Not fit for use
Can’t set a delivery address because we are ‘out of coverage area’ even though there’s a ZwZ literally across the road. Went ahead and deleted the app.
Lacking a lot of features
The food at this restaurant is absolutely amazing — fresh ingredients, delicious flavors, and consistent quality every time. It’s clear that a lot of care goes into the preparation and presentation, and I’m always impressed with the service in person.
However, the app really needs improvement. I wasn’t able to add my address because not all Lebanese areas are listed, even though there’s a branch nearby. It’s frustrating to be within reach of the restaurant but unable to order due to limited location options. Also, there’s no way to contact support directly through the app or leave feedback about the service, which makes it hard to report issues or share suggestions.
If the app could match the quality of the food, this would easily be a five-star experience.
However, the app really needs improvement. I wasn’t able to add my address because not all Lebanese areas are listed, even though there’s a branch nearby. It’s frustrating to be within reach of the restaurant but unable to order due to limited location options. Also, there’s no way to contact support directly through the app or leave feedback about the service, which makes it hard to report issues or share suggestions.
If the app could match the quality of the food, this would easily be a five-star experience.
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Best delivery app ever !
Very helpful and easy to use.
The best
Best service ever 💚
Great experience
The best delivery service at Zaatar w Zeit💚
Needs updates
App needs updates; keeps crashing; no confirmation order went through; payment process not very efficient; no apple pay; no tracking
Crap App
Won’t allow changing country. Freezes all the time. Deleted
Don’t download لا تحمله
This app doesn’t work you can’t buy from it. ما تقدر تشتري منه برنامج كلبي
App
Retarded app, after spending 30 min download, ordering ( since as per the call center answering machine this is one of only ways to order), then it tells you the branch is not delivering. Close your delivery services or learn from UAE zwz management how to build a brand
Not able to register
Not able to register as not getting the verification code even I tried many times
Disappointed
Never get the text to verify my number so can’t use the app...
Why do they have an app in the 1st place?
I’ve been using this app for more than a year, on average ordering once or twice a week. I’m not sure why do I keep ordering from their app while I can order through delivery apps. Maybe because I like them and I’m not willing to have delivery apps take that commission out of their pockets?
Here’s why I don’t recommend the app.
1. ZwZ app users should get priority in delivery: faster and first. But that’s not the case, ordering from an app like Jahez always gets you your food faster than ZwZ app (ZwZ could take as much as two hours and a half)
2. ZwZ app won’t grant you any loyalty points.
3. ZwZ app users have to enter credit card details in every transaction. Other apps save your credit card details and spare you the time.
4. ZwZ app doesn’t offer any promotions or special offers, while you can actually get ZwZ offers when ordering from other delivery apps!!
5. ZwZ app tracking is not accurate at all. While delivery apps tracking is very accurate.
It’s sad to see ZwZ app not doing well, it’s more expensive for their business for customers to make orders from delivery app than making orders directly through their app. It’s just something they might not learned yet.
Here’s why I don’t recommend the app.
1. ZwZ app users should get priority in delivery: faster and first. But that’s not the case, ordering from an app like Jahez always gets you your food faster than ZwZ app (ZwZ could take as much as two hours and a half)
2. ZwZ app won’t grant you any loyalty points.
3. ZwZ app users have to enter credit card details in every transaction. Other apps save your credit card details and spare you the time.
4. ZwZ app doesn’t offer any promotions or special offers, while you can actually get ZwZ offers when ordering from other delivery apps!!
5. ZwZ app tracking is not accurate at all. While delivery apps tracking is very accurate.
It’s sad to see ZwZ app not doing well, it’s more expensive for their business for customers to make orders from delivery app than making orders directly through their app. It’s just something they might not learned yet.
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Verification
The verification code is not sent from the app and website as well
Too late
يتأخرون كثير في الطلب ..له الان ساعه ونص!!!
Poor planning made the app stupid
Whoever made this app either just copied and pasted it from a template OR didn’t spend enough time to pay attention to details.
Unfuntional
Upgrades make this app worse.. it doesn’t get better.
It get stuck, it exists suddenly.
Really bad. Get on zomato and forgo this app.
It get stuck, it exists suddenly.
Really bad. Get on zomato and forgo this app.
Price
In KSA, the price is almost double than others
Improvement needed
I can’t find the field to write the one time password after checking out. I’m using iPhone 8
Credit card not saving
The credit card doesn't save even though I click save.
I use mini ipad 4.
I use mini ipad 4.
Registration Failed
Please test before releasing a buggy software
