Zap - Real estate CRM

Zap - Real estate CRM

Grow your real estate business

94 ratings
44 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
March 30, 2016
Updated
January 22, 2022
Zap - Real estate CRM screenshot #1 for iPhone
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About

Manage client interactions, track leads, and organize daily tasks for your real estate business. Stay connected with clients by scheduling appointments and sharing property recommendations. Gain insights into client needs and preferences to enhance your business operations.

✓Task and lead management
✓Client communication tools
✓Comprehensive contact profiles
✓Contact history and notes
✓Client search activity insights
✓Property and neighborhood marketing tools
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What users say about Zap

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What's New in Zap

5.0.12

January 22, 2022

Bug Fixes

User reviews

Worst App Ever

There are no customer service features and the robot app just keeps feeding you dead leads.

Lots of bugs

The app could be good. But there are lots of bugs that end up freezing the whole app and I have to restart it. But I have yet to be able to do anything productive with it because it freezes so often.
Also it has an option to sign in with Face ID on Apple devices. But it makes you out in a password before the Face ID turns on. Also please change the background color of notes. Black is hard to see on a dark gray background. Please also let us have bullet points on out notes. Or at least paragraphs. I don’t typically write in full sentences when jotting down notes.
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Cannot stand ZAP

Have continued to receive daily notification for a year related to a client that did not chose to continue a search. There seems to be no way to end these daily messages that have become harassment.

Horrible

Some how the app is more glitchy

Horrific!

Have used Zap for over a year now. It is a train wreck that barely functions, crashes, is missing key features and has to be one of Realogy’s biggest embarrassments. You’d be better off using scrap paper as a CRM.

Developer apps

User experience

🐞

Reported Bugs

30 issues

App freezes and requires restart

Bug

Face ID sign-in requires password first

Bug

Daily notifications for past clients

Bug

App is glitchy

Bug

Cannot access phone log in app

Bug

Perpetually blank screen after notification

Bug

Cannot update and set reminders

Bug

Date scroll wheel is invisible

Bug

App works very sporadically

Bug

Client info disseminated to other agents

Bug

Lost business due to app issues

Bug

Cannot login for days

Bug

Constantly getting error messages

Bug

Password does not work

Bug

Input disappears when referencing contact later

Bug

System says there is an error and cannot save work

Bug

App cannot be opened on iPhone

Bug

Sends generic action requests for completed tasks

Bug

App deletes multiple reminders when only one is marked complete

Bug

Cannot update customer status

Bug

Cannot send emails

Bug

App provides less functionality than predecessor

Bug

Cannot send hand-picked listings or any listings from app

Bug

Email scripts did not migrate nicely

Bug

Cannot send reminder texts or emails

Bug

App shuts down without warning

Bug

App erases selected scripted emails

Bug

App does not work well on iPad

Bug

Cannot update follow ups for client

Bug

App does not work after iOS upgrade

Bug
✨

Requested Features

10 requests

Improve property search engines

Feature

Merge with HomeSnap ease of use and mapping

Feature

Easier to send suggested property to client

Feature

Set up search engine and capture Coming Soons

Feature

Add bullet points or paragraphs to notes

Feature

Change background color of notes

Feature

Update app with more features

Feature

iPad compatibility

Feature

Ability to copy and paste addresses, emails

Feature

Call Address Book API to grant access and add existing contacts

Feature

FAQ

What does this app do?

This app is a customer relationship management (CRM) tool designed specifically for the real estate industry. It helps users manage client interactions, track leads, organize daily tasks, and gain insights into client needs and preferences to run their business more effectively.

What are the key features of this app?

Key features include task and lead management, allowing users to track incoming requests and update them as they are fulfilled. It also offers communication tools for scheduling appointments and sending recommendations, comprehensive contact profiles with conversation history, and marketing tools for sharing property details and neighborhood information.

Is this app free to use?

Based on the provided information, the app is free to use. However, to use the mobile version, users will need an existing Zap account in good standing with a brokerage affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA.

What are the compatibility requirements for this app?

To use the mobile version of this app, users must have a Zap account in good standing. This account must be associated with a brokerage affiliated with one of the following brands: Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA.

Who is the target audience for this app?

The app is designed for real estate professionals, specifically agents and brokers who are affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA. It aims to help them manage their client relationships and business operations more efficiently.