Yuzu User Reviews

Customer Experience

Positive experience11.5% of reviews
Neutral15.1% of reviews
Negative experience73.3% of reviews

~ Based on 390 written reviews from the US App Store.

What users say

Is Yuzu Safe?

Yuzu: Asian Dating & Friends appears mostly safe based on user ratings. AppsHunter Safety Score for Yuzu is 83/100.

This assessment is based on 4,367 user ratings, with an App Store average of 4.2/5.

Safety Analysis

77.1% of ratings point to a safe experience
5.1% of ratings suggest some concerns
17.8% of ratings point to a risky experience

~ Based on 4,268 App Store ratings for Yuzu.

Is Yuzu Legit?

Yuzu: Asian Dating & Friends appears to be a legitimate app. AppsHunter Legitimacy Score for Yuzu is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Settings preferences never fixed

Why is it that you can't even get the preferences correct? It's been so many years and you can't fix something so simple? Even as simple as me putting an age limit, it still gives me people below or over what I requested. Along with distance. When I first left the settings at 50 miles, why did the first few show up at 100+ miles???
Show more

Refund?

Just disappearing next week? I’ve paid for this rubbish app through the end of august. Can I get a refund of my last month?

Be careful

I use the card before and I decided try to cancel it but I don’t see subscription Some please be careful Because I been hacked

Distance bug has been on this app for years now and hasn’t been fixed

I paid for the upgraded services hoping to be able to match with people who are more local, but it keeps defaulting to 350-400 miles away. Nothing fixes it and it’s been like that for a while now.

Dead app

Nobody talks in any of their communities and there’s no locals on the apps

Decent app but kinda pricey

The women on this app are incredibly beautiful compared to other apps I’ve used

Broken app

Garbage, broken app. Used to be decent, but I find it hard to believe that there are only 10-15 people in all of NYC and surrounding areas

Then it shifts to people from 300miles +??

Awful buggy mess

Request to Review Reports and Resolve Account Issues and app

Dear Support Team,

I hope you are doing well. I am writing to respectfully request a review of all reports associated with my account. I believe there may be misunderstandings, inaccurate reports, or issues that have affected my account and experience on your platform. I would appreciate it if your team could carefully investigate the reports and provide clarification regarding any violations or concerns. If there are problems that need to be corrected, I am willing to cooperate fully and follow your guidelines. I also kindly request assistance in resolving any technical or account-related issues that may be affecting my access or use of the app. My goal is to continue using the platform in accordance with your terms and community standards. Thank you for your time, understanding, and assistance. I look forward to your response and to resolving these matters as soon as possible.

Sincerely,
Michael
Show more

Ridiculous customer service

I made my account and messed up my email in the process, so I got kicked out of the app and when I tried to log in with my phone number that I verified already it says error. I tried contacting customer service multiple times trying to find my account with the different emails it could be under or the phone number and their response is to log into the account and ask for further service there……how can I do that IF I CANT ACCESS THE ACCOUNT?! HOW IS IT THAT I ASK MULTIPLE PEOPLE AND THE RESPONSE IS THE SAME EVERYTIME?! Don’t mess up your info folks or they treat you like a scammer and don’t help you at all!
Show more

Same as always🥀

I truly feel like these developers dont know what they’re doing anymore. Across blk, chispa, and now yuzu everyone is having the same issues. Your location settings are out of control. Yuzu is the worst one yet, i have my radius set for 20 miles and yet right now at this moment im finding nothing but 200, 300, all the way up to 600 miles away. Whats the point of matching with someone if they’re 600 miles away?
Show more

Keeps asking for roots

Everytime I get on the app I have to reenter my roots no matter how many times I enter it. Super annoying and buggy.

waste of time & space

This company might as well shut down the app. There's barely even any practical functionality. Not everyone is going to be willing to gamble their money so since there's such a disparity between users who have only the free features and those who might actually have Gold/Platinum — there's nothing really going on.

I purchased the Platinum to see how it would work and it promised that Gold features would be included, but I noticed I could not do some of the things I used to be able to do in Gold.

Even trying to just network and meets friends — there's not much going on with this app. Just close up the app or sell it. It's hopeless in your hands. SMH
Show more

Money grab

Clearly just want you to pay $20/week as they won’t stop spamming ads for subscription

Ban appeal

I was recently banned from yuzu when I only created an account. I hadn’t even started swiping so I believe I’ve been targeted in error

This app sucks.

The app isn’t hard to navigate and everything is relatively easy. The problem is you have to pay to see who waved at you. How am I meant to meet and get to know others when theres a paywall in the way blocking me from doing anything. Personally I am disappointed and this app is useless.

Disabled account

They disabled my account after 2 days. I submitted a report and they never really got back to me.

Scam

Fake accounts on here

Filtering is Terrible

The app treats any filter as if it didn't exist at all and continues to show you to users completely outside of those preferences. "You're 18 and want someone age appropriate? Oops! How about men in their 50s and 60s instead? Oh and also everyone is 400+ miles away despite setting it at <25 miles" I try to block as many of them as possible but it's relentless. Also, I don't see much point in marketing it as an Asian dating app when a significant amount of users are white people with an Asian fetish trying to recruit women into their racist sexual fantasies.
Show more

I haven’t gotten 1 match in over a year

2/10

Everyone is too far away

Despite me putting filters for distance of whom I want to date, it keeps showing people 900-1000 miles away. Most useless dating app of all the dating apps I have.