can benefit from discreet and convenient bolus delivery directly from their smartphone. This feature supports standard, extended, and combination bolus types, but is only available with compatible pumps.

How does the Ypsomed mylife App help with therapy decisions?

The app features an intuitive bolus suggestion calculator with an integrated insulin on board function. Values imported from connected devices can be used to inform bolus suggestion calculations and support therapy decisions.

Can I share my diabetes data with my doctor using the Ypsomed mylife App?

Yes, you can synchronize your therapy data with the mylife Cloud for anytime access and share data with your healthcare professional. The PDF/CSV report function allows for easy data export.

Is the Ypsomed mylife App available on all smart devices?

The app requires smart device compatibility, and a list of compatible devices can be found on the mylife-diabetescare.com/compatibility website. It may require access to Bluetooth, notifications, storage, camera, and photo library.

What is the user rating for the Ypsomed mylife App?

The Ypsomed mylife App has a user rating of 4.2 stars based on 770 ratings, indicating generally positive user experiences.

How often is the Ypsomed mylife App updated?

The latest version of the Ypsomed mylife App is 2.6.1, which was last updated on May 19, 2026. This suggests a relatively active update schedule.