Zad Fintech User Reviews

Zad Fintech
Zad Fintech
The Securities House Company K.S.C.P

Customer Experience

Positive experience22.6% of reviews
Neutral3.2% of reviews
Negative experience74.2% of reviews

~ Based on 31 written reviews from the US App Store.

Is Zad Fintech Safe?

Zad Fintech has mixed safety signals based on user ratings. AppsHunter Safety Score for Zad Fintech is 68/100.

This assessment is based on 107 user ratings, with an App Store average of 3.4/5.

Safety Analysis

57.9% of ratings point to a safe experience
3.7% of ratings suggest some concerns
38.3% of ratings point to a risky experience

~ Based on 107 App Store ratings for Zad Fintech.

Is Zad Fintech Legit?

Zad Fintech appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Zad Fintech is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Errors

The application is fantastic how you can see the money and the analysis but there is many errors in it

Response from developer

Thank you for your feedback. We're happy to hear that you like the application's features and analysis tools. We appreciate your comments.

Account creation issues

I tried to create an account on the platform several times, but I couldn’t because of issues with the ID verification section. It keeps showing me an error on the instructions page when I press continue. I don’t think it is a trusted platform to put my money in, so I might face bugs and errors if I need to buy or sell stocks.
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Response from developer

Thank you for sharing your feedback, and we're sorry to hear about the issue you experienced during the account creation process. We understand how frustrating it can be to encounter an error during ID verification, and we appreciate you bringing this to our attention. Our team is continuously working to improve the platform's performance and ensure a smooth onboarding experience for all users.

تطبيق زاد

ممتاز

Response from developer

مرحبًا! شكرًا لك على دعمك الرائع.

مشكلة في ايداع الفلوس لحسابي البنكي وللعلم حسابي كويتي والمنصة كويتية

عدم احترام العميل وصفر مصداقية لما تحول الفلوس بنفس اليوم توصل ولا تبي تودع انا اليوم بكمل شهر ولا تم ايداع المبلغ كلها وعود وفواتير غير صحيحة و رقم مرجع للحوالة غير صحيح بشهادة البنك نفسه كل هذي الارقام والوصولات غير صحيحه هذا كلام البنك.
وحسبي الله ونعم الوكيل فيهم

Response from developer

"نعتذر لكم بشدة عن التجربة التي مررتم بها، ونقدّر تفهمكم. نرجو منكم التواصل مع فريق خدمة العملاء، حيث سيسعدنا مساعدتكم ."

اسوء تطبيق

اسوء تطبيق واسوء تجربه لا انصح فيه يذلونك ذل على خدمات الإيداع والسحب ابي أتداول بنفس اللحظه تروح على صفقات بسبب سياستهم السيئه وفلوسك على ماتوصل لك بعد السحب مذله تطبيق لا انصح فيه

Response from developer

"نعتذر عن التجربة، ونود التوضيح أن الإيداع المحلي يتم خلال 3 أيام عمل، والسحب خلال 3 إلى 5 أيام عمل. لأي استفسار، يرجى التواصل مع خدمة العملاء."

خربوه في اخر تحديث

الاصدار كان القديم يخليك تشوف كمية اسهمك بكل شركه بمجرد دخولك الى المحفظة. الحين لما تدخل المحفظة مكتوب فيها "كمية الاسهم" فقط. وماراح تعرف كمية اسهمك للشركه الوحده الا عقب ما تدش على الشركه وهالشيء ينرفز. ردو الاصدار السابق.

Response from developer

"نعتذر عن الإزعاج اللي سببته التغييرات الأخيرة، ونقدّر ملاحظتك جداً. تم نقل تجربتك واقتراحك للفريق المختص لدراستها وتحسين تجربة المستخدم في التحديثات القادمة. نسعى دائماً لتقديم تجربة أسهل وأوضح لعملائنا، ونشكر لك مشاركتك رأيك معنا."

bad bad bad

worst app ever will literally steal ur money and overcharge u for transaction fees

Response from developer

"We’re sorry for your experience. We are committed to full transparency in our fees. Please contact us with the details so we can review and assist you as soon as possible."

Misinformation

Every time i buy a stock you change the price after i buy it. For example i just bought a stock for 19.49 after i bought it then it says say average entry price is 19.54 mind you Ive never bought the stock before its not the first time this happens. Also misinformation about the dividends its almost never accurate. Its needs an update asap because the greediness is unbelievable
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Bad app

I don’t recommend anyone using this app since they over charge you for almost anything and everything! There are many apps that can offer the same with no fees. I hope you guys don’t add your money here ! Find somewhere else. You can’t sell your stock that you own if you don’t have a cash balance because they want to charge you before selling! And you might miss a great value to sell like what happened to me and can’t get the money unless business days !
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Response from developer

Hello! It's concerning to hear about your experience with the app and the fees associated with transactions. Your feedback is crucial for understanding how we can better serve our users. The situation you described regarding the inability to sell stocks without a cash balance is certainly an important point, and we recognize how that can impact your trading experience. We truly appreciate you taking the time to share your thoughts. Your insights are valuable, and we hope you'll consider giving us another chance in the future.

