Commission fees very high
When funding the account, the exchange rate is terrible.
Then, when you try to buy a stock, they take commission fees on every purchase, which can hurt when you are trying to buy multiple stocks per month.
After that, even when you sell the stock, they charge the same commission fees.
And when you try to transfer it to your bank, there are additional fees for the exchange and the transfer.
By the end of the day, you are losing in every way.
Lowering the fees must be considered to make this more attractive for people.
Other than that, it will fall and no one will use it.
Response from developer
Hello. We recognize that fees and exchange rates have affected your experience. We appreciate your feedback on the costs involved, and clear fee information matters to us. Thank you for sharing your concerns. We hope your next experience with the app is a better one.
Too greedy
Response from developer
Hello! Thanks so much for sharing your thoughts about the fees and market prices. We truly value your feedback as it helps us understand how our users experience the app. We’re always looking to improve, and your insights are essential in that process.
التطبيق ممتاز
Response from developer
نشكر لك ثقتك المستمرة بنا منذ سنتين، ويسعدنا جداً ملاحظتك للتطور المستمر في خدمات التطبيق وسهولة استخدامه. نقدر مشاركتك لرأيك، ونسعى دائماً لتقديم تجربة أفضل لعملائنا. 🌷
ما أنصحكم فيه حيل غالي و مايسوى
Response from developer
نشكر لك ملاحظاتك، نعتذر عن تجربتك الغير مرضية. نقدر ملاحظاتك بشأن الأسعار والرسوم، ويسعدنا مساعدتك في مراجعة أي مشكلة واجهتها. يرجى التواصل معنا عبر خدمة العملاء لتزويدنا بالتفاصيل.
A Paid Brokerage That Fails at the Basics.
Locking live after-hours prices behind a paywall is already frustrating, but the bigger issue is that both your Stats and Analysis sections are unreliable and not properly updated. The Stats section displays outdated or inconsistent figures such as P/E ratios, market capitalizations, earnings growth, and other financial metrics. Meanwhile, the Analysis section fails to promptly update price targets and Buy, Sell, or Hold ratings issued by financial institutions and analyst firms.
Your app appears to combine live share prices with stale fundamental statistics and outdated analyst recommendations. This can actively mislead customers who are making real investment decisions with real money.
It is also impossible to fund an account outside your working hours, which defeats the purpose of offering access to international markets that operate on a completely different schedule. If an investment opportunity arises after your working hours and a customer needs to fund their account immediately, they are simply forced to miss it because deposits cannot be processed. A modern brokerage should not restrict customers to office hours when the markets themselves do not operate according to those hours.
If you are going to charge customers for market data, statistics, and analysis while also collecting commissions on every trade, then maintain these services properly and provide a funding system that actually matches the markets you offer. A brokerage handling people’s money should not require customers to use external sources just to verify whether the basic statistics and analyst recommendations displayed in its own app are accurate—or cause them to miss investment opportunities because funding is unavailable outside office hours. This is careless, embarrassing, and far below the standard expected from a paid investment platform.
Response from developer
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and understand your concerns regarding the accuracy and timeliness of the information provided. Your feedback has been noted.
برنامج فاشل وبطيئ حتى لو تشترك الاسهم بطيئه بلبيع والمشترا والتحويل منصه فاشله جداً لا انصح فيها
Response from developer
نعتذر لك عن تجربتك غير المرضية، ونقدّر ملاحظتك ونسعد بتواصلك معنا للمساعدة
Errors
Response from developer
Thank you for your feedback. We're happy to hear that you like the application's features and analysis tools. We appreciate your comments.
Account creation issues
Response from developer
Thank you for sharing your feedback, and we're sorry to hear about the issue you experienced during the account creation process. We understand how frustrating it can be to encounter an error during ID verification, and we appreciate you bringing this to our attention. Our team is continuously working to improve the platform's performance and ensure a smooth onboarding experience for all users.
تطبيق زاد
مشكلة في ايداع الفلوس لحسابي البنكي وللعلم حسابي كويتي والمنصة كويتية
وحسبي الله ونعم الوكيل فيهم
اسوء تطبيق
خربوه في اخر تحديث
Response from developer
"نعتذر عن الإزعاج اللي سببته التغييرات الأخيرة، ونقدّر ملاحظتك جداً. تم نقل تجربتك واقتراحك للفريق المختص لدراستها وتحسين تجربة المستخدم في التحديثات القادمة. نسعى دائماً لتقديم تجربة أسهل وأوضح لعملائنا، ونشكر لك مشاركتك رأيك معنا."
bad bad bad
Response from developer
"We’re sorry for your experience. We are committed to full transparency in our fees. Please contact us with the details so we can review and assist you as soon as possible."
Misinformation
Bad app
Response from developer
Hello! It's concerning to hear about your experience with the app and the fees associated with transactions. Your feedback is crucial for understanding how we can better serve our users. The situation you described regarding the inability to sell stocks without a cash balance is certainly an important point, and we recognize how that can impact your trading experience. We truly appreciate you taking the time to share your thoughts. Your insights are valuable, and we hope you'll consider giving us another chance in the future.
تاخير ويعلق التطبيق
Great app
One recommendation: we need an iPad version instead of using the mobile app on an iPad
Response from developer
Thank you for your kind words and support. We’re glad to hear that you find the app easy to use. We would like to inform you that the app is currently available on iPad.
Inaccurate
سيئ
Response from developer
نأسف لسماع ذلك ونقدر ملاحظاتك ونعمل باستمرار على تحسين تجربة المستخدم وتسريع جميع العمليات قدر الإمكان. وإذا كان هناك أي شيء يزعجك أو تحتاج مساعدة بخصوصه، لا تتردد في التواصل معنا. call: +96522054548 WhatsApp: +96541440404
It’s seen better days
Also the app has numerous visual bugs with elements overlapping when scrolling and inexcusable bugs like 52 Week Low showing twice with the low AND high price. Should be fixed asap. Also transaction times are very very slow (over 3 days just to make a deposit). I can make transfers from NBK to foreign accounts on the same day worst case scenario the very next day. Get it together please.
Response from developer
Thanks for your feedback. We’ve noted your concerns about pricing, fees, and app performance, and they’ve been shared with the team for review. We appreciate your support and will continue working on improvements.
