Cancelled years ago, still charged every year!
Cancelled this service many years ago, and yet they still continue to charge me every year! The service is not reliable, and there were no safety precautions such as blocking unwanted people. This led to a safety issue for myself and my daughters. The original developers kept promising to fix it, "it's coming, it's coming" but it didn't work.
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Canceled subscription in 2022 and they keep charging me
I canceled my subscription in 2022. They have charged my credit card every month since, they don’t respond to communication. It was a good app until they turned into criminals.
No longer legit!
I canceled my subscription back in July of 2023; however, they have continued to charge my card for a monthly subscription. I attempted to contact Brian Senn, the platform owner, via YUDU message as well as email. Email is defunct and no reply via message. This social media platform has failed, but they continue to take $$ and offer nothing. Recommend you all steer clear of this going forward.
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Can’t login
App used to work great now it does nothing. I cant login in anymore. Try to do password reset and nope don’t work either. So is this platform no longer working? If so i would like a refund on my subscription!
Trust
Social media that will steal your money even if can’t get on the site and don’t want to use it. And best thing, you have no way to get in touch with them to get them to stop!!!!!!
Response from developer
I am very sorry that your experience was not a positive one. Moving to an entirely new platform is very difficult and we did experience several bugs and issues along the way. We have now fixed the known bugs as well as made many improvements to the functionality. One of the great things about our new platform is that you are and will always be our customer. We will strive to continue to make the user experience the best that we can make it. Hope to see you back on there Gadog!