تاخير ويعلق التطبيق

يعلق البرنامج

Response from developer

نأسف لسماع ذلك ونقدر ملاحظاتك ونعمل باستمرار على تحسين تجربة المستخدم وتسريع جميع العمليات قدر الإمكان. وإذا كان هناك أي شيء يزعجك أو تحتاج مساعدة بخصوصه، لا تتردد في التواصل معنا. Call: +96522054548 WhatsApp: +96541440404

Great app

The application is very easy to use. It made stocks really easy.

One recommendation: we need an iPad version instead of using the mobile app on an iPad

Response from developer

Thank you for your kind words and support. We’re glad to hear that you find the app easy to use. We would like to inform you that the app is currently available on iPad.

Inaccurate

The dividends yield number is always inaccurate, also if a company is not shariah compliant simply remove it from the app whats the point of keeping it when i cant invest

سيئ

اسوء برنامج تعاملت معاه بصراحه، تطبيق يعلق دايما بالذات بأهم لحظات افتتاح السوق وبطيئ وممكن يضيع عليك صفقات كبيره للاسف عشان تبيع او تشتري بسرعه يطير عليك الصفقه بسبب البطئ والتعليق ، جربو برامج ثانيه افضل

Response from developer

نأسف لسماع ذلك ونقدر ملاحظاتك ونعمل باستمرار على تحسين تجربة المستخدم وتسريع جميع العمليات قدر الإمكان. وإذا كان هناك أي شيء يزعجك أو تحتاج مساعدة بخصوصه، لا تتردد في التواصل معنا. call: +96522054548 WhatsApp: +96541440404

It’s seen better days

I was very much in favour of using this app when I was first introduced to it 2 years ago. Setting up was very streamlined and swift. It was great back then. But greed of course, like with many firms around these parts, took the front seat when they put real-time pricing behind a subscription paywall. You guys already charge transaction fees buying/selling and you’re already the largest fintech app in the region so your trade base is already high. Isn’t that already enough??
Also the app has numerous visual bugs with elements overlapping when scrolling and inexcusable bugs like 52 Week Low showing twice with the low AND high price. Should be fixed asap. Also transaction times are very very slow (over 3 days just to make a deposit). I can make transfers from NBK to foreign accounts on the same day worst case scenario the very next day. Get it together please.
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Response from developer

Thanks for your feedback. We’ve noted your concerns about pricing, fees, and app performance, and they’ve been shared with the team for review. We appreciate your support and will continue working on improvements.

Commission fees

Everything is perfect except for the commission fees too expensive and not needed. If you are looking for day trading it wont work in this app since the commission fees for buying or selling is $3. Hope they lower it or take $0 commission.

Not real time

Would appreciate it more if data were real time. You are already charging for transactions .. active portfolios must get realtime for free

Response from developer

Thank you for your feedback. We appreciate your input and support.

التحديث الاخير

التحديث الاخير جيد بس فيه شغلات راحت وكانت مفيدة كان في الربح بالنسبة المئوية من راس المال المستثمر ، الواحد يعرف جم نسبة الربح اسهل من قيمته وياليت تحطون ثيم الاسود الليلي

Response from developer

نشكرك على ملاحظاتك. يسعدنا أن التحديث الأخير نال إعجابك. تم أخذ ملاحظتك بعين الاعتبار وسيتم رفعها للفريق المختص لدراستها. نقدّر دعمك وثقتك بنا.

سيئ

يعلق دايمآ

Delay of transactions

I hated this app and i shall never use it.. when you want to deposit it takes over than 3 days , and of you want your money back it takes over than 7 days.. not recommended

Response from developer

Sorry for the inconvenience. Local deposits take up to 3 business days, and withdrawals take 3–5 business days. We are also working on adding an instant deposit service soon to improve the experience. Thank you for your understanding.

الخدمه سيئه

الخدمة والتعامل سيء جداً وفي بطىء جداً بالتعامل والاسهم الشرعيه مو كلها عندهم

Response from developer

نعتذر عن تجربتك، ونقدّر ملاحظاتك بخصوص سرعة الخدمة وتوفر الأسهم. تم نقل ملاحظتك للفريق للعمل على التحسين.