Horrible app
This app is completely useless. Constantly gives me low scores for mobile use, yet you have to have the app open in order for it to record your score. Getting low scores with no exclamation points, yet sometimes there is exclamation points and those scores turn out higher. Such a horrible app and I would feel much safer driving without it on.
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@@&$/;;:;;
Not accurate
How does this app not know when someone is on a train? This insurance company is huge in NY/NJ and it doesn’t have train routes? It’s so annoying to manually put every single time I take a train vs drive, and then the driver score goes down. It also said I was driving when I was on AN AIRPLANE…. Makes no sense. Then the driver score goes down when you use the brakes. So do you want me to not break? Like I’m confused.
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TTorburger
Horrible and Inaccurate
No matter what I do, it’s impossible to get a good smooth driving score. The app gives me a 1 even if I only have one “medium braking” event. It doesn’t seem to account for defensive driving, and it takes points off for the time of day you drive — which is frustrating because I have to drive to work during those hours.
When I called customer service, they insisted nothing was wrong with the app, even though the scoring clearly doesn’t reflect my actual driving. Overall this has been a very frustrating experience and hasn’t felt fair or useful for evaluating safe driving. Doesn’t seem worth it. AND THEY CHANGE THEIR REVIEW RATINGS!!!! SHOULD BE AT A 1 BUT SAYS 4.
When I called customer service, they insisted nothing was wrong with the app, even though the scoring clearly doesn’t reflect my actual driving. Overall this has been a very frustrating experience and hasn’t felt fair or useful for evaluating safe driving. Doesn’t seem worth it. AND THEY CHANGE THEIR REVIEW RATINGS!!!! SHOULD BE AT A 1 BUT SAYS 4.
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KKipaws
Horrible and Inaccurate
No matter what I do, it’s impossible to get a good smooth driving score. The app gives me a 1 even if I only have one “medium braking” event. It doesn’t seem to account for defensive driving, and it takes points off for the time of day you drive — which is frustrating because I have to drive to work during those hours.
When I called customer service, they insisted nothing was wrong with the app, even though the scoring clearly doesn’t reflect my actual driving. Overall this has been a very frustrating experience and hasn’t felt fair or useful for evaluating safe driving. Doesn’t seem worth it.
When I called customer service, they insisted nothing was wrong with the app, even though the scoring clearly doesn’t reflect my actual driving. Overall this has been a very frustrating experience and hasn’t felt fair or useful for evaluating safe driving. Doesn’t seem worth it.
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KKipaws
Terrible!
The biggest issue is when it’s Paused it STILL records rides. Got 4 bad scores when it wasn’t supposed to be recording rides on Pause! Just went in again now to check and sure enough last 3 rides recorded even though I paused it.
Bbellob26
