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Zain Jo

Zain Jo

by Jordan Mobile Telephone Services

9.4K ratings
131 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • September 27, 2013
  • July 14, 2026

Features

Developer

Jordan Mobile Telephone Services
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Zain Jo screenshot #1 for iPhone
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Zain Jo screenshot #6 for iPhone
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Reviews summary↘︎
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❓5 answered
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📦~ in 3 weeks
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About

Manage all your mobile and internet services with this official app. Recharge, pay bills, access exclusive offers, and get customer support. It offers a secure and convenient way to control your line and discover new services.

✓Manage all Zain lines (prepaid, postpaid, internet)
✓Secure login with fingerprint/Face ID
✓Easy recharge and bill payment
✓Send and receive gifts (credit, data)
✓Check remaining units (minutes, data)
✓In-app eShop for lines and devices
✓Live chat with customer support
Show original description

What users say

Summarized from real user reviews of Zain Jo. Based on 9.4K reviews and a 4.2/5 average, it highlights the 4 positives and 8 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Great app
  • 👍Excellent services
  • 🚀Easy to use
  • 👍Wonderful experience

Negative things

  • 🐛Crashes often
  • 🐛Bugs and glitches
  • 🔥Bad customer service
  • 🔥Terrible internet connection
  • 🔥Deceptive practices
  • 🔥Unreliable service
  • 🔥Overpriced
  • 🔥Confusing interface
See all reviews

What's New in Zain Jo

6.0.14

July 14, 2026

- bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Very disappointed customer service through App

I tried to contact the team through the App & to support & guide me as I’m out of country & I can’t make call, I kept sending them but he could barely response! I’ve shared the conversation with the customer service on Instagram
Bara' Al AbbadiBara' Al Abbadi

Bad new customer experience

Bad app, extremely buggy , 2 hours trying to buy an eSIM. Before you advertise in the airport , please make sure your devs try the app themselves to feel how painful a process it is to be a customer
mhhajeermhhajeer

زباله

كل ما ادخل شاشه يعطي خطا
ما تعملو تطبيقات إذا ما بتعرفو.
خلو ال AI يشتغل و انتو تقعدو بالدار. طبعا مديركم اول واحد
ShamshooomShamshooom

شكرا زيت

افضل شركة اتصالات في العالم . شكراً زين .زين الزين
f rossf ross

موظفين زين فرع طبربور تعاملهم سيء

اوسخ تعامل بشوفو بحياتي من موظفين زين طبربور
omar1989allanomar1989allan
See 126 more reviews

Developer apps

Zain Track
Zain Track

by Jordan Mobile Telephone Services

🔧 Utilities

(1)

Free
Zain Camera
Zain Camera

by Jordan Mobile Telephone Services

📷 Photo & Video

(1)

Free
Zain Home Security
Zain Home Security

by Jordan Mobile Telephone Services

🔧 Utilities
Free
Tanki
Tanki

by Jordan Mobile Telephone Services

🔧 Utilities
Free
JoAcademy
JoAcademy

by Jordan Mobile Telephone Services

📚 Education

(111)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues

Bug

App not opening

Bug

Incorrect billing

Bug

Incompatibility with devices

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improve payment process

Feature

Better account management

Feature

More transparency in billing

Feature

FAQ

What can I do with the Zain Jordan app?

The app allows you to manage all your Zain lines, including prepaid, postpaid, internet, and fiber, from a single account. You can recharge your balance, pay bills, renew your line, check remaining units, and access exclusive offers and discounts.

How do I log in to the app?

You can log in securely using your fingerprint or Face ID for a fast and convenient experience. This ensures your account information remains protected.

Can I pay my bills through the app?

Yes, you can easily recharge your prepaid line or pay your postpaid bills using multiple payment methods directly within the app. The app also supports recurring bill payments to save you time.

What kind of offers are available?

The app provides access to exclusive offers, including special recharge prices, app-only data bundles, and device discounts for postpaid customers. You can also find e-Vouchers for digital purchases and gifting.

How can I get help if I have a problem?

You can contact customer care directly through the app via live chat or phone call. The app also features a 24/7 smart chatbot that provides real-time support with attachment upload and conversation history.