Glitchy
Unreliable remote control of ac unit.
It keeps turning on the unit light and not allowing me to turn it off. This is unfortunate as the unit is used in my 9 month olds nursery and the light wakes her.
Also, I set the unit to 70 last night and instead of turning off when the desired temp was met it kept running all night long. The nursery was 65° when she woke up.
I have tried to call their support number and have yet to hear back. I have tried twice. And have not heard back after several days.
It keeps turning on the unit light and not allowing me to turn it off. This is unfortunate as the unit is used in my 9 month olds nursery and the light wakes her.
Also, I set the unit to 70 last night and instead of turning off when the desired temp was met it kept running all night long. The nursery was 65° when she woke up.
I have tried to call their support number and have yet to hear back. I have tried twice. And have not heard back after several days.
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Login is Horrible!
The app is ok, once you log into it. However, logging in is a problem. It doesn’t save login info, so you have to enter your email and password every time you use the app. Sure, other apps, like Apple Password, can save your login information… until you have to update - they change the assignment every update, so that you still have to enter the info manually!
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Needs more functionality
Please add the ability on the schedule to start the unit with the light off or on. I have to manually turn it off before bed and if it was off on the schedule, one less step. Also need the ability to use 12 hour clock instead of the 24 hour on the schedule
Very Useful App
This app works in either WiFi or Bluetooth. It automatically chose WiFi and works perfectly. It provides extra value on options which the remote or front panel do not display easily. I can check the room temperature anywhere I am at and make adjustments accordingly. I do not know why some have given this a low value as it works well and provides added functionality. I was hesitate at first to download and use but I am so glad I have done so.
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Needs work
The app is functional but the main screen doesn’t fit the screen on my phone. It’s like the bottom 10% is missing. Needs work for sure.
Schedule doesn’t work
I tried many times to set a schedule to turn on and off the AC- no go. Love the AC but very disappointed in the app
App Sucks
This app is really useless. I regret purchasing AC unit coming from this app. Every time I login stay loading all day. They need to do better.
Constantly loses WiFi
I have to reconnect the app/device to WiFi every single day. Pairing is hit or miss whether you even have the option. Mostly the loading circle of death is what you’ll see. Unit works fine but app is useless.
Works… like 10% of the time
Absolutely useless most of the time. But when it works you can control your unit from anywhere. But it almost never works.
Horrible app
I’ve never reviewed an app but this one is so bad I have to. Nothing seems to work. Schedules get ignored (which is pretty much the main reason for having the app), you can’t turn off the led reliably, and a myriad of other little things that just add up to a horrible user experience. The AC would have been better without the app. Buy the AC, but do yourself a favor and skip the app.
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Kicked out of the app
I can’t log in or reset my password. It says it sent a code to my email but it doesn’t. Now I have no way to access the app.
Clark
The app is not sending me a email verification code
Bad app
When this app send the verification number to register your user on the app. This verification number arrives 10 minutes after the app sent that number to your email. When you try to type that number the time on the app has been expired
For this reason I will return this product
For this reason I will return this product
Not working
I can’t get the Bluetooth to connect nor the app to send an email with the verification code. These two capabilities were the only reason I bought two fans. Sadly I will be returning if there is no fix.
Trash
Does not work
Connection
While I appreciate the functionality of the machine, I am experiencing frequent crashes in the application. This issue is both frustrating and disruptive. A software update that addresses this problem would be greatly appreciated.
disconnects/logs Out; No trouble-shooting help at all
The app regularly logged you out, there is absolutely zero help with troubleshooting. And you have to periodically reconnected to your ACs to your Wi-Fi. & app account
Super Easy
Works great. Connected to my wifi and unit with ease. They have a short video to walk ya through setting up everything, but the app itself is self explanatory. Thanks!
No Bluetooth
This app sucks and It doesn’t connect to my phone.
Nice AC, Horrible App
The air conditioning works perfectly, I assume that your appliances in general work well. But, your app is horrible, low quality, you close the session every time I turn off my phone or disconnect from the internet, it doesn’t make sense that I have to put username and password every time I change my wifi network or exchange between cellular data and wifi, additional that always happens, it has NETWORK ERROR, and I spend hours trying to enter my account. Bad experience with the app.
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